avid Hotels Billings West by IHG

2.5 star property

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Photo gallery for avid Hotels Billings West by IHG

Exterior
Point of interest
Free daily on-the-go breakfast
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪14 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

avid Hotels Billings West by IHG

Hotel in Billings with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business centre and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include express check-in, express check-out and a vending machine. Change of towels is available on request
Avid Hotels Billings West by IHG offers 75 accommodations with an iron/ironing board and free toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at avid Hotels Billings West by IHG. During your stay, you're just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the indoor pool
  • Amenities include a business centre, a lift and a vending machine
  • Steps from Reef Indoor Water Park and a 2-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West by IHG.

This Billings hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

Reviews

avid Hotels Billings West by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 217 out of 280 reviews
Rating 8 - Good. 44 out of 280 reviews
Rating 6 - Okay. 11 out of 280 reviews
Rating 4 - Poor. 4 out of 280 reviews
Rating 2 - Terrible. 4 out of 280 reviews

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Affordable, comfortable, and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Hanh

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and very clean! The ease of walking to dining was super convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay this round. Very quiet. Only wish the breakfast had a little more variety.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nichole

Stayed 1 night in Aug 2025

8/10 Good

Brandon, Fargo

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

LARISSA LARSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything was great. Never stayed at an Avid property and loved how new and clean it was.
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great atmosphere, location is perfect for traveling next to the montana chop house for dinner and drinks
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great avid hotel

Great hotel with a great location. Clean, well lit with a friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds and pillows. Smaller sized rooms
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lavinia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite

Our favorite Hotel to stay at. I love the comfortable bed, clean, nice shower, and a big TV.
Stayed 1 night in Jul 2025

10/10 Excellent

Stacy, Spearfish

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel. Not sure how old the property is, but it seems like new to me. Bed was comfortable and the room was decent size. We didn’t hear a thing in our room. Staff were friendly and helpful. They have a pretty good spread for breakfast. We have 2 small dogs, so I’m glad they accept pets. There is a $50 charge. They had poop bags and a doggy dumpster available. There’s nice grass all around the property. I didn’t see any dog poop anywhere and we walked all over several times during our stay. There are restaurants right next to the hotel - walk across the parking lot. It’s actually not a far drive to shopping and restaurants. We'd definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcoming and hospitable environment

During my extensive travels, I have had the pleasure of staying at several exceptional hotels, but none have surpassed this one in cleanliness . The hotel consistently met and exceeded its standards of cleanliness, both within the rooms and throughout the entire establishment. The rooms were creatively updated and provided exceptional comfort. The hotel’s prime location is noteworthy, as it is conveniently situated near a plethora of excellent restaurants and conveniently close to the highway. Additionally, I have never encountered a hotel that offers a freshly brewed cup of coffee anytime you want along with other warm drinks.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Clean, nice shower, hot breakfast, friendly staff, easy access to Interstate and bar/restaurant across the street. Less than two years old.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Kind of Hotel

Great hotel, close to the interstate. Hotel is clean and the rooms are clean and simple. Big TV in the room and mini fridge. No coffee maker in room, but fresh coffee, tea and water in lobby at all times which is nice. Breakfast was good and good variety. We just caught the tail end, so missed the scrambled eggs. Only compliant would be that it would have been helpful if the staff gave us a tutorial on the facilities (ie: ice is only in lobby, coffee available 24/7, breakfast schedule). Two restaurants within walking distance and a gas station and not much else. Overall, I would stay here again. It was a great price compared to the hotels in Billings, including the ones right next door.
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small and the amenities were limited but overall a clean safe place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Dixie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and quite
Stayed 1 night in Jul 2025

10/10 Excellent

Trey, springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel that looks super new and is very clean. The breakfast and the pool were both awesome. Staff was nice. Highly recommened staying here!
Stayed 1 night in Jul 2025

10/10 Excellent

Gary, Sierra Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a chance with to me an unknown brand hotel. Overall just excellent. Clean everything, great location and friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

Kelsey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 3 out of 5 this time as I was woken multiple nights by either a screaming child (I know this is hard on the parents involved), people talking loudly in the hallways, and a barking/howling dog.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tawnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So very fabulous! What a GEM

The reviews were spot on! However, they didn't put enough emphases on the bed!!! I slept so soundly it was amazing. The area is new, gas station down the block and a few restaurants within walking distance (like across the street) it was such a gem to find this hotel.
Stayed 1 night in Jul 2025