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Auberge Ostape

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Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Daily buffet breakfast for a fee
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Domaine de Chahatoenia, Bidarray, 64780
  • Place, Le Pas de Roland
    ‪11 min drive‬
  • Place, Edmond Rostand Museum-Residence
    ‪20 min drive‬
  • Place, St-Jean-Pied-de-Port Citadel
    ‪24 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪44 min drive‬

Room options

View all photos for Room

Premium bedding, minibar, in-room safe, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, minibar, in-room safe, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, minibar, in-room safe, individually decorated

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Duplex Panoramic view

Duplex Panoramic view | Premium bedding, minibar, in-room safe, individually decorated

Duplex Panoramic view

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite

  • Mountain view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex Park view

Duplex Park view | Premium bedding, minibar, in-room safe, individually decorated

Duplex Park view

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Auberge Ostape

This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool and a business centre.
Auberge Ostape offers 22 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Bidarray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Auberge Ostape, you'll be close to Le Pas de Roland. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine at Lore Ttipia, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • 4.8 miles (7.7 km) from Le Pas de Roland and 9.7 miles (15.7 km) from Edmond Rostand Museum-Residence
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Auberge Ostape offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. A children's pool, a seasonal outdoor pool, and a library are also featured at the luxury Auberge Ostape. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Bidarray hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Lore Ttipia – Overlooking the pool and garden, this fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 28 per person
  • A restaurant

Restaurants on site

  • Lore Ttipia

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.00 per person
  • Airport shuttle fee: EUR 75 per person (one-way)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Auberge Ostape offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Auberge Ostape Hotel Bidarray
Ostapé Bidarray
Ostapé Hotel
Ostape Hotel Bidarray
Ostapé Hotel Bidarray
Auberge Ostape Hotel
Auberge Ostape Bidarray
Auberge Ostape Hotel
Auberge Ostape Bidarray
Auberge Ostape Hotel Bidarray

Auberge Ostape Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property in the countryside. Loved the pool overlooking the mountains. Dinner was incredible… breakfast was fantastic… the suite was very comfortable.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Gaute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basque trasure

Wow, what a gem of a place in the Basque mountains! We expected this place to be good based on ratings and reviews, but it far exceeded our expectations. Food, wine, service, views and general accomodation — this was all amazing. Highly recommended!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Pure Notions" as we say in Ireland

Our stay here was an experience. Unlike any other "hotel". Located spectacularly in the foothills of the pyrenees, accommodation consisted of little chalets scattered around a large area. Guests travel between the various facilities in golf carts. The restaurant was spectacular (view & food) but expensive. Breakfast was very good, also beautifully located
Stayed 1 night in Aug 2024
Verified

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le séjour s’est très bien passé. Nous avons eu un problème dans notre chambre originale et une solution a été trouvée très rapidement par toute l’équipe.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities
Moment hors du temps où tout fonctionne pour déconnecter. Équipe géniale, chambre superbe. Le restaurant, la piscine…tout était bien. Un week-end en amoureux comme on les aime.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Jean

Liked: Staff & service
Disliked: Property conditions & facilities
Chambre et installations auraient besoin de travaux et de rénovations. Personnel aimable et serviable. Choix restreint pour le petit déjeuner
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Amenities
Très bien Nous avons passé un excellent week-end au milieu des brebis et de la nature.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

SAMUEL

Liked: Cleanliness, property conditions & facilities, room comfort

Personnel au top, Direction anti-commerciale

J’ai payé sur Hotels.com, une chambre pour trois personnes. L’hôtel m’a réclamé 80 € de plus pour la troisième personne précisant que si je n’étais pas d’accord, nous devions dormir à trois dans un seul lit. Malgré un personnel au petits soins et très professionnel, la politique commerciale de la direction et juste scandaleuse…
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit coin de paradis...

Petit coin de paradis ou tout était parfait !
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Inchecken, zeer vriendelijke en behulpzame ontvangst.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres belle expérience
Stayed 1 night in Oct 2023
Verified

8/10 Good

Toshi

Liked: Cleanliness, staff & service, amenities
日本人では不便な場所にあるので、ホテルからの送迎が欲しい。
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A spectacular hotel!

From the moment we entered Auberge Ostape, we were treated with the utmost in hospitality. The staff were welcoming and so helpful, the rooms were spacious and beautifully appointed, the restaurant's food was spectacular and the views everywhere were beyond beautiful. The hotel is out in middle of nowhere and offers the most in tranquility. We were only there for a one night stay but it was enough to recharge our batteries and make us feel as if we'd been on an amazing retreat. We can't recommend this hotel highly enough.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top !

Etape parfaite, où l'accueil et le service ont été au top du début à la fin. Le personnel est très attentif à notre bien-être et le site est grandiose ! Je recommande sans réserve.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel en pleine nature très calme et reposant

Bon accueil par le personnel malgré une météo mauvaise bonne explication du fonctionnement de la voiturette
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme et bien être assurés !

Deuxième séjour à Ostapé et toujours un immense plaisir de couper du monde dans ce petit coin de paradis. Les chambres sont calmes et incitent à la détente, le site est tout simplement splendide car naturellement beau. L'équipe est adorable et la visite nouvelle de la collection privée est à voir pour tous les Porschistes ! Petits bémols pour cette deuxième : cafouillage à l'accueil (l'interphone ne fonctionnait pas), la chambre était moins bien que l'année dernière (sur 2 niveaux desquels nous avons moins profités et la vue était moins belle, tout ceci pour le même prix), pas de service à la piscine donc impossibilité de prendre une boisson fraiche et service très long au restaurant (toujours pas d'entrée une heure après). Nous avons une fois de plus énormément apprécié et nous y retournerons avec plaisir!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルエリア内はセルフカートで移動するくらい広々。山々に囲まれた立地なので自然と深呼吸したくなるホテルでした。
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade romantique

Bon accueil avec beaucoup de gentillesse. les déplacements par voiturettes électriques au sein de l'établissement sont aisées et contribuent amplement à faire de ce lieu un havre de paix et de silence. Les suites sont très belles et confortables. le restaurant est excellent et les prix y sont corrects.
Verified

8/10 Good

Not Provided

Liked: Staff & service, property conditions & facilities, room comfort

Un écrin de verdure dans le pays basque

C'est un hôtel vraiment à part qui nous a procuré une expérience unique dans le Pays basque. L'hôtel est situé dans un écrin de verdure au coeur du Pays basque. Le calme règne, aucune voiture ne circule sur le domaine à part les voiturettes de golf électrique. Nous avons deux réserves : - sur la propreté de la suite : les w.c. n'étaient pas propres le fond n'était pas nétoigné. Il y avait des traces des personnes précédentes au fond des w.c.. La poussière n'avait pas été faite dans les sanitaires w.c. et la salle de bain. - sur le restaurant : il y avait un gros défaut lors du service, aucun des plats ne nous a été présenté. C'est un peu frustrant, car les plats étaient excellents.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peace and quiet

This place is absolutely stunning. Located in the hills, it will provide you with stunning views, fresh air, and the piece and quiet that you need. The foods is exquisite and of Michelin star standard - make sure you try the souffle desert. The service is excellent, always there to help - these people really know what they are doing!
Verified

8/10 Good

werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isolation in beauty

We stayed two nights in a suite with wood burning fireplace which we happily used because of cold weather. Amazing silent place in the hills of Biskaia, not easy to reach. Don't try with a big car, and certainly not over the 'Pas de Roland' when coming from the Nord and be instructed to do so by the GPS. Very good restaurant with limited choice, not suitable when staying a week. Avoid the restaurant when a big group is in as staff tends to forget then you are there too.
Verified

10/10 Excellent

young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a beautiful place!

This is one of the most beautiful hotels and places in the world. A beautiful surrounding, accommodation and good food. What can you ask more?
Verified

10/10 Excellent

marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ostape

Ce n'est pas un hotel mais un ensemble de petites villa dans la campagne Petites golfettes pour se rendre à notre chambre pour respecter l'environnement Magnifique suite, grande salle de bain avec grande baignoire Restaurant gastronomique très bon Très bon accueil Dommage ne servent pas les petits dejeuners en chambre Seul petit hic, j'avais réservé un massage 1mois à l'avance mais la masseuse n'est pas venue mais petit dejeuner offers
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres beau sejour

Belle situation, service haut de gamme. Peu de defauts: * dessert gele au centre * vieux papiers non debarasses dans la chambre en arrivant
Verified

10/10 Excellent

Pierre yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

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