6/10 Okay
Carmen
Travelled with family
1 Jun 2025
Liked: Room comfort
Disliked: Staff & service
It’s ok if you n
It’s ok, it has air conditioning, clean sheets and clean towels. The room is big. You can’t get extra of nothing without giving a huge explanation. It does have WiFi but it’s a little slow. You have option to have breakfast brought to your room or go to the restaurant. Breakfast quality good but put in plastic everything. Very basic quality of furniture. It had big beds which I loved and beds comfortable. Not enough pillows or towels. The bathrooms smell like wet feet might be the smelly rugs, the water draining in shower slow- I wish the bathrooms have countertops to put your things. I did love that you have the option for hot water. I will say I was shock in the service, we were told over the phone we could check in early but when I arrived they said we had to go and sit for 3 hours, we had to call again several times, I couldn’t understand why they couldn’t give us an empty room as most of the rooms were empty, the ladies came across very rude and were not friendly, I won’t stay there again. Additionally, the rooms look half updated but with cheaply material and you can see the gaps in the door from the light. Entrance to the hotel with traffic is difficult but very close to the Central Park
Carmen
Stayed 1 night in May 2025
