See all properties

Hotel Wayak Bacalar

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Wayak Bacalar

50-inch TV with satellite channels
Property video
Panoramic Cabin | Down duvets, minibar, free WiFi, bed sheets
50-inch TV with satellite channels
50-inch TV with satellite channels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd. Costero Km 26 Manzana 1, Seccion 5, Lote 43/44, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪10 min drive‬
  • Place, Cenote Cocalitos
    ‪15 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room

Superior Room | Down duvets, minibar, free WiFi, bed sheets

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Cabin

Panoramic Cabin | Down duvets, minibar, free WiFi, bed sheets

Panoramic Cabin

  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Down duvets, minibar, free WiFi, bed sheets

Panoramic Studio Suite

  • Lagoon view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Exclusive Quadruple Room

Exclusive Quadruple Room | Down duvets, minibar, free WiFi, bed sheets

Exclusive Quadruple Room

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Casa Aakal Lagoon Front
Bacalar
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, 331 reviews
The price is €104
includes taxes & fees
30 Jun - 1 Jul
Casa Aakal Lagoon Front

About this property

Hotel Wayak Bacalar

A private beach, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, spa services and a garden are on-site. Change of towels is available on request
Hotel Wayak Bacalar offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars. Rooms open to balconies. Beds feature down duvets. Satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.
During your stay at Hotel Wayak Bacalar, you're just a quick walk from Lake Bacalar. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • On-site recreation includes a private beach, kayaking and motor boating
  • Just a 2-minute drive from Lake Bacalar and 7 minutes from Laguna Bacalar Ecological Park
A private beach is featured. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel Wayak Bacalar also features spa services and a garden. Free self parking is available.

This 3-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to noon.
Hotel Wayak Bacalar has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 150 to 400 for adults and MXN 150 to 400 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free beach club
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cots (infant beds) are available for MXN 500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 400 for adults and MXN 150 to 400 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive

Hotel Wayak Bacalar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 88 reviews
Rating 8 - Good. 18 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for small kids. Restaurant on the property was very good. Quiet and relaxing place and great for families.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

tachir

Liked: Cleanliness, staff & service, property conditions & facilities
My first time and everything was amazinggggggg everything …from stay to food to service to staff to how the pictures looked…definetly come back …I leave with a huge smile
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Access to the lake, beautiful
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

monica

Liked: Cleanliness
Our room was very high up (about 20 feet). There was no railing & a hole in the deck. We went for dinner to their restaurant & waited a long time to be served ( we were the only ones there). We changed rooms to a better room. We had a kitchen like area with a large counter, but no rag to wipe it. The cups supplied were paper cups, same ones for a 2 night stay. The beach area was very nice. I do think this place is over priced
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
The property serenity, staff was very attentive. Pleasure speaking with the owners. Overall experice was awesome!
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Nimrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very friendly staff which is helpful. Access to lagoon is amazing and plenty of good advice to get from the staff over what to do. Rooms are big and comfortable. Could definitely benefit with some work bringing up to date, and renewal, and also some outdoor furniture for the balconies.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Pavlo

Liked: Property conditions & facilities
Very good!!!
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Mark

Liked: Cleanliness, staff & service

Amazing location, needs some improvements

Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water. The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road. Bring bug spray, mosquitoes are so bad. No water pressure for shower or sink and it smelt awful, like sulphur.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

David

Disliked: Amenities
The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet. The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Stayed 3 nights in Apr 2024
Verified

4/10 Poor

Mario or Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Moisés

Liked: Cleanliness
Disliked: Amenities
La comunicación del hotel con ustedes de expedía, pésima, me cobraron la habitación y no quedó claro que ustedes los hayan hecho socios y pague la estancia, siendo que ya había pagado, cabe aclarar que aún el hotel no me ha enviado mis facturas en caso de que no lleguen voy a emprender acciones legales contra los dos
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amy debbie

Liked: Cleanliness, amenities, property conditions & facilities
me gustó mucho el hotel, habitaciones, el personal muy amable, los precios y en general disponibilidad para la atención para los servicios que ofrecen. volveremos!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

María de jesus Ayala

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es increible, tiene hermosa vista a la laguna, esta un poco alejado del centro pero es un lugar tranquilo para descansar y disfrutar, la comida es buena sin embargo no cuentan con todo lo que ofrecen en la carta, el personal es amable, las habitaciones son espaciosas y cuentan con frigobar, recomindo llevar algo de botana propia y bebida
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Todo muy bien, el personal muy atento.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Lage direkt an der Lagune, inkl. Stand-Up-Paddle oder Kanu. Sehr leckeres Frühstück, perfekt um zu entspannen.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel eco turístico con ambiente muy agradable, confortable y las instalaciones te ayudan a relajarte y olvidarte del trabajo
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
El camino para llegar (terracería) está en muy mal estado.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

MARICELA

Liked: Amenities, property conditions & facilities
La Laguna espectacular
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Laguna e instalaciones 10 de 10. El único inconveniente es que para llegar los señalamientos son pocos, el camino de entrada es horrible, lodoso, se atascan los autos. Y así como lo observamos si no es con camioneta no entras. El personal es atento y servicial pero creo que insuficiente.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El acceso al hotel está en muy malas condiciones, riesgo de atascarse con el barro para él que trae auto. La recepción de huéspedes no hay, tiene que bajar al área de restaurante a buscar al personal para que te atiendan. La instalaciones hermosas, el lugar maravilloso y la comida buena.
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Albino Alvarez

Disliked: Cleanliness, amenities, property conditions & facilities
Muy caro el hospedaje. Sus instalaciones no lo ameritan. Falta un supervisor de instalaciones. Un gerente que vigile todo el funcionamiento del hotel. Los trabajadores hacen su mejor esfuerzo pero nadie los supervisa. Los dueños del luigar están ausentes. Sus teléfonos del hotel no funcionan. Nunca pudimos comunicarnos con ellos desde la Ciudad de México.
Stayed 7 nights in Jul 2024