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Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Terrace/patio
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Restore My Control
    ‪14 min walk‬
  • Place, Ascension Seton Northwest
    ‪19 min walk‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(81 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Lobby
Hilton Garden Inn Austin NW - Arboretum
McNeil
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,005 reviews
The price is €83
includes taxes & fees
19 Apr - 20 Apr
Hilton Garden Inn Austin NW - Arboretum

About this property

Tru By Hilton Austin NW Arboretum, TX

Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru By Hilton Austin NW Arboretum, TX. During your stay, you'll be within walking distance of Apple Inc.. Enjoy features like free self-parking, plus a gym and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from University of Texas at Austin and 15 minutes from Sixth Street
  • Dogs welcome for a fee
There's an onsite business centre. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1007 reviews
Rating 8 - Good. 171 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ehsan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
really nice stay
Stayed 1 night in Dec 2025

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. Key didn’t work for fitness center had to get staff at each visit.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nassim, San Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean - safe - breakfast good
Stayed 5 nights in Dec 2025

10/10 Excellent

Nicolas

Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy. Rooms are very clean. Beds are comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect, decent breakfast, very friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Brent

Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Stayed 3 nights in Oct 2025

10/10 Excellent

Ousama

Stayed 3 nights in Dec 2025

10/10 Excellent

angelia

Liked: Cleanliness, staff & service, amenities
The room was very clean. Staff was friendly and helpful. There was always coffee in the lobby. Breakfast wasn't great, but there are plenty of options nearby.
Stayed 5 nights in Dec 2025

10/10 Excellent

Morgan

Stayed 2 nights in Dec 2025

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, rolling chairs and desk were great, but the window shade would only come up one third of the way.
Stayed 5 nights in Dec 2025

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities
Safe & convenient location with plenty of parking. Pet friendly motel. Large, user friendly lobby with pool table. Nice outside seating area with room to walk your dog. Clean & functional room with comfortable beds. Adequate free breakfast. Helpful employees. We have stayed at this motel multiple times. The only negative on this particular visit is that the water pressure was somewhat low.
Stayed 2 nights in Dec 2025

10/10 Excellent

Olabode

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia, Grand Prairie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good night
Stayed 1 night in Dec 2025

10/10 Excellent

Woo Kyung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Amenities was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Avante

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. The room was clean and spacious. I felt very welcomed. I loved the touch of having my name on the screen when I entered, it was very personalize, which I appreciate. The staff was also very kind and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

inderpal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location with good breakfast
Stayed 3 nights in Dec 2025

8/10 Good

Leonel

Liked: Cleanliness, staff & service
Parking was safe, stuff were friendly and helpful. Everything overall neat. However the were two issues in the room, one was the tv didnt turn on. I did switch battery which they were provided very kindly by front desk. But that didnt solve the problem. Tv eneded up turning on but it didn't have signal (no channel, or anything) And then on the following morning the electircity when out in the room. Lucky i was already about to leave. Othen then those issues. Everything else was neat.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe community, very clean, five-star rating, highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Taiesha, Dallas

Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Stayed 1 night in Dec 2025

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