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Urban Style Biarritz Hôtel du Relais

3.0 star property

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Photo gallery for Urban Style Biarritz Hôtel du Relais

Junior Double Room | Individually decorated, individually furnished, desk, laptop workspace
Front of property
Comfort Double Room | Individually decorated, individually furnished, desk, laptop workspace
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
44 Avenue de la Marne, Biarritz, Pyrenees-Atlantiques, 64200
  • Le Gare du Midi
    ‪12 min walk‬
  • Biarritz Lighthouse
    ‪16 min walk‬
  • Cote des Basques
    ‪3 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪3 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Individually decorated, individually furnished, desk, laptop workspace

Classic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Individually decorated, individually furnished, desk, laptop workspace

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Urban Style Biarritz Hôtel du Relais

Hotel in Biarritz
Self parking, free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free hotel.
Urban Style Biarritz Hôtel du Relais offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. 22-inch LED televisions come with digital channels. Bathrooms include baths or showers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include portable fans and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Urban Style Biarritz Hôtel du Relais, you're just a quick walk from Paroisse Notre Dame du Rocher - Eglise Saint-Charles. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Just a 4-minute walk from Paroisse Notre Dame du Rocher - Eglise Saint-Charles and 11 minutes on foot from Biarritz City Hall
Urban Style Biarritz Hôtel du Relais offers its guests multilingual staff. WiFi is free in public spaces. Parking is available for a fee.

This 3-star Biarritz hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 14 per night)
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 12 to 16 for adults and EUR 12 to 16 for children

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 11:00 AM) and Monday - Saturday (4:00 PM - 8:30 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 to 16 for adults and EUR 12 to 16 for children
  • Self-parking fee: EUR 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Sunday: 7:30 AM - 11:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Txutxu-Mutxu
Hôtel Txutxu-Mutxu Biarritz
Txutxu-Mutxu
Txutxu-Mutxu Biarritz
Hôtel Txutxu Mutxu
Hôtel Txutxu Mutxu
Urban Style Biarritz Du Relais
Urban Style Biarritz Hôtel du Relais Hotel
Urban Style Biarritz Hôtel du Relais Biarritz
Urban Style Biarritz Hôtel du Relais Hotel Biarritz

Urban Style Biarritz Hôtel du Relais Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 72 reviews
Rating 8 - Good. 32 out of 72 reviews
Rating 6 - Okay. 7 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’inconvénient est la poubelle insuffisante pour nos déchets.
Stayed 2 nights in May 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Warmth of welcome and friendliness of owners and staff. Place to stay next time
Stayed 2 nights in Mar 2025

8/10 Good

Romel

Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice little hotel.

A very nice little hotel which was handy to everything but in a very quiet area only 10 mins from the airport and walkable to the beaches and shops. There is a nearby small shop, coffee shop and it’s close to an area with restaurants etc. the hotel does not have an outside space. Breakfast is additional and we did not avail of it as we preferred to go out for a later brunch. The staff were friendly, helpful and efficient.
Stayed 5 nights in May 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, nice staff and nearby the town centre

Very nice stay, cosy bedroom and 10 minutes walking to the town centre. The guy who was in charge was very nice to us, and helping us with all our questions and needs. 10 out of 10
Stayed 2 nights in Aug 2023

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a gem!

Best hotel owner ever! Jean Yves went out of his way to make our stay perfect!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very clean, practical hotel. The staff was also very accomodating.
Stayed 2 nights in Jul 2018

10/10 Excellent

dannyhiker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff key to great hoo

The hotel is well situated, comfortable with s great breakfast. But it's staff that shines. Jeans-yves helped me find the right bus stop, recommended a good restaurant and told me the highlights of the city
Stayed 1 night in May 2017

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien placé Excellent accueil avec une mention particulière pour le matin ou le petit déjeuner est servi avec discrétion et bienveillance. Bravo.
Stayed 3 nights in Jun 2025

2/10 Terrible

georgio

Liked: Cleanliness
Disliked: Staff & service, room comfort
Accueil très désagréable ! nous sommes
Stayed 1 night in May 2025

8/10 Good

Carlos

Stayed 1 night in May 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top !

Tres Bon accueil et jolie chambre je suis très satisfaite de mon séjour. Petit bémol l’insonorisation de la chambre (côté rue pour ma part).
Stayed 3 nights in Apr 2025

8/10 Good

Thilo

Liked: Cleanliness, staff & service, property conditions & facilities

Ohne Pkw gute Wahl

Schönes kleines zentral gelegenes Stadthotel, eingeschränkte Rezeptionszeiten, keine Parkplätze verfügbar. Zimmer sauber, sehr ruhig, die Matratze leider sehr weich. Freundliches Ambiente, kleines Frühstück, das ist aber gut.
Stayed 2 nights in Apr 2025

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Rien de particulier
Stayed 6 nights in Apr 2025

4/10 Poor

Marie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

Très décevant pour le prix

Hôtel bien refait, la décoration générale est agréable. L’emplacement est pas mal. Dans la chambre, forte odeur d’humidité et d’égout. La literie très désagréable et bruit de Clim à l’extérieur. Hôtel assez bruyant. Petite surprise avec un saut de poubelle devant notre chambre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil au top et très agréable excellent week-end près de la plage restaurant à pied 👍
Stayed 1 night in Feb 2025

8/10 Good

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Feb 2025

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

3nuits dans cet hôtel Tout était super Aucun problème de propreté tout était nickel mon seul bémol le matelas trop mou à notre goût Le personnel très à l écoute et sympa Je le conseille !!
Stayed 3 nights in Oct 2024

10/10 Excellent

Blandine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très sympathique dans ce petit hôtel confortable, joli et bien situé.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleines, gemütliches Hotel. Sehr nahe am Zentrum gelegen! Nur 10min zu Fuss vom Strand entfernt
Stayed 5 nights in Aug 2024

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable

Nous avons été très bien accueillis, avec gentillesse et bienveillance. La personne est bien entretenu, propre et disponible. Nous avons bien été bien conseillés pour les sorties, restaurants et visites à ne pas manquer. L'hôtel est très propre. Tout est bien étudié pour optimiser la chambre et etre le plus agréable. Toutes nos demandes ont été honorés avec gentillesse.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Un bon hôtel pour 1/2 jours mais...

Hôtel rénové (de bon goût !) situé à proximité du centre ville (7-10min à pied) et des grandes lignes de bus. Le service est professionnel mais peu disponible (16h00/20h00), en dehors de ces horaires, l'hôtel est accessible avec un code d'accès et le personnel par téléphone... Les chambres sont propres et bien agencées. Deux points sur mon expérience : l'isolation au bruit (j'étais côté rue et ça circule beaucoup) et le matelas est très mou.... Vraiment dommage !
Stayed 2 nights in May 2024