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Luna Azul Bacalar

2.0 star property

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Photo gallery for Luna Azul Bacalar

Outdoor pool
Superior Room | In-room safe, individually decorated, desk, free WiFi
Exterior
Interior
Superior Room | Bathroom | Shower, rainfall showerhead, designer toiletries, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Calle 18, Colonia 18 de Marzo, entre avenidas 21 y 19, Bacalar, QROO, 77934
  • Place, Fort of San Felipe
    ‪16 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪17 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, desk, free WiFi

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, free WiFi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, desk, free WiFi

Superior Room

  • Sleeps 3
  • 1 King Bed

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Exterior
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  • Air-conditioning
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  • 24/7 front desk
4.4 out of 5, Excellent, 153 reviews
The price is €63
includes taxes & fees
26 Feb - 27 Feb
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About this property

Luna Azul Bacalar

Hotel with free parking, near Lake Bacalar
Along with an outdoor pool, this hotel has a garden and a picnic area. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Luna Azul Bacalar offers 17 accommodations with a safe and designer toiletries. This individually decorated accommodation includes desks. 32-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Luna Azul Bacalar , you'll be within walking distance of Lake Bacalar. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Just a 3-minute drive from Laguna Bacalar Ecological Park and a few minutes from Lake Bacalar
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Luna Azul Bacalar , you'll find an outdoor pool, a garden, and a picnic area. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 2 buildings
  • 2 floors
  • Built in 2024
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night
  • Destination fee: MXN 50.91 per accommodation, per night.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Luna Azul Bacalar Hotel
Luna Azul Bacalar bacalar
Luna Azul Bacalar Hotel bacalar

Luna Azul Bacalar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Erika

Liked: Staff & service
Mini fridge and coffe maker
Stayed 5 nights in Aug 2025

10/10 Excellent

Siegrid isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen valor por tu dinero.

Personal muy amable y servicial. Muy cómodo y limpio con estacionamiento. Si volveria.
Stayed 1 night in May 2025

8/10 Good

Antoni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like the surrounding area where it is located. Not pleasant area to walk. A mechanic shop with old cars on the street. Trash, no green area at all. The fascility is nice but the neighborhood not.
Stayed 3 nights in Nov 2024

10/10 Excellent

norma, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy buena y los cuartos muy grandes y limpios lo único que me hubiera gustado que tuvieran cafetera en el cuarto para comensar el día en el balcón con un rico cafecito
Stayed 4 nights in Oct 2024

8/10 Good

Jose

Stayed 3 nights in Sep 2024

10/10 Excellent

Paulina

Stayed 2 nights in Jul 2024

8/10 Good

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Bacalar. Away from all the noise yet conveniently located and the staff is 👌
Stayed 1 night in Apr 2024

8/10 Good

Peta

Stayed 2 nights in Apr 2024

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a friendly staff. Very satisfied and well worth the price.
Stayed 1 night in Mar 2024

8/10 Good

Matti

Liked: Cleanliness, staff & service, amenities
Siisti ja tilava huone, josta käynti suoraan uima-altaalle, mukava henkilökunta
Stayed 1 night in Nov 2025

10/10 Excellent

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy agradable, Martha es muy agradable y profesional.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy cómoda y amplia, muy limpia, nos pareció muy bueno que tengan estacionamiento, el personal muy amables, atentos y muy al pendiente de los huéspedes además de que la decoración del hotel es muy bonita, sin duda volveremos!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Esta a 15 metros de la carretera principal y en taxi todo cerca , y baratos , 25 a 40 pesos la dejada, solo los rápidos de Bacalar a 30 minutos y 200 pesos
Stayed 4 nights in May 2025

8/10 Good

francisco j

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto es muy grande y comodo el precio es poco alto
Stayed 3 nights in May 2025

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Mar 2025

10/10 Excellent

Brayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia, pocos cuartos, no tuvimos ruido, buena atencion. No hay restaurante y no esta en el centro , pero estos quedan a 5 minutos en auto y 15 caminando.
Stayed 3 nights in Mar 2025

8/10 Good

Adriana

Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

10/10 Excellent

Vawne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
La atención muy buena. Costo bajo

8/10 Good

Ignacio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama no fue lo confortable que esperaba, tenía una para rota el box.
Stayed 5 nights in Dec 2024

6/10 Okay

Erika Tzetzangari

Travelled with group
Liked: Cleanliness, staff & service
El hotel es bonito, familiar. Habitaciones amplias pero no cuentan con un sistema de drenaje adecuado, huele mucho a drenaje, poca presión del agua. El lavabo un poco atascado, no bajaba bien el agua ni en el excusado o en el lavabo. Hubo una situación de ves bugs pero se solucionó de inmediato. El personal muy atento. Falta un frigobar y que te dejen más amenidades de limpieza.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hugo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024