Spa services, concierge services and a 24-hour front desk are available at this smoke-free capsule hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a garden.
LA JOYA DE BACALAR offers 4 air-conditioned accommodations with free minibar items and espresso makers. This accommodation is furnished with king sofa beds. Pillowtop beds feature down duvets. 55-inch Smart televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at LA JOYA DE BACALAR, you're just a quick walk from Lake Bacalar. Features include free breakfast and free WiFi in public areas, plus concierge services.
Free full breakfast served daily
Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Services include a concierge and tour or ticket assistance
6 minutes on foot from Lake Bacalar and a 3-minute drive from Ecopark Bacalar
Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at LA JOYA DE BACALAR.
Guests are served a free full breakfast daily from 8:00 AM to 11:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 5 metres
Wheelchair-accessible van parking available
Food and drink
Free full breakfast available daily 8:00 AM to 11:30 AM
Family friendly
In-room sofa bed
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Guest services
Concierge services
Tour and ticket assistance
Outdoors
Beach towels
Dock
Garden
On a lake
On the beach
Outdoor entertainment area
Outdoor furniture
Terrace
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Front entrance ramp
No lift
Pool access ramp on site
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible van parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Hypo-allergenic bedding
King sofa bed
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with cable channels
Food and drink
Cleaning supplies
Espresso maker
Free bottled water
Free stocked minibar
Griddle
Meal delivery service
More
Air conditioning
Iron/ironing board on request
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at LA JOYA DE BACALAR
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MXN 500 per night.
Cots (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: MXN 500 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.