Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Terrace/patio
Free daily buffet breakfast
Lobby
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Quarry Field
    ‪3 min drive‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Place, University of Texas at Austin
    ‪12 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Tru By Hilton Austin NW Arboretum, TX

Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru By Hilton Austin NW Arboretum, TX. During your stay, you'll be within walking distance of Apple Inc.. Enjoy features like free self-parking, plus a gym and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Moody Center and 13 minutes from University of Texas at Austin
  • Dogs welcome for a fee
There's an onsite business centre. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel

Tru By Hilton Austin NW Arboretum, TX Austin

Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1007 reviews
Rating 8 - Good. 172 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Alexis

several kids were running up and down the halls screaming and knocking on peoples room doors all night.
Stayed 1 night in Feb 2026

2/10 Terrible

Colt

Liked: Staff & service, amenities
I got food poisoning from the breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing , nice place good breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Anoop

Liked: Cleanliness, property conditions & facilities
Clean. Easy check in checkout. Definitely worth the price.
Stayed 1 night in Feb 2026

10/10 Excellent

Derrek, New Braunfels

Stayed 2 nights in Feb 2026

10/10 Excellent

Joana

Travelled with group
Liked: Cleanliness, staff & service, amenities
very clean and comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Cory

Stayed 2 nights in Feb 2026

10/10 Excellent

Natasha

Stayed 1 night in Feb 2026

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2026

10/10 Excellent

Nassim, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Rodolfo

Stayed 3 nights in Jan 2026

8/10 Good

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
the room was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Maritza

Stayed 3 nights in Feb 2026

8/10 Good

Penny, LasVegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. The room and public areas were very clean and inviting. However there is a loud noise from outside that makes sleeping difficult. It sounds like construction, although we saw no construction in the area. It's like if there were a giant metal tube and someone is throwing stuff down it every 45 minutes or so.
Stayed 1 night in Feb 2026

10/10 Excellent

Tess

Stayed 2 nights in Feb 2026

8/10 Good

Josh

Stayed 1 night in Feb 2026

10/10 Excellent

Kim

Stayed 2 nights in Jan 2026

10/10 Excellent

Nassim, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities
This is our “go to” motel in the Austin area! Secure location, clean motel, helpful employees and comfortable rooms! We’ll be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

Matteson

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient location, friendly staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

John Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities
YES JD WAS AWESOME
Stayed 1 night in Jan 2026

10/10 Excellent

Morgan

Stayed 1 night in Jan 2026