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Papitos Bacalar Hotel and Marina

2.5 star property

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Photo gallery for Papitos Bacalar Hotel and Marina

Lunch and brunch served, garden views
Exterior
Garden
Dock
Dock

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Costero Bacalar Sur Esquina 16 Centro, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪3 min walk‬
  • Place, Fort of San Felipe
    ‪3 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Cabin, 1 Double Bed

Basic Cabin, 1 Double Bed | Free WiFi, bed sheets

Basic Cabin, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Cabin, 1 Queen Bed

Basic Cabin, 1 Queen Bed | Free WiFi, bed sheets

Basic Cabin, 1 Queen Bed

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin, 1 King Bed with Sofa bed

Free WiFi, bed sheets

Basic Cabin, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Basic Cabin, Multiple Beds, Garden View

Basic Cabin, Multiple Beds, Garden View | Free WiFi, bed sheets

Basic Cabin, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Papitos Bacalar Hotel and Marina

Hotel with free parking, near Lake Bacalar
A restaurant, a bar/lounge and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Papitos Bacalar Hotel and Marina offers 7 air-conditioned accommodations with complimentary bottles of water and free toiletries. 21-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Papitos Bacalar Hotel and Marina, you're just a quick walk from Municipal Spa of Bacalar. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy garden views while dining at Papitos
  • On-site recreation includes kayaking
  • Within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This Bacalar hotel is smoke free.

Papitos – Overlooking the garden, this restaurant serves brunch and lunch. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Papitos

Things to do

  • Boat tours
  • Kayaking

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 11:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • There is no hot water on site.

Property is also known as

Papitos Bacalar Marina Bacalar
Papitos Bacalar Hotel and Marina Hotel
Papitos Bacalar Hotel and Marina Bacalar
Papitos Bacalar Hotel and Marina Hotel Bacalar

Papitos Bacalar Hotel and Marina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 4 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

6.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Adrian

Travelled with partner
Liked: Staff & service
Great location on the lagoon, on site parking available, bathrooms could be updated.
Stayed 1 night in Mar 2025

6/10 Okay

Jose

Travelled with family
not good
Stayed 1 night in Feb 2025

2/10 Terrible

Alma

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was not in sleeping and resting conditions. I checked in on June 3rd and checked right out. I explained to the receptionist that there was a lizard in the room and the bed sheets were soiled, there seemed to be mice poop in the pillows. I showed it to the receptionist and she said, it was roof dust but the whole room looked disgusting and dirty. There were open cracks in the room floor where more insects or rodents could get in the room. The AC wasn’t working properly either and not acceptable for Bacalar’s hot humid weather. I open a refund claim with Expedia but my claim was denied. I never spent a night in that place and checked right out same day. Do not reserve this place, it will ruin your vacation.
Stayed 4 nights in Jun 2024

2/10 Terrible

Delia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as we walked in we notice AC was not working and at a 95 degree weather plus humidity, it was very uncomfortable being inside the room. Also the bed had bed bugs and sheets were dirty. In addition there were spiders and a lizard in the room. We were there for approx. 2hrs and decided to stay at another hotel. All of this was reported to the person in charged and to Expedia. Horrible experienced!
Stayed 4 nights in Jun 2024

8/10 Good

maria

Stayed 2 nights in Dec 2023

4/10 Poor

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

Lorie

Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, clean room, friendly staff, great food.
Stayed 1 night in Nov 2022

8/10 Good

Dora

Stayed 1 night in Jun 2022

8/10 Good

Ludrian

Liked: Staff & service

Good place to stay

Place is good and beautiful. Have in mind that these are cabins, some spaces are limited. Living space is good but the bathroom area is kinda small. View from the cabin area is awesome. Staff is super friendly.
Stayed 1 night in Apr 2022

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay at Papitos! Staff are friendly and the location is excellent
Stayed 2 nights in Apr 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Feb 2022

10/10 Excellent

Rubí

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buema ubicación y trato amable
Stayed 3 nights in Oct 2025

10/10 Excellent

VALERIA

Stayed 3 nights in Aug 2025

6/10 Okay

Pamela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Falta mantenimiento

Falto limpieza, había muchas termitas en el hotel y el baño olía a drenaje, de igual forma, la instalación estaba vieja y deteriorada, lo rescatable fue la ubicación, perfecta y muy cómoda
Stayed 2 nights in Aug 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicación frente a la laguna muy cerca d

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal
Stayed 3 nights in May 2025

8/10 Good

Argelia Ivonne

Liked: Cleanliness, staff & service
Estuvo bien en lineas generales, pero no me asignaron la habitación que pedí hasta mi tercera noche, por lo que perdí el extra que pagué por la misma
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Koselig sted og hyggelig i resepsjonen. Dog ikke så serviceinnstilt i restauranten som også var noe stengt i åpningstiden.
Stayed 1 night in Mar 2025

6/10 Okay

Javier

Liked: Staff & service
Los baños de la habitación sumamente incómodo porque está súper pequeño de ancho tiene como 89 centímetros y de largo como 139 centímetros de tal forma que bañarte o hacer sus necesidades es incómodo ya que tienes que estar con la puerta abierta porque no cabes si la cierras
Stayed 3 nights in Feb 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness
Stayed 5 nights in Apr 2024

8/10 Good

jorge

Travelled with partner
Liked: Cleanliness, staff & service
Me pareció algo caro para el espacio e instalaciones que tienen sin embargo la ubicación fue excelente
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Engracia Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Sep 2023