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Burnett Arms Hotel

3.0 star property

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Photo gallery for Burnett Arms Hotel

Terrace/patio
Room amenity
Serves lunch, dinner and brunch
Free WiFi, bed sheets
Hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
25 High Street, Banchory, Scotland, AB31 5TD
  • Place, Banchory Museum
    ‪2 min walk‬
  • Place, Platform 22
    ‪10 min walk‬
  • Place, Falls of Feugh
    ‪13 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Free WiFi, bed sheets

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Queen Bed

Free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Free WiFi, bed sheets

Deluxe Double Room, 1 King Bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

Free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Executive Level

Basic Double Room, 1 Bedroom, Non Smoking, Executive Level | Free WiFi, bed sheets

Basic Double Room, 1 Bedroom, Non Smoking, Executive Level

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

Burnett Arms Hotel

Hotel in Banchory with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Burnett Arms Hotel offers 18 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Burnett Arms Hotel. During your stay, you're just a quick walk from Banchory Museum. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Coach House Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a meeting room, laundry facilities and a terrace
  • Steps from Banchory Museum and 10 minutes on foot from Platform 22
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, an arcade/games room, and ski storage are also featured at Burnett Arms Hotel. Self parking is free.

This 3-star Banchory hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9 AM to 9:30 AM.
Coach House Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Lounge Bar – This bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9 AM to 9:30 AM for a fee: GBP 8 to 12 for adults and GBP 5 to 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coach House Restaurant
  • Lounge Bar

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Ski storage

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 8.00 to 12.00 for adults and GBP 5.00 to 8.00 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
The front desk at this property is open daily from 7:30 AM - 10:30 AM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Banchory Best Western
Best Western Banchory
BEST WESTERN Burnett Arms Hotel Banchory, Scotland
Burnett Arms Hotel Banchory
Burnett Arms Hotel
Burnett Arms Banchory
Burnett Arms
Burnett Arms Hotel Banchory, Scotland
OYO Burnett Arms Hotel
Burnett Arms Hotel Hotel
OYO The Burnett Arms Hotel
Burnett Arms Hotel Banchory
Burnett Arms Hotel Hotel Banchory

Burnett Arms Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 227 reviews
Rating 8 - Good. 101 out of 227 reviews
Rating 6 - Okay. 23 out of 227 reviews
Rating 4 - Poor. 16 out of 227 reviews
Rating 2 - Terrible. 22 out of 227 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maria Soledad

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room we had was not a double room, it was more like a single room with a double bed, the room was so small we could hardly move inside. The whole place in my view was pretty grotty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was spacious and clean. Breakfast was delicious and cooked to order. Would stay again.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking scam avoid

Do not stay at this hotel. They will scam you for parking fines even if you try and register your vehicle.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rezan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was really deit
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Stayed 2 nights in Jun 2025

2/10 Terrible

Gordon

Would not go back

Arrived and waited a long time for reception - attitude was less than friendly - very abrupt. Hallways to room smelled musty. Room was like an oven and windows didn’t open. It did have fan but very noisy and unable to sleep with it on. Decor very tired and skirting boards dirty. Asked if possible for earlier breakfast, abruptly dismissed
Stayed 1 night in Jun 2025

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The inn is in a quaint little village. Lovely shop. Walking trails were great.
Stayed 1 night in Jun 2025

6/10 Okay

Rick

Disliked: Property conditions & facilities, room comfort

Tired Old Hotel

This is an old tired hotel. Although the staff was pleasant to deal with, the hotel did not meet our expectations. The "chef" was out sick during our entire stay (3 days) so we could not eat at the hotel, or get breakfast there. Not that big of a deal since there are other options close by, but still disappointing. We were in a room where the shower drain was clogged, and seeing how short staffed they were, we just unclogged the shower drain ourselves (yes I had tools with me on holiday). Since we have stayed at this hotel in the past and enjoyed it, we figured we'd give it another go. But frankly I would suggest you look for other accommodation if you are staying in Banchory.
Stayed 2 nights in Jun 2025

2/10 Terrible

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival I was told to enter my registration on the tablet at the desk, which I did, now two weeks later I have a parking fine for £100 😡
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location, check iin was quick and easy , rooms were clean and tidy
Stayed 2 nights in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Good enough to put on early breakfast for Kiltwalk people
Stayed 1 night in May 2025

10/10 Excellent

TREVOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a chance.

After booking and paying found some scary reviews but we didn’t experience any of them. B/fast value £12 each, couldn’t finish mine, good coffee. Bar service good, busy outside seating area. Some noise o/n but to be expected as we were overlooking the High street. Could do with a little attention to detail in room, paper peeling from ceiling, curtains off track in few places. Parking off street available when checking in
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Apr 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Apr 2025

10/10 Excellent

Florencia, Redmond

Stayed 1 night in Apr 2025

8/10 Good

Carlo

Stayed 1 night in Mar 2025

4/10 Poor

Clive

Liked: Staff & service
Disliked: Amenities
noisy residents in corridor outside room. thin walls
Stayed 1 night in Feb 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great. Staff lovely. I would go back.
Stayed 1 night in Feb 2025

10/10 Excellent

Rodrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place to stay and eat

People are really Great. We ate at the pub inside the hotel and food was good and service was quick. Rooms were warm and big. Full size tub was cool
Stayed 1 night in Jan 2025

4/10 Poor

diamondjackieallan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Work trip with an overnight stay. Hotel was clean and staff pleasant.
Stayed 1 night in Oct 2024

8/10 Good

Sandra Lee, Rio Rico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Banchory and the hotel was perfectly located for walking the town. Lots of independent shops and food choices. Only one night there but would stay there again.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024