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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Laundry room
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Miscellaneous

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1598 Mall Drive, Benton Harbor, MI, 49022
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Place, Lake Michigan College
    ‪7 min drive‬
  • Place, Silver Beach
    ‪9 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Hotel in Benton Harbor with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and camper van/bus/lorry parking.
Quality Inn & Suites offers 49 accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Silver Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, laundry facilities and TV in a common area
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Lake Michigan and 11 minutes from Silver Beach
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Quality Inn & Suites also features a 24-hour fitness centre, laundry facilities, and a television in common area. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 110 out of 607 reviews
Rating 8 - Good. 231 out of 607 reviews
Rating 6 - Okay. 128 out of 607 reviews
Rating 4 - Poor. 65 out of 607 reviews
Rating 2 - Terrible. 73 out of 607 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel was un organized. Switched our room with no notice even at check in Diddnt tell us just sent us on our way. When asked for extra linens for the now pull out couch we had they Diddnt have any or pillows. Breakfast was skimpy.
Stayed 2 nights in Aug 2025

6/10 Okay

Kathy

Business traveller
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place need too be closed down
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer, Durand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!
Stayed 1 night in Jul 2025

8/10 Good

Carrie

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Darnell

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

High risk. No smoke detectors!

No smoke detectors in rooms. Illegal.
Stayed 1 night in Jul 2025

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had ants in our room and the smoke detector was missing with wires hanging down where it was supposed to go…still waiting to hear from Expedia about getting a refund??
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
No much on breakfast bar compared to other hotels breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Stayed 1 night in Jul 2025

8/10 Good

Gemeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My one night stay at the hotel purpose was served.
Stayed 1 night in Jul 2025

4/10 Poor

Brooklyn

Travelled with family and small children
Liked: Staff & service
The staff was amazing the rooms were clean the floors in the rooms need shampooed. The area is not in the safest area we left a few hrs after checking in Benton Harbor MI area isn’t as safe and as nice as it was three years ago.
Stayed 1 night in Jul 2025

6/10 Okay

Frank

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 1 night in Jul 2025

4/10 Poor

GEORGIANN

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Peter

It was VERY clean and close to restaurants and the interstate.
Stayed 1 night in Jul 2025

6/10 Okay

JANICE E.

Disliked: Cleanliness, property conditions & facilities
You get what you paid for. Low quality
Stayed 2 nights in Jul 2025

2/10 Terrible

Jacquolyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very nice, however this is not a clean hotel; mold on air conditioner unit and under bath tub mat- in plain view, Smokey smelling room and tv didn’t work (requested them to look at it, gave us $20 cash for inconvenience of that). Fiance said I’m not allowed to book hotels any more. 😂
Stayed 2 nights in Jul 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was clean, stairway to second floor needed a good cleaning.
Stayed 1 night in Jul 2025

2/10 Terrible

Jacinta

Stayed 1 night in Jun 2025

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Jeremy

Disliked: Amenities, property conditions & facilities
Quality of the quality Inn is not very good. The hotel lobby had a smell to it, and there was a dirty towel under the ice machine. the neighbors stated their room smelled like pee and ours did it, but it still had a terrible smell to it. Pictures didn’t do it justice as to how bad it was.
Stayed 1 night in Jul 2025

4/10 Poor

Dawn

Disliked: Cleanliness, amenities, property conditions & facilities
A smell of cigarettes, dirty carpet, no elevator needs a good cleaning staff was excellent
Stayed 1 night in Jun 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
Nothing of any note value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025