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Alexander Inn

4.0 star property

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Photo gallery for Alexander Inn

Lobby
Exterior detail
Executive | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • Kitchen

Explore the area

View in a map
21 Alpers Avenue, Auckland, 1023
  • Place, Westfield Newmarket
    ‪5 min walk‬
  • Place, Mount Eden
    ‪8 min walk‬
  • Place, University of Auckland
    ‪13 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive

Executive | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Executive

9.4 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Business Suite

Executive Business Suite | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Executive Business Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Romantic Spa Suite

Romantic Spa Suite | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Romantic Spa Suite

9.0 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom

One Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Single Room

Executive Single Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Alexander Inn

Along with express check-out, this smoke-free hotel has a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Alexander Inn offers 24 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Alexander Inn. During your stay, you're just a quick walk from Mount Eden. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, multilingual staff and a lift
  • Within a 10-minute walk of Westfield Newmarket and Mount Eden
Alexander Inn offers its guests a terrace, multilingual staff, and room service (during limited hours). Public spaces have free WiFi. Alexander Inn also features express check-out, a front desk safe, and a lift. Limited free parking is available on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Front desk hours are 8 AM-7 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Suites Alexander
Quality Suites Alexander Auckland
Quality Suites Alexander Inn
Quality Suites Alexander Inn Auckland
Quality Suites Inn
Quality Suites Alexander Inn Epsom, Auckland

Alexander Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 390 out of 623 reviews
Rating 8 - Good. 189 out of 623 reviews
Rating 6 - Okay. 29 out of 623 reviews
Rating 4 - Poor. 9 out of 623 reviews
Rating 2 - Terrible. 6 out of 623 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Alexander Inn. The service was excellent and the staff were genuinely friendly and welcoming. I had everything I needed for a comfortable stay, and the location was perfect and very convenient. I especially want to mention how honest and kind the housekeeping staff were — after I checked out, I realized I had left some jewellery behind, and they carefully saved it for me so I could pick it up. I’m very grateful for their integrity and care. I would happily stay here again and highly recommend it.
Stayed 9 nights in Dec 2025

10/10 Excellent

HuiYi

Stayed 1 night in Dec 2025

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, very clean and comfortable. Fantastic location.
Stayed 1 night in Dec 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and location was excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

Seutatia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always have a great service Lilian is such a nice lady. Room always spotless
Stayed 2 nights in Dec 2025

10/10 Excellent

Anusha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay - super clean, comfy room with convenient parking included + we were kindly upgraded to a nicer room, which was a cool surprise! Thank you! :)
Stayed 1 night in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, large room
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming arrival, easy to deal with. Easy safe parking included. Room was lovely, fresh, clean and cute balcony to get some sun. Kitchenette had everything we needed, just the basics but a short walk around the corner is plenty cafes and restaurants if you want to dine out. Enjoyed our short stay and will definitely book again. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Kasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Alexander Inn for a wonderful stay - was perfect for us attending a concert at Eden Park. Walking distance to Newmarket shops and station, we opted to walk home afterwards to skip the queues. Very good price, parking included, place slightly old but kept clean and tidy. Rooms spacious. Reception staff absolutely lovely. No complaints at all, would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent room with lots of space and a great little kitchen and balcony to have fresh air in the room. Loved how clean everything was.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul, Tauranga

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff always excellent. Rooms are spacious and well-appointed. A great place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sara

Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Peovpysey

Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service
Staff was very accommodating with my early arrival and
Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and bigger than expected, well eqipped.
Stayed 1 night in Oct 2025

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Seutatia

Liked: Cleanliness, staff & service, property conditions & facilities
Always a best place to stay in Newmarket been staying here few times the service is amazing room is excellent will go back there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Clean, quiet and well appointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, trains close free car parking, also Westfield. My only request would be another mirror. In lounge area. Hard when it’s all girls and only 1 bathroom mirror. Thanks😆
Stayed 7 nights in Sep 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location does count

Recommended this place to work colleagues as it’s a great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexandra

Stayed 1 night in Sep 2025