Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Lobby
Indoor pool
Lobby
Lobby lounge
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
300 S Congress Ave, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪1 min walk‬
  • Place, Lady Bird Lake
    ‪3 min walk‬
  • Place, Palmer Events Center
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

Room, 1 Bedroom, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(15 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Hearing Accessible One Bedroom King Suite

  • Sleeps 4

Mobility/Hearing Accessible King And Double Suite With Roll-In Shower

  • Sleeps 5

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Bedroom Embassador Suite

  • Sleeps 4

Two Queen Two Room Suite

  • Sleeps 6

Hearing Accessible Two King Two Bedrooms Suite

  • Sleeps 4

Mobility/Hearing Accessible King Suite With Tub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Two Room Suite With Tub

  • Sleeps 4

Hearing Accessible Two Queen Two Room Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Mobility/Hearing Accessible Premium King Room With Roll In Shower

  • Sleeps 4

Two Room Premium King Suite With City View

  • Sleeps 4

Mobility/Hearing Accessible King Suite With Roll In Shower

  • Sleeps 4

King Two Rooms Suite With City View

  • Sleeps 4

2 Room Suite-1 King Bed With Peloton Bike

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Double Room

  • Sleeps 1

Two Bedrooms Suite With King And Double

  • Sleeps 5

Two Bedrooms Suite With Two Queen And Double

  • Sleeps 7

Similar properties

About this property

Embassy Suites by Hilton Austin Downtown South Congress

Hotel with an indoor pool, steps from South Congress Avenue
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, a snack bar/deli and WiFi in public areas.
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Austin Downtown South Congress. During your stay, you're just a quick walk from South Congress Avenue. You'll find features such as a free manager's reception, plus an indoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from South Congress Avenue and 5 minutes on foot from Lady Bird Lake
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 3030 square feet (281 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Austin Downtown South Congress has a restaurant on site.
SoCo Bar & Bites – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar & Bites

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,030 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Steve

Disliked: Staff & service, property conditions & facilities
Hotel room was super dated. Check-in was 4pm. Our room was not ready until 5pm. Made us late for family dinner at Roaring Fork. The room was old and shabby. Popcorn ceiling was flaking off and looked disgusting with watermarks all over.
Stayed 1 night in Nov 2025

6/10 Okay

Vidyuth

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Smelt moldy, barebones amenities, but great location and tons of food options.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the breakfast staff and the afternoon snack was fun
Stayed 3 nights in Aug 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, bed comfortable sheets smelled and felt fresh. Breakfast had good selection food items. 5 pm kickback bar was sufficient
Stayed 1 night in Oct 2025

8/10 Good

Fazlollah

Needs more greens
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Amanda with check-in was kind and helpful. Great view of city and room was immaculate.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Russ

Business traveller
Stayed 1 night in Oct 2025

6/10 Okay

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevators broken in parking garage. Very inconvenient. Air didn’t work in our room, had to switch rooms. Had to ask twice for bedding to be sent up.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are very outdated. For the price we paid I would have expected a far nicer room. The room smelt musky, the carpet is old, the pillows have seen better days and the bed sank in the middle. We won’t stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JENNIFER SUZANNE

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a FANTASTIC stay! Will be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jimena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking isn’t as convenient as we would had wanted it to be.
Stayed 3 nights in Oct 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 3 nights in Sep 2025

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The room smelled a little musty and bathroom had water damage
Stayed 3 nights in Oct 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dennis

Stayed 3 nights in Sep 2025

10/10 Excellent

Inna

Stayed 2 nights in Sep 2025

10/10 Excellent

Heather, Ashland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast everyday! The staff were wonderful! All of them. But a special shout out to Diamond at the front desk. She made everyone feel so welcome at check in. She has a fantastic memory; greeted everyone by name for the rest of their stay, and she went above & beyond to make our stay wonderful! Your staff are the main reason we will return to stay here!
Stayed 3 nights in Oct 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eloy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as usual. We’ve been staying here for the last four years. Only reason I gave a 4 on property was because 2 out of the three elevators were not working during our stay which made going up, and down, from our room a bit of a chore.
Stayed 2 nights in Jul 2025