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Mercure Avignon Centre Palais des Papes

4.0 star property

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Photo gallery for Mercure Avignon Centre Palais des Papes

Exterior
Daily buffet breakfast for a fee
Superior Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, blackout curtains
Property grounds
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000
  • Place, Place de l'Horloge
    ‪2 min walk‬
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪68 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, blackout curtains

Superior Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, individually furnished, desk, blackout curtains

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout curtains

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Standard Room, 1 Double Bed | Minibar, desk, blackout curtains, soundproofing
Kyriad Avignon Palais Des Papes
Avignon City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 801 reviews
The price is €103
includes taxes & fees
17 May - 18 May
Kyriad Avignon Palais Des Papes

About this property

Mercure Avignon Centre Palais des Papes

A business centre, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and gift shops/newsstands are on-site. Change of towels is available on request
Mercure Avignon Centre Palais des Papes offers 86 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

This Avignon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Avignon Centre Palais des Papes. During your stay, you're just a quick walk from Palais des Papes. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Place de l'Horloge and Palais des Papes
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Avignon Centre Palais des Papes.

This 4-star Avignon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Mercure Avignon Centre Palais des Papes.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes

Hotel Mercure Cité des Papes

Hotel Mercure Cité des Papes Avignon

Mercure Avignon Cite Des Papes Hotel Avignon

Mercure Cité des Papes

Mercure Avignon Centre Palais Papes Hotel

Mercure Palais Papes Hotel

Mercure Avignon Centre Palais Papes

Mercure Palais Papes

Mercure Avignon Centre Palais des Papes Hotel

Mercure Avignon Centre Palais des Papes Avignon

Mercure Avignon Centre Palais des Papes Hotel Avignon

Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 721 reviews
Rating 8 - Good. 306 out of 721 reviews
Rating 6 - Okay. 82 out of 721 reviews
Rating 4 - Poor. 24 out of 721 reviews
Rating 2 - Terrible. 23 out of 721 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

6/10 Okay

Elena

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Le personnel est accueillant et souriant, ce qui rend le séjour agréable. En revanche, l’hôtel est un peu vieillissant, notamment la chambre 604. On remarque des traces sur les murs et sur la porte des WC. De plus, le lavabo de la salle d’eau était bouché. Un rafraîchissement des chambres et une meilleure attention à l’entretien seraient appréciables.
Stayed 1 night in Dec 2025

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the front desk service staff were very friendly and helpful, and I appreciated the welcome fruit & muffin plate that was offered in my room!
Stayed 4 nights in Nov 2025

8/10 Good

Lena

Stayed 1 night in Oct 2025

10/10 Excellent

Martha

Stayed 1 night in Oct 2025

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, but difficult to access

Breakfast was excellent. The location of the hotel was excellent too. But, it is necessary to inform the guests that it is not easy to bring the luggage to the hotel individually. in my case, police officers gladly helped me to drive to the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 1 night in Sep 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephanie at the reception was terrific, she was so helpful in assisting us with our final estatement,
Stayed 1 night in Sep 2025

10/10 Excellent

Eunjong, LOS ANGELES

Stayed 3 nights in Sep 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest staff! Nothing is too much, and they are just marvellous. Bed: good bed, linen etc as at Mercure - the room looks as though it may be halfway through refurb Bath: good strong rain shower, separate toilet in a v small room which was unusual Breakfast: good continental range
Stayed 3 nights in Aug 2025

10/10 Excellent

Shuyu, Acton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025

8/10 Good

Céline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéalement placé
Stayed 1 night in Aug 2025

10/10 Excellent

Radhika

Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Stayed 2 nights in Aug 2025

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of the Palace of the Popes, near great dining by exploring side streets off the main thoroughfare, helpful staff. Good value for the money.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Good stay

The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Ksenia

Liked: Cleanliness, property conditions & facilities, room comfort
Location is perfect, need some upgrades specially carpet.
Stayed 2 nights in Jun 2025