6/10 Okay
Rachel
5 Jun 2025
Smoked out Room
When I first entered my room the first thing that hit me walking through the door was the room smelled like the previous customer smoked marijuana. I also did observe on my carpet floor what looked to be brown smoking paper that was burnt near the garbage can. Comfort Inn is supposed to o be a smoke free establishment.
I told the front desk gentleman about my room situation. He said that he will have maintenance use the fog cleaner to get rid of the smoke and have house cleaning do a deep clean of the room. I left for the day to allow them time to get my room situated. When I came back, my room still smelled like smoke and the ashes of the brown smoking paper were still on the floor. I did see that the housekeeping people changed my towels and made my bed but they did not do a DEEP CLEAN.
I am disappointed and wouldnt recommend this establishment.
Rachel
Stayed 3 nights in May 2025