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M Social Auckland

4.5 star property
VIP Access

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Photo gallery for M Social Auckland

Relax in a serene outdoor space with sofas, chairs, and tables, surrounded by lush greenery and a city view.
Enjoy a wide selection of fresh fruits, salads, and dishes at our buffet.
Stunning hallway leading to a cozy seating area with a plush chair.
Relax in a spacious room with a large window offering a view of the city, a comfortable seating area, and a bookshelf with a globe.
Enjoy a city view from the large window, featuring a modern cityscape mural, and relax in the seating area with a flat-screen TV.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore) | In-room safe, desk, laptop workspace, blackout curtains

Suite (Harbour View Inclusions Galore)

  • 58 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(59 reviews)
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

Room amenity

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social 2 Singles)

10.0 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(53 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social King View Loaded Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout curtains

Social King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin View Loaded Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout curtains

Social View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin XL

  • Sleeps 3
  • 2 Double Beds

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin XL Room

  • Sleeps 3
  • 2 Double Beds

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About this property

M Social Auckland

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
M Social Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Princes Wharf. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Beast & Butterflies – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • Valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1012 out of 1178 reviews
Rating 8 - Good. 136 out of 1178 reviews
Rating 6 - Okay. 18 out of 1178 reviews
Rating 4 - Poor. 10 out of 1178 reviews
Rating 2 - Terrible. 2 out of 1178 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Everything was great from Location, the Staff were consistently all so friendly and the Room facilities and comfortable bed. The standard of food in the restaurant was impressive - we ate dinner and breakfast. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and location
Stayed 1 night in Apr 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Hotel was very clean and you feel like you’re at home. I highly recommend with also great food options.
Stayed 1 night in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels we have stayed at.

Just a one night stay after a cruise. Fabulous hotel. Clean, great amenities, great view, convenient location. Easy walk to many restaurants, shopping and hop on hop off bus. Great breakfast with many healthy options at a reasonable price. Staff was friendly and attentive. We got off a cruise ship in the morning. Staff held our luggage and it was in our room when we returned later that afternoon. Icing on the cake was the robot that delivered ice and towels to our door! Got an Uber to the airport within a couple minutes in the morning. I had not heard of this hotel chain before but I will be on the lookout for them in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The refurbished Millennium hotel is a joy. Fabulous new interior is a treat for the senses. Breakfast is awesome 👌 Next time we're going to book direct as Wotif.com were woeful
Stayed 4 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had a short stay, it was long enough to get the very friendly and professional vibe of the staff. Checking in and out was easy, thank you. Walking distance to great places to eat and for shopping. We will definitely stay again. Thanks so much.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great position, lovely room with a waterfront view and lovely helpful friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M Social was perfect for a post cruise stay, walkable with luggage from the Prince pier cruise terminal. The staff were friendly, and the concierge was helpful in advising us and procuring tour reservations. Many excellent restaurants and the ferry terminal were within a short walk. Dinner and breakfast at the hotel were good options and we enjoyed both. The room was clean and roomy with a large modern shower. Ours came with a beautiful view of the harbor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Canadians and this was our fourth or fifth stay at M Social, Auckland. We always enjoy our time there and look forward to booking again in the future!
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , particularly if you are getting on / off a cruise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is ideal to visit Auckland. Personnel very kind, rooms a little small but have enough space. My only complain is the lack of space in bath for toiletries, This hotel is for a short stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun vibe throughout the property. Staff helpful and friendly. The room was clean, had a great view over the harbor and the hotel just steps away from the ferry terminal and main shopping district
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 4 nights in Mar 2025

10/10 Excellent

Bambi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Auckland post cruise. The staff was great. Everyone bent over backyards to make sure we had everything we needed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a laundry room available to guests. 2 washers/2 dryers (free), detergent available from the front desk ($4.00). Very convenient for guests who have been traveling for a month. My only complaint would be that there was very limited drawer space for clothes.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as a pre-cruise hotel. Nice hotel, great staff and easy walking distance to shopping and restaurants.
Stayed 1 night in Feb 2025