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Crown Legacy Hotel

3.0 star property

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Photo gallery for Crown Legacy Hotel

Exterior
Gym
In-room safe, free WiFi, bed sheets
Lobby sitting area
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Corner Montinola Street, Kisad Road, Baguio, 2600
  • Place, Burnham Park
    ‪1 min walk‬
  • Place, SM City Baguio
    ‪11 min walk‬
  • Place, Session Road
    ‪13 min walk‬
  • Airport, Baguio (BAG-Loakan)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, free WiFi, bed sheets

Superior Room

  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

In-room safe, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 6
  • 4 Single Beds OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite

In-room safe, free WiFi, bed sheets

Superior Suite

  • Sleeps 6
  • 4 Single Beds OR 2 Queen Beds
  • Free Wi-Fi

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About this property

Crown Legacy Hotel

This smoke-free hotel features 2 restaurants, a nightclub and a fitness centre. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crown Legacy Hotel offers 153 accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Crown Legacy Hotel, you're just a quick walk from Burnham Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine while dining at Bonjour Restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Burnham Park and 14 minutes on foot from SM City Baguio
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A nightclub, a fitness centre, and spa services are also featured at Crown Legacy Hotel. Self parking and valet parking are free.

This 3-star Baguio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Bonjour Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Cafe Royal – This restaurant specialises in local and international cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bonjour Restaurant
  • Cafe Royal

Things to do

  • Gym
  • Nightclub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Early check-in subject to availability
Early check-in fee: PHP 150
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 29 October and 31 December.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: PHP 150 (subject to availability)
  • Late check-out fee: PHP 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crown Legacy Hotel Baguio
Crown Legacy Hotel
Crown Legacy Baguio
Crown Legacy
Crown Legacy Hotel Hotel
Crown Legacy Hotel Baguio
Crown Legacy Hotel Hotel Baguio

Crown Legacy Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 51 reviews
Rating 8 - Good. 17 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 10 out of 51 reviews
Rating 2 - Terrible. 6 out of 51 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Kona

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathtub at room 401 is a safety hazard. it’s hard to get in and out of the tub and water spill through the tub edges. No flash guards!
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Few breakfast selection. Some of the food are not that hot anymore. 2. We checked in late, but still, the room wasn't ready and we had to wait for almost an hour before we can check in. But overall, it was okay.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very near to everything
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible service

It was a beautiful hotel, yet the service was dreadful. It was Christmas eve when we booked a room and we haven't eaten anything yet. Luckily they had their own on demand food service. Ordered food at 6pm, it's 9pm and still no food served to the room. Left us searching restaurants in the middle of the night outside the hotel. And given that it was Christmas eve, most chains and restaurants were closing early. Also they said they had fiber internet, we can't even connect to the goddamn internet. We had to call the concierge multiple times which always replied "we'll reset it and then connect after a couple minutes". Guess what, still can't connect. And the morning breakfast? They had a buffet, sure. But they lacked variety and the food was bad, sunny side-ups were drenched in oil, no deserts, etc. Really wouldn't recommend staying here, you'll be better off booking a transient.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
we don't have problem about staff, they are so helpful and polite．What I concern about is the water,
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Poor services staff.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again to Crown Legacy Hotel

Bad service and housekeeping. The hotel looks good outside. The rooms are big and the bed are comfortable. But the bathroom is not so clean and was not cleaned on our second day stay. No new towels and toiletries, too. But they replaced us with a new roll of tissue and the trash was brought down. The coffee and the bottles of water were also not replenished. The service also in Bonjour Restaurant was terrible. We asked them first if we can be reserved for dinner and they said yes. But dinnertime come, no one from the several waiters wanted to approach us to tell us that they are closing or to get our orders. We were given a soup without spoon and fork. I will not recommend this hotel to any of my friends.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well located property in Baguio City center. The only minus point is that there is no shower mat in any of the four rooms that I reserved. My 91 year old mother almost slipped while taking a shower. I suggest that they should look into this safety aspect to prevent potential accident/ injury to customers. Overall, the hotel is highly recommended.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are very friendly and very very helpful always ready to serve with genuine smiles. After a long hour drive we look forward to relax but soon as we arrived, the lobby was chaotic. The hotel is old, mattress every hallway floor. Poor breakfast, restaurant staff was lazy to clean up buffet area.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs Convenient and easy access to everything
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

moko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
プール目当てで滞在したが、プールに水が入ってなかった。朝食がバイキングで、残ってなかった。スタッフはやる気がなく、二度と泊まることはない
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down, cracks in the walls and ceilings, water leak stains on the ceilings, wallcoverings peeling off the walls, loose floor tiles, broken shower doors, only one electric outlet in the room. Minimal amenities, no minibar as advertised. This property does not deserve three star rating!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Liked the staff. They’re quite friendly. What i dont like is physical arragement of furniture in Lobby. The rooms are dark because of full curtains ceiling to floor
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

shay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower is not working properly and the bathroom is not that clean.. the cignal tv is not clear we have to call twice the staff to fixed it, the bed is not that clean.. for sure i will not recommend this hotel! the staff in the breakfast buffet area is not accommodating!!they just chating around!
Stayed 1 night in Jun 2019
Verified

8/10 Good

BPGuillermoJr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location with 24 hours Staff help when needed.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Our experiences was great. The staffs are very friendly. I want to come back and book again in our next vacation.
Stayed 1 night in Apr 2019
Verified

8/10 Good

febby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, very accommodating staffs.
Stayed 1 night in Apr 2019
Verified

8/10 Good

misato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
思ってた程よかったです。 ルームサービスも満足でした
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Con

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment

Just adequate. No more no less. Will I go back again - most likely not. Breakfast ok. Room wifi was ok - performance wasn't the best.The day before I was planning to checkout, the toilet had blocked up. I informed the front desk at 6:30 am and when I got back at 10pm nothing had been done.
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
This is an awful hotel and it should be 1star I don’t understand why it got a 3 stars. Non of the staff even offers to help you carry your luggage and greats you.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
The food at their cafe is cheaper compared to other hotel my daughters like their smoothies also super cheap. Spacious room huge for a superior, I love the space like a playground for my daughter But every time we go bag to are room it can’t be opened by the key card and every time we ordered we have to say our room number or else it will be delivered to another room It only appeared on their system 1room booking instead of 2 so I have to call expedia to solve the isaue
Stayed 2 nights in Mar 2019
Verified

8/10 Good

MAGDALENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Jendelmonte

It is accessible to all tourist spot..
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Property is ok. But when we got there in the room..no towels,no hangers,sink is clogged,water accumulates in the shower floor,there's no extra plugs for electronics...no air conditioning.ordered hangers..never came.our room didn't get service for the whole time we were there.
Stayed 3 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place has no AC and towels are old. Very disappointed.
Stayed 2 nights in Feb 2019