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Hotel Casa del Angel Bacalar

2.0 star property

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Photo gallery for Hotel Casa del Angel Bacalar

15 outdoor pools
Property video
Exterior
Terrace/patio
Private kitchen

Reviews

5.0 out of 10

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Carretera costera bacalar, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪14 min walk‬
  • Place, Fort of San Felipe
    ‪19 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking | Bed sheets

Standard Quadruple Room, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Basic Double Room

Basic Double Room | Bed sheets

Basic Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room, Non Smoking

Basic Quadruple Room, Non Smoking | Bed sheets

Basic Quadruple Room, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Quadruple Room, 1 Bedroom

Basic Quadruple Room, 1 Bedroom | Bed sheets

Basic Quadruple Room, 1 Bedroom

  • 17 sq m
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Basic Apartment, 2 Bedrooms, Non Smoking

Basic Apartment, 2 Bedrooms, Non Smoking | Bed sheets

Basic Apartment, 2 Bedrooms, Non Smoking

  • Lagoon view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Basic Apartment, 2 Bedrooms, Ground Floor

Basic Apartment, 2 Bedrooms, Ground Floor | Bed sheets

Basic Apartment, 2 Bedrooms, Ground Floor

  • Lagoon view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bunk Bed

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About this property

Hotel Casa del Angel Bacalar

15 outdoor pools, a private beach and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site. Housekeeping is available on request.
Hotel Casa del Angel Bacalar offers 20 air-conditioned accommodations, with complimentary bottles of water. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
15 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Casa del Angel Bacalar, you're just a quick walk from Cenote Negro. You'll find features such as free WiFi in public areas and free self-parking, plus 15 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the 15 outdoor pools
  • Services include luggage storage
  • On-site recreation includes a private beach
  • Just a 4-minute drive from Laguna Bacalar Ecological Park and a few minutes from Lake Bacalar
Hotel Casa del Angel Bacalar offers its guests 15 outdoor swimming pools and a private beach. WiFi is free in public spaces. Spa services, a terrace, and a garden are also featured at Hotel Casa del Angel Bacalar. Free self parking is available.

This Bacalar hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Things to do

  • 15 outdoor pools

Family friendly

  • 15 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)

Outdoors

  • Dock
  • Garden
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa del Angel Bacalar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: MXN 300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Hotel Casa del Angel Bacalar Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

randy

Liked: Cleanliness
Disliked: Amenities
The room did look small in the photos but it really is tiny. It's about the size of a shipping container, 8 1/2 x 20 and that includes the bathroom. The room was very clean but the mattress had a lot of stains on it . The only natural light in the room was the sliding glass door which didn't have a sheer curtain and the only way to get privacy was to close the heavy curtain making the room even more cave like. The vanity sink was a wall mounted unit and there was no place to put your toiletries and the light over the sink area flashed like a strobe light. The swimming pool was not clean and could not be used. We actually left this accommodation two days early and move to a nicer hotel down the road.
Stayed 3 nights in Jan 2026

6/10 Okay

Luis

Stayed 1 night in Jan 2026