Cristalino Lagoon Front Hotel Restaurant & SPA

4.0 star property
VIP Access

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Photo gallery for Cristalino Lagoon Front Hotel Restaurant & SPA

Exterior
Interior
View from property
1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Aerial view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
511 Costera, Bacalar, QROO, 77933
  • Cenote Esmeralda
  • Cenote Cocalitos
    ‪2 min drive‬
  • Cenote Azul
    ‪3 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Partial Lagoon View

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 2 Double Beds

Deluxe King Size Front Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Deluxe King Size Partial Lagoon View

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Junior Suite Partial Lagoon View

  • 45 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Cristalino Lagoon Front Hotel Restaurant & SPA

Adults-only hotel with 2 outdoor pools and 24-hour front desk
This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and multilingual staff assistance are on-site. Housekeeping is available on request.
Cristalino Lagoon Front Hotel Restaurant & SPA offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Cristalino Lagoon Front Hotel Restaurant & SPA, you're just a quick walk from Cenote Esmeralda. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include multilingual staff and a terrace
  • On-site recreation includes kayaking
  • Just a 5-minute walk from Cenote Esmeralda and a 4-minute drive from Lake Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at Cristalino Lagoon Front Hotel Restaurant & SPA. Self parking is free.

This 4-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:30 AM.
Cristalino Lagoon Front Hotel Restaurant & SPA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 to 50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Kayaking
  • Paddleboard

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 3 floors
  • 4 buildings
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cristalino Lagoon Front Hotel Restaurant & SPA

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar