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The Cayuga Inn at the Finger Lakes

2.5 star property

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Photo gallery for The Cayuga Inn at the Finger Lakes

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | 1 bedroom, desk, laptop workspace, blackout curtains
Reception
Free daily continental breakfast
Exterior
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View in a map
37 William St, Auburn, NY, 13021
  • Harriet Tubman Home
    ‪2 min drive‬
  • Fingerlakes Mall
    ‪5 min drive‬
  • Emerson Park
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 3
  • 1 King Bed

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About this property

The Cayuga Inn at the Finger Lakes

Hotel with free breakfast, near Harriet Tubman Home
Laundry facilities, a 24-hour front desk and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
The Cayuga Inn at the Finger Lakes offers 53 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include a bath.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Cayuga Inn at the Finger Lakes, you're just a quick walk from Seward House Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include laundry facilities
  • Just a 2-minute drive from Harriet Tubman Home and a few minutes from Falcon Park
  • Cats and dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Auburn hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping centre
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.4
Rating 10 - Excellent. 4 out of 33 reviews
Rating 8 - Good. 4 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 7 out of 33 reviews
Rating 2 - Terrible. 17 out of 33 reviews

4.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Drake

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hospitality
Stayed 6 nights in May 2025

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet dirty and covered in burn marks, dirty floor and walls. Hallway and lobby smell like smoke. A number of what seemed to be long term guests as well. All in all of I had any other reasonable option I would have left.
Stayed 4 nights in May 2025

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The wall were dirty staff was not very good. Room smelled.
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

They're at least trying.

The staff was really friendly. You can tell they're at least really trying to run an old Days Inn property themselves and turn a profit. Its hard. I get it. Its the Finger Lakes. Rich folk. Wine Country. ALL the rooms are expensive. The price of the room for what you get? Not awesome. It's a non-smoking facility, but the place smelled of cigarette smoke (the room at least didn’t). I walked to my room, and another guest was straight up smoking away down the hall. The rooms were as clean as they can be with what they’ve got. There's empty screws/nails in the walls that likely used to have art, and having a single garbage can in the main room instead of a small 2nd in the bathroom was odd. Water pressure was just okay. But, it was still the least expensive room available (under $170) for a single night near the venue I needed to travel to.
Stayed 1 night in May 2025

10/10 Excellent

ELDRIDGE

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Business traveller

Worst room ive ever rented

I assumed 4.7 rating was out of 5 and didnt check reviews… huge mistake, its out of 10 …. Staff was pleasant. Other than that just a disgusting dirty room, bed, furniture and common areas. Should be rated a 1 on any scale!
Stayed 1 night in May 2025

2/10 Terrible

Vicky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel first put us in a queen room when I reserved a king. When moved, it was into a king room. Fresh paint, (smell). The carpet was wet and did not have the amenities as advertised. There were addicts living in the motel. The room was dirty, cleaned by my husband . Would not recommend to anyone.
Stayed 1 night in May 2025

6/10 Okay

Alexander

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV no AC and shower is broken
Stayed 1 night in May 2025

2/10 Terrible

Defonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable and Disappointed

Bed sheets had blood stains, bathroom floor dirty, rug not vacuumed, smelled of smoke upon arrival, roach traps visible. Worst hotel stay ever. Did not rest well.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ny Aina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

bernie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel room was disgusting there looked like there was blood on the ceiling anf roach poop and remsins in one of the drawers it was absolutely disgusting
Stayed 1 night in Apr 2025

2/10 Terrible

Lee

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we arrived, we immediately were concerned about the state of this hotel. It was old and not in good condition. We did check in with the manager, who was apologetic. He told us the room he had for us had had a leak from a previous situation. We checked out the room he assigned us, and there was no way we could stay there. It smelled like smoke, and the one upholstered chair in the room was stained. The rugs in the hall were old and worn. It appears this hotel might be for DSS clients? We returned to the desk and told him we could not stay in that room. He had no other rooms for us. He told us he put in for a refund on his end, but that we have to contact Expedia. I am going to do that this morning. I would not recommend this hotel for travelers.
Stayed 1 night in Apr 2025

10/10 Excellent

Dhaval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. The rates were pocket-friendly. I had a very comfortable stay and slept like a baby after so long. There are many beautiful lakes nearby. I will definitely return whenever I'm in town and I will also recommend it to my friends and family. Thank you for the service.
Stayed 1 night in Apr 2025

2/10 Terrible

xiao ping

Travelled with family
Disliked: Amenities
Photos are deceiving. The rooms were dirty, floor and the bathrooms were not cleaned at all.
Stayed 1 night in May 2025