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The Dorothy Motel

3.0 star property

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Photo gallery for The Dorothy Motel

Rooftop pool
Courtyard
Interior
Courtyard
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Marmont Cres, 250, Banff, AB, T1L 1B3
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Bed Room

Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior King Bed Room

  • Sleeps 2

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(143 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Dorothy Motel

Along with express check-out, this smoke-free hotel has a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
The Dorothy Motel offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Dorothy Motel's great location. During your stay, you're just a quick walk from Victoria Glacier. You'll find features such as free WiFi in public areas and free self-parking, plus outdoor pool access. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a terrace and a vending machine
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Dorothy Motel offers its guests a terrace, a vending machine, and express check-out. WiFi is free in public spaces. Self parking is free. You'll have access to the outdoor pool at a partner property.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle repair station
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Canoe and Suites, #2000 - 600 Banff Ave]
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Canoe and Suites, #2000 - 600 Banff Ave
Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bumpers Inn LTD
Bumpers Inn LTD Banff
Bumpers LTD Banff
Bumpers Inn Banff
Bumpers Inn
Bumpers Banff
Bumpers Hotel Banff
Bumpers Motel Banff
Bumpers Inn
The Dorothy Motel Hotel
The Dorothy Motel Banff
The Dorothy Motel Hotel Banff

The Dorothy Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Carmel

Disliked: Amenities
Miss-leading online representation.
Stayed 1 night in Nov 2025

8/10 Good

Nikoleta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but cold! The heating was turned off when we arrived so it was 10 degrees inside. We decided to go to the hot tub across the street at the Canoe while we waited for it to heat back up. Overall a pleasant stay and nice that you can use the amenities at the Canoe. Would come back
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Elyse

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, looked newly renovated, and great coffee
Stayed 2 nights in Nov 2025

10/10 Excellent

Laleine

Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was fine, the only issue was when you book the Dorothy you have to check in at a different hotel nearby. I booked on line while we were on the highway and only glanced at the confirmation email which clearly explained the process. One of the reasons I choose this property is that 75 reviewers raved about the staff. Well, I hate to break it to them but there aren’t any. The front desk at the Canoe Hotel where I had to go to check in were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Nichol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave the breakfast a mid review because we didn’t actually have that included. However, at the affiliated hotel across the street we were able to request coffee tea and hot chocolate fresh from the desk and bring it back to our motel room any time we wanted. Rooms were cute and clean. Housekeeping came and packed every day if we needed a clean. Hot tub and sauna were wonderful. Located at one end of Banff so it’s not close to any real noise. Hotel supplied bus tickets into central area of Banff if we didn’t want to walk or drive. For a motel, it felt like a hotel. It was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jixiong

Stayed 2 nights in Nov 2025

10/10 Excellent

Svetlana

Great room, convenient location, beautiful hot pools across the street
Stayed 2 nights in Nov 2025

10/10 Excellent

Jemimah

Liked: Cleanliness, amenities, property conditions & facilities
Room is always clean, love the new coffee/ tea options!
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Stayed 1 night in Nov 2025

10/10 Excellent

Windilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a very great stay there! And the staffs are so good. You get more than you pay for it.
Stayed 2 nights in Nov 2025

8/10 Good

Greg

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dorothy is an absolute gem in Banff. I will absolutely stay again. * If management or ownership reads this, please consider putting soft-touch sliders on the chairs in the rooms. The noise of sliding chairs on the bare floor from the 2nd floor to the 1st floor is awful and amplified. Maybe even a table top sign in each room that suggests sliding chairs quietly to ensure comfort of guest below? (If the chairs weren’t an issue, I would have given 5-stars)
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, updated room. Good heat/AC.
Stayed 2 nights in Nov 2025

6/10 Okay

Karen

Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly, Spruce Grove

Stayed 1 night in Nov 2025

10/10 Excellent

Darci, Didsbury

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the decor, coffee amenities and access to the Canoe. Will be back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jolanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no breakfast
Stayed 5 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet location, unique updates, special favors upon arrival, great hottubs and sauna over at the Otter to use. Loved it!
Stayed 1 night in Nov 2025

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice room with great amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The large room was very clean and quiet. The staff across the street were very cordial and courteous. They also gave us the best coffee and real cream...that's right, not creamers!! The washroom and shower were large and had great soap and shampoo. The only negative was the loudness of the heating system.
Stayed 1 night in Oct 2025

10/10 Excellent

Harshdeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was incredible the rooms were spacious and clean and coffee was so good, the best features are the pools in caneo hotel that you can access and a lot of parking.You get a roam transit pass for going around in the town with your stay which is a great addition to overall experience
Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was excellentt
Stayed 1 night in Nov 2025

6/10 Okay

Jeremiah

Liked: Staff & service, property conditions & facilities
Bathroom had a fair amount of neglect in the overall cleanliness. Built up dust, stains, obvious nastiness in the grout, corners, baseboards. Comfy enough and nice enough design but the cleanliness was dissappinting considering it was a $200 a night room.
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025