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Akalki Hotel y Centro Holistico

4.0 star property
VIP Access

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Photo gallery for Akalki Hotel y Centro Holistico

Exterior
Luxury Cabin | Living area
Aerial view
Terrace/patio
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Carretera Federal 307 Km. 12.5, Bacalar, QROO, 77900
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Lake Bacalar
    ‪2 min drive‬
  • Place, Cenote Cocalitos
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Memory-foam beds, blackout curtains, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Memory-foam beds, blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Cabin

Memory-foam beds, blackout curtains, free WiFi, bed sheets

Superior Cabin

9.0 out of 10
Wonderful
(6 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Cabin

Luxury Cabin | Memory-foam beds, blackout curtains, free WiFi, bed sheets

Luxury Cabin

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Akalki Hotel y Centro Holistico

Catch some rays on Akalki Hotel y Centro Holistico's private white sand beach, pamper yourself at the full-service spa or enjoy yoga. Change of towels is available on request
Akalki Hotel y Centro Holistico offers 15 accommodations with complimentary bathrobes and designer toiletries. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Akalki Hotel y Centro Holistico. During your stay, you'll be within walking distance of Lake Bacalar. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Indulge with body scrubs, Swedish massages or body wraps at the spa
  • Amenities include 2 meeting rooms, conference space and a terrace
  • On-site recreation includes a private beach, kayaking and hiking/biking trails
  • 10 minutes by foot from Lake Bacalar and a 4-minute drive from Cenote Cocalitos
Step outside to unwind on the white sand beach. At Akalki Hotel y Centro Holistico, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as kayaking.

A free manager's reception is offered daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

The hotel hosts a free manager's reception daily.
La Botika – This family restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Buddha Bar – On-site coffee shop. Open daily.
La Botika – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Buddha Bar
  • La Botika
  • La Botika

Things to do

  • Beach yoga
  • Boat
  • Boat tours
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Sail boat

Family friendly

  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 269 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a nature reserve
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 2000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Rollaway bed fee: USD 2000.0 per day
  • Firewood fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

Akalki
Akalki Y Centro Holistico
Akalki Hotel y Centro Holistico Hotel
Akalki Hotel y Centro Holistico Bacalar
Akalki Hotel y Centro Holistico Hotel Bacalar

Akalki Hotel y Centro Holistico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 142 reviews
Rating 8 - Good. 13 out of 142 reviews
Rating 6 - Okay. 5 out of 142 reviews
Rating 4 - Poor. 0 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay, beautiful and relaxing experience
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Daniel

It’s hard to describe the peace and serenity we felt at Akalki.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

sebastien

Liked: Cleanliness, property conditions & facilities
It was paradise
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Everything about Akalki is excellent. The accommodation, the location, the staff, the yoga, the food, and the access to the amazing Bacalar Lake. It is truly a healing space and I try to come there as often as I can!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dong

Clean room, and very nice staff. We also did a guided tour to kayak from hotel to Ript
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
This hotel was truly something beyond words. The hospitality was exceptional in the most genuine way — warm, kind, and deeply attentive. The place itself felt almost sacred, with a magical atmosphere that surrounded everything. There was a profound energy throughout the hotel, a sense of peace and depth that is impossible to fully describe, but deeply felt. It was more than just a stay; it was a meaningful experience that touched me on a very deep level
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, property conditions & facilities
This hotel is truly paradise on earth. The combination of the turquoise water and the lush jungle is simply magical. The attention to detail is remarkable, and the restaurant offers delicious food with plenty of vegetarian options. We even saw spider monkeys and went snorkeling — an unforgettable experience!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Our cabana was in the middle of a remodel. There was a tarp blocking half of the view, which was as the reason why we booked this hotel. The staff was quick to do a turnaround that worked out but wasn’t super ideal. The location of the cabanas right on the water is outstanding.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise on earth, truly holistic with free yoga every morning, and sound baths or chanting pr breathwork in the evening.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely magnificent property. The food was excellent, and the service was outstanding. Highly recommended.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

ruben

Liked: Amenities, property conditions & facilities
Beautiful relaxing and staff super friendly
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just amazing
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL place! The rooms are beautiful for a getaway experience, the staff is beyond accommodating and friendly, the food is SO good!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities
The water is beautiful and the staff very helpful.
Stayed 1 night in Feb 2024
Verified

8/10 Good

luc

Liked: Cleanliness, staff & service, property conditions & facilities
Location is south of Bacalar village which is better (very quiet on the lake) - Also it has a direct and private beach access which is not the case for many hotels
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

GRACE

Beautiful view from our room. Water was warm and clear. Very relaxing.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the beautiful lagoon and the rest of the Bacalar landscape. The staff are really kind and attentive. Highly recommended!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Madelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and gorgeous view
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Brasilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and relaxing
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akalki is the perfect resort if you are looking for a quiet relaxing vacation. The staff are so welcoming. One particular staff that stands out was Luis. Always greeting us with a warm welcoming smile.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Choctaw

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake front dining and pslapa. Room was amazing!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, room comfort

Loved it here!

This place was perfect for our honeymoon! So peaceful and beautiful. The staff was super friendly and the food at the restaurant is amazing. We will be coming back!
Stayed 3 nights in Sep 2023