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M Social Hotel Auckland

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Photo gallery for M Social Hotel Auckland

An outdoor seating area with modern furniture, a glass wall, and a ceiling with hanging lights.
A buffet area with various food items and serving utensils.
A high-rise hotel with illuminated signage reading "Beast & Butterflies."
A modern bathroom with a large bathtub, a sink, and a mirror. There is a view of a balcony with a cityscape in the background.
A modern hotel room with a large window offering a view of a harbor with cruise ships and a bridge.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Harbour View Inclusions Galore)

A modern hotel room with a large bed, a small bedside table, a seating area, and a cityscape mural on the wall.

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Social 2 Singles)

A hotel room with two beds, a sofa, a small table, and a TV.

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Social 1 King)

A modern hotel room with a large bed, a small table with a chair, a TV, and a wall with exercise illustrations.

Room (Social 1 King)

9.6 out of 10
Exceptional
(81 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Social View 1 King)

A modern hotel room with a large bed, a small round table, a chair, a TV mounted on the wall, and a large window with a view of the city.

Room (Social View 1 King)

9.6 out of 10
Exceptional
(72 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Social View 2 Singles)

A hotel room with two beds, a small table, a chair, a lamp, and a view of the city.

Room (Social View 2 Singles)

8.8 out of 10
Excellent
(11 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Social King View Inclusions Galore)

A modern hotel room with a large bed, a small round table, a chair, a TV mounted on the wall, and a large window with a view of the city.

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(24 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Social Twin View Inclusions Galore)

A hotel room with two beds, a small table, a chair, a TV, and a large window with a view of the water.

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(3 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Social 2 Doubles)

A hotel room with two beds, a desk, a chair, a large window, and a wall with a map design.

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room (Social View 2 Doubles)

A hotel room with two beds, a desk with a chair, a large window, and a city view.

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(11 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Social Accessible 1 Queen

A hotel room with a bed, a desk, a chair, a wardrobe, and a shelf with toiletries.

Social Accessible 1 Queen

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social King View Loaded Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin View Loaded Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Social Accessible 1 Queen

A hotel room with a bed, a small table, a chair, a window with a view of buildings, and a door.

Social Accessible 1 Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

M Social Hotel Auckland

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
M Social Hotel Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
M Social Hotel Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Princes Wharf. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the luxury M Social Hotel Auckland. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Beast & Butterflies – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 55 per night)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • Valet parking fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Hotel Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1104 out of 1261 reviews
Rating 8 - Good. 127 out of 1261 reviews
Rating 6 - Okay. 18 out of 1261 reviews
Rating 4 - Poor. 9 out of 1261 reviews
Rating 2 - Terrible. 3 out of 1261 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff attentive and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved so much about this hotel! Location was the best..easy to walk around and close to ferry!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location close to the pier and shopping!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent location, lovely restaurant.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice accommodation.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, easy to check in, very friendly staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Auckland trip
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Amenities
Great room, Great staff and spectacular view
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to what I wanted to do was fabulous, very clean, very safe and very welcoming. Would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay in central Auckland, good food and very comfortable rooms
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and top views of harbour.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ange

Liked: Cleanliness, amenities, property conditions & facilities
Great location perfect rooms and fantastic place to stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, great bar and restaurant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! Nice, modern rooms, fabulous location just across the street from the ferry station, lots of nearby restaurant and an excellent one in the hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Great location, great staff, very nice room
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while in Auckland. Gorgeous harbor view from our room. Will stay here again if we return .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from the port, tons of restaurants and shops. Helpful staff and well maintained.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown, rooms cleaned daily and great staff. Breakfast was great catered to organic milk.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice arty hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelcey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Staff were friendly and helpful. Room was fantastic, views of the harbor were amazing.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Stayed 3 nights in Jan 2026