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Avani Auckland Metropolis Residences

4.0 star property

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Photo gallery for Avani Auckland Metropolis Residences

In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View in a map
40 Kitchener Street, Auckland, 1010
  • University of Auckland
    ‪2 min walk‬
  • Sky Tower
    ‪6 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Park Suite (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Park Suite (No Housekeeping)

9.4 out of 10
Exceptional
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Harbour Suite (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Harbour Suite (No Housekeeping)

9.6 out of 10
Exceptional
(26 reviews)
  • 48 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite, 1 Bedroom (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Bedroom (No Housekeeping)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Executive Park Suite

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Executive Park Suite

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Park Suite

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Park Suite

  • 48 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Harbour Suite

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Harbour Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 48 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Harbour Suite

2 Bedroom Harbour Suite | In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Harbour Suite

8.8 out of 10
Excellent
(3 reviews)
  • 77 sq m
  • 2 bedrooms
  • Harbour view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom (No Housekeeping)

9.0 out of 10
Wonderful
(23 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Executive Park Suite (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Executive Park Suite (No Housekeeping)

7.4 out of 10
Good
(3 reviews)
  • 67 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Harbour Suite

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Harbour Suite

  • Sleeps 4

View all photos for One Bedroom Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Suite

  • Sleeps 2

View all photos for One Bedroom Harbour Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Harbour Suite

  • Sleeps 2

View all photos for One Bedroom Executive Park Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Executive Park Suite

  • Sleeps 2

View all photos for One Bedroom Park Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Park Suite

  • Sleeps 2

View all photos for One Bedroom Superior Suite

In-room safe, desk, iron/ironing board, free WiFi

One Bedroom Superior Suite

  • Sleeps 2

View all photos for Two Bedroom Suite

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom Suite

  • Sleeps 4

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About this property

Avani Auckland Metropolis Residences

Eco-certified hotel connected to a shopping centre in Auckland with a sauna
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
Avani Auckland Metropolis Residences offers 111 air-conditioned accommodations with washers/dryers and a safe. 49-inch LCD televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Avani Auckland Metropolis Residences. During your stay, you'll be connected to a shopping centre and just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from University of Auckland and 8 minutes on foot from Sky Tower
Avani Auckland Metropolis Residences offers its guests an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. The eco-certified Avani Auckland Metropolis Residences also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Extended parking on site (NZD 175 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 59 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40.00 per night (in/out privileges)
  • Extended parking fee: NZD 175 per week
  • Rollaway bed fee: NZD 59 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Avani Auckland Metropolis Residences.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Metro Apartment Hotel
AVANI Metropolis Auckland Residences Apartment
AVANI Metropolis Residences Apartment
Metro Suites Apartment Hotel Auckland
Metro Suites Auckland
Metro Suites Apartment Hotel Auckland, New Zealand
Metro Suites Apartment Hotel Auckland New Zealand
Metro Suites Apartment Auckland
AVANI Metropolis Residences
Avani Metropolis Residences Apartment Auckland
Apartment Avani Metropolis Residences Auckland
Auckland Avani Metropolis Residences Apartment
Metro Suites Apartment Hotel
Avani Metropolis Residences Apartment
Avani Metropolis Residences Auckland
Apartment Avani Metropolis Residences
AVANI Metropolis Auckland Residences
Metro Suites

Avani Auckland Metropolis Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Stayed 2 nights in May 2025

10/10 Excellent

Dana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel felt safe and was within walking distance for shopping and food
Stayed 3 nights in May 2025

8/10 Good

Kingston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and amenities, spacious room, a little ongoing maintenance on the ceiling lights was clearly underway but otherwise lovely and tidy. The pool is an awesome bonus.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and very comfortable stay

The front desk staff are friendly and helpful. The rooms are spacious, quiet, comfortable and the bathrooms are roomy too. Our view of the city was fantastic. Centrally located and easy walking distance to restaurants and shops. The value was phenomenal.
Stayed 1 night in May 2025

10/10 Excellent

Sanjaya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 3rd time stayed. Professional and friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Televalani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities & customer service
Stayed 1 night in May 2025

10/10 Excellent

Mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property location.
Stayed 3 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nick

Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Cassandre

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very well situated! Nice view on a higher floor! We liked the fact that the bedroom had doors since we’re tavelling with our baby and could prevent waking them up before we go to bed too. Having a washer / dryer was handy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Priya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s an amazing place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Ranita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Everything was great about this place.
Stayed 8 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An apartment with the ease of being a hotel too. Our room was spacious yet cosy. It felt luxurious and comfortable. Staff were really friendly and helpful. Would definitely recommend and stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and helpful staff. Access to harbor and shopping. Difficult to understand how hotel can provide housekeeping, towel changes and replenish shampoos etc but they charge $2 for every coffee pod they issue. This issue was not a good business practice. Most disappointing .
Stayed 5 nights in Apr 2025

10/10 Excellent

Joanne Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great customer service and beautiful accomodations. A wonderful way to start our New Zealand adventure
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent checkin again.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Tauranga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harrison, who checked us in was a delight to deal with making checking in trouble free. He even went to the trouble of ensuring that we had a room that had a wonderful view. Thank you Harrison
Stayed 1 night in Apr 2025

10/10 Excellent

Mansour

Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with plenty of space. Nice pool/ spa/ sauna area. Helpful staff. I would definitely come stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very central. Nice hotel and facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Micah

Travelled with partner
At check-in, I was overcharged for parking. If I did not review charges and compare with listed prices, I would have paid $120 NZD more than what I was supposed to pay. Fortunately, I brought to the staffs attention, and got refunded. Hotel seems dated and overpriced for what other hotels offer in the area.
Stayed 8 nights in Apr 2025

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Avani - even an upgrade into a two bed suite! The rooms were a little dated but spacious, walking distance to the bars and shops and quiet for the CBD. Would definitely stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Review

Some areas are getting a bit tired & could do with a paint to freshen up. Great location, clean & excellent service.
Stayed 2 nights in Mar 2025