avid Hotels Billings West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for avid Hotels Billings West by IHG

Exterior
Free daily on-the-go breakfast
Point of interest
Property amenity
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business centre and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include express check-in, express check-out and a vending machine. Change of towels is available on request
Avid Hotels Billings West by IHG offers 75 accommodations with an iron/ironing board and free toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at avid Hotels Billings West by IHG. During your stay, you're just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the indoor pool
  • Amenities include a business centre, a lift and a vending machine
  • Steps from Reef Indoor Water Park and a 2-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West by IHG.

This Billings hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 305 reviews
Rating 8 - Good. 47 out of 305 reviews
Rating 6 - Okay. 12 out of 305 reviews
Rating 4 - Poor. 4 out of 305 reviews
Rating 2 - Terrible. 4 out of 305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlin

Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very clean and well-thought out. The breakfast was decent, but similar to most hotels. The location was great and staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Katy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, through no fault of the amazing staff the rooms here are in no way sound proof! You could hear conversatioms through the walls, and the people upstairs walking and rolling in the office chair. It is defintley pet friendly and you can hear pets in other rooms. Our pet was very comfortable. The staff went above and beyond for us in every aspect of our stay. They stored our frozen foods in the freezer because we didnt expect not to have one. They also gave us earplugs for the noise. Breakfast was delicious, and the whole property was very clean. Not sure we would stay again as the rooms are small for a large family but I'd want to go visit and remind all of their staff of how amazing they all are!
The lobby was very inviting
Our bird was very content when we were in the lobby. The staff was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new, contemporary and clean. It was a good value for the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around NICE!
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Sheets were stained and one of the beds had hair on it. Luckily there were two beds
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2025

10/10 Excellent

Krystina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious, clean and provided all necessities! The pool & hot tub were perfect in size! Hotel is in close proximity to a lot of stores & restaurants! Would definitely stay here again! Thanks avid!
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was very helpful and friendly. When you walk the atmosphere is modern, cozy, and cute. By far the cleanest hotel I’ve ever stayed at and the simplicity of the rooms was great. My only complaint was how thin the walls are. We could hear any movement that occurred in the rooms next to and especially above us.
Stayed 2 nights in Oct 2025

6/10 Okay

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean. Walls are thin. Could hear person in next room going to the bathroom. Heard leople above us walking around until almost midnight and again by 6 am. Didnt get much sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and attentive.
Stayed 1 night in Sep 2025

8/10 Good

Mitch

Travelled with family
Liked: Cleanliness, amenities
Everything was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean! The staff were very friendly too!
Stayed 1 night in Sep 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all fairness, this has been a great experience so i can't really fault construction. Out of the properties control. But it was hard to get to the property. There were detour signs but it took me twice to see them. Everything on property is excellent!!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Stayed 1 night in Sep 2025

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel in Billings. Still very clean and staff seems motivated to keep it like that. Decent pool although hot tub controls not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout. Comfortable bed/pillows
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was comfortable and clean. The staff were very friendly and accommodating. Overall would recommend as reliably in every way.
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was excellent!
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Stayed 2 nights in Sep 2025

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and quiet. Not having our trash taken out of our room. Had ask someone to PLEASE remove trash and give us clean towels.
Stayed 6 nights in Sep 2025