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Aparthotel

VR Auckland City

4.0 star property

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Photo gallery for VR Auckland City

Reception
Classic One Bedroom Apartment | City view
One-Bedroom Apartment | Living area | 32-inch TV with satellite channels
Front of property
Fridge, microwave, oven, stovetop

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
188 Hobson Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪5 min walk‬
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, SkyCity Casino
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Apartment

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic One Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Classic One Bedroom Apartment

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Premium bedding, in-room safe, desk, blackout curtains

One-Bedroom Apartment

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Apartment

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment

Shower, rainfall showerhead, free toiletries, hair dryer

Studio Apartment

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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4.0 out of 5, Very good, 1,002 reviews
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includes taxes & fees
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About this property

VR Auckland City

Aparthotel with a 24-hour front desk, 5-minute walk to SkyCity Casino
This smoke-free aparthotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a sofa bed. Change of towels is available on request.
VR Auckland City offers 75 accommodations with washers/dryers and a safe. This accommodation has separate sitting areas and is furnished with single sofa beds and dining tables. Beds feature premium bedding. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

The recreational activities listed below are available either on-site or nearby; fees may apply.
VR Auckland City's great location gets high marks from our customers. During your stay, you're just a quick walk from SkyCity Casino. Features include free WiFi in public areas, plus dry cleaning service and concierge services. Built in 2005, this upmarket aparthotel has 75 apartments over 10 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a sofa bed
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of SkyCity Casino and Sky Tower
As a guest of VR Auckland City, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi and wired Internet are free in public spaces. The business-friendly VR Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Car not required
  • Secured parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: NZD 30 per night
  • Single sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 32-inch TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Desk chair

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free local calls
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the marina

Things to do

  • Bicycle tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Swimming nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 1 building
  • 10 floors
  • 75 units
  • Built in 2005
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Cots (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: NZD 30 per day
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at VR Auckland City.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Oaks
Auckland City Oaks Apartment
Oaks Auckland City
Auckland City Oaks Hotel Auckland Central
Auckland City Oaks New Zealand
Oaks On Hobson
VR Auckland City Apartment
Auckland City Oaks Hotel Central
VR Auckland City New Zealand
VR Auckland City Aparthotel
VR Aparthotel
Oaks On Hobson
VR Auckland City New Zealand
VR Auckland City Auckland
VR Auckland City Aparthotel
VR Auckland City Aparthotel Auckland

VR Auckland City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 927 out of 3477 reviews
Rating 8 - Good. 1385 out of 3477 reviews
Rating 6 - Okay. 686 out of 3477 reviews
Rating 4 - Poor. 307 out of 3477 reviews
Rating 2 - Terrible. 172 out of 3477 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Zènith

Travelled with partner
The apartments are run down, not well maintained. It felt like a backpackers just with private facilities. For us it was just a place to sleep as we were exploring Auckland. Staff friendly and helpful. Good location in CBD of Auckland.
Stayed 3 nights in Sep 2025

6/10 Okay

Linda

This property is really need to remodeling especially shower room. And the Wash machine is running whole night for one load of wash. Make sure don't loss the key, you need to pay $30 to replace the new room key.
Stayed 4 nights in Sep 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Nothing we I arrived my booking had been cancelled were given 2 1 bedroom apartment mine had no tv and was extremely old. I had booked a 2 bedroom apartment with balcony very disappointing manager blamed Wotif for the cancellation. Very disappointing worst accommodation I have had during my stay in NZ.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Barrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Jun 2025

6/10 Okay

Lon

Good location
Stayed 2 nights in Jul 2025

8/10 Good

shankar babu

Travelled with family
Start were good . Facilities and room is ok , good budget accommodation close to cbd
Stayed 3 nights in Jun 2025

10/10 Excellent

Jade

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great , only stayed a night . It got everything I need
Stayed 1 night in May 2025

10/10 Excellent

Zenaida

Liked: Cleanliness, amenities, property conditions & facilities
Its a big apartment hotel , nice and clean, receptionist are very helpful, near at city center
Stayed 7 nights in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Amenities, property conditions & facilities
Would have prefer higher room like first stay so not to here street noise
Stayed 1 night in Jun 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, property conditions & facilities
Ew. What a dump! Thankfully they messed up our reservation so we got a refund and stayed somewhere else.
Stayed 1 night in Jun 2025

4/10 Poor

Gareth, Whangarei

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Booked two rooms for me and a buddy. He got there first and checked him in however they had already booked someone else in the room. Head to find a new one. Then our rooms weren’t next to each other. Granted I got an upgrade. However no cables or remotes for the tv. So it didn’t work. When they brought a cable only came on for 2 minutes then didn’t work for the rest of our stay. Was lucky we were heading out most of the time.
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Travelled with family
Disliked: Amenities
Good location but shower was poor and the room was very worn
Stayed 1 night in Jun 2025

4/10 Poor

Ischialee

Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

8/10 Good

GLEN

Liked: Cleanliness
It appears whilst I had a soft service each day of my stay nothing was ever topped up. I had no shower gel for the entire stay. The washing machine not working was a disappointment but I will say thank you to the Front Desk Team for offering to wash and dry and return it to me Free of Charge. That did help a Lot.
Stayed 3 nights in Jun 2025

8/10 Good

Ira

Liked: Amenities
Disliked: Property conditions & facilities
The staff were very helpful.
Stayed 6 nights in Jun 2025

10/10 Excellent

Surya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

sharee

Travelled with partner
A bit out of the way
Stayed 1 night in Jun 2025

8/10 Good

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Richard, Hamilton

Travelled with family
Disliked: Property conditions & facilities
Recent reviews had rated the property in a dim light and here are the facts 1) Reception was helpful and responsive (you will see its consistent) 2) Make sure you book/arrange parking when you book or you risk having nowhere to park. Also the onsite parking really doesnt suite large vehicles - so travel small 3) The property has overwhelming smells of air fresheners - possibly trying to mask other smells or lack of ventilation 4)Television was broken - we didn't bother to report it 5)The unit was supposed to be a self-contained unit ,but the dishwasher was broken - and you could tell it had been out of service for a long time 6)The shower was dirty and full of mold - unhygenic and disgusting 7)The bed was missing legs, so if you sat on it it fell over 8)Beds had no mattress protectors and no fitted sheets 9)Booking for 4 people - Towels for Two 10)A sofa bed was advertised - but there wasnt one The place was fairly clean overall - and some of the bad reviews rung true We didnt pay a fortune, so is it a case of you get what you pay for? Noting that other people have raised the same issues and the usual "Thanks for your important feedback" type response and then no apparent action seems to be the reality. I even pre-empted things by messaging the hotel before we came - but no such luck. The team there is super friendly and helped us at the drop of the hat - perhaps management needs to focus on getting the place up to scratch (its advertised as a 4 star, 3 stars at best)
Stayed 2 nights in May 2025

6/10 Okay

kym

Travelled with family
Staff & Service were amazing - but the hotel has definitely seen better days.
Stayed 1 night in Jun 2025

8/10 Good

Sam

Liked: Amenities
The property was secured by both a 24 hour front desk and a key locked internal and external door, so I didn't feel unsafe in the property, but I didn't feel safe being out past 8 or 9 at night without taking a cab back to the property. This should be considered when booking the hotel. It's a very handy location to town and busses. In saying that the room was huge, the beds and bedding comfortable. Good access to electrical ports and lighting. Furniture was a little damaged. The hotel info said that there were instruction manuals for devices which there were not, and that there was daily housekeeping, which there was not. I did not pay full price for the venue, so unsure if this was expected or not. There was not communication around it either way. The TV didn't work but this was not critical for me. I was fine with this experience for the cost, but i would not have been happy with this experience at full price.
Stayed 5 nights in May 2025