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SureStay Plus Hotel by Best Western Billings

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Billings

Interior
Free daily continental breakfast
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3040 King Ave W, Billings, MT, 59102
  • Place, Onyx Casino
    ‪6 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪3 min drive‬
  • Place, Rimrock Mall
    ‪3 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Billings

Hotel with free breakfast, near Rimrock Mall
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Billings offers 87 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Billings. During your stay, you're just a quick walk from Magic Diamond Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Rimrock Mall and a few minutes from ZooMontana
SureStay Plus Hotel by Best Western Billings offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 782 square feet (73 square metres) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Billings. Free self parking is available.

This Billings hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 782 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lexington Inn Billings
Lexington Inn Hotel Billings
Lexington Inn & Suites Billings Hotel Billings
Lexington Inn And Suites Billings
Lexington Billings
Lexington Inn & Suites Billings Hotel
Lexington Inn Suites Billings
SureStay Plus Hotel Best Western Billings
SureStay Plus Best Western Billings
Surestay Plus By Best Billings
SureStay Plus Hotel by Best Western Billings Hotel
SureStay Plus Hotel by Best Western Billings Billings
SureStay Plus Hotel by Best Western Billings Hotel Billings

SureStay Plus Hotel by Best Western Billings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1008 reviews
Rating 8 - Good. 264 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dawna

Travelled with group
Liked: Cleanliness, staff & service
The hot tub was warm, at most, with blasts of coolness. Air in room was warm during the night, air conditioner was inconsistent.
Stayed 1 night in Aug 2025

8/10 Good

Mikhayla

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good for the price, friendly staff and decent rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very comfortable Heather was amazing
Stayed 1 night in Aug 2025

8/10 Good

Fatemeh

Travelled with family
The bathtub was clogged and shower curtain smelled. The bed sheets were noisy
Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Travelled with partner
Disliked: Cleanliness
The bathtub was nasty and we had a dirty washrag
Stayed 3 nights in Aug 2025

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mareda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the AC did not work. The maintenance guy came up the first night and made it sound like we didn't know how to run it. Thankful it wasn't to hot outside. We left the curtains closed for the 2 days we were there.In actuallity it still didn't work when he left. The pillows were flat. It's an older place that they have tried to upgrade. It was OK.
Stayed 2 nights in Aug 2025

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and clean room!

The staff was great and courteous. The bed was very comfortable. The hot bath was amazing. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Xxx
Stayed 1 night in Aug 2025

10/10 Excellent

Lyall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, hearty free breakfast, and friendly service. The hot tub water wasn't hot, but they thanked me for mentioning it and said they'd fix it.
Stayed 1 night in Aug 2025

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many food options, bed were comgy and linens comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Staff & service
Everything in the hotel was good and as expected. But unfortunately, when we got in our room, our air unit was frozen. According to the maintenance man, it was caused by the previous guests. We watched him chip away at the ice on the air unit with his credit card as he described how something like that could only happen when it’s ran below 65 for several days. He then went on to explain how the only way to thaw it out was to turn the unit to 85 degrees for at least a hour. We were given a fan. There were no other room available so we had no choice but to sleep there. It remained hot for the entire night. Sadly, the hotel personnel blamed us for causing the problem. Even though we had only been in the room for a very short time and had the air at 65 degrees. This is disappointing because we always choose Best western for their great prices and clean rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!! Clean quiet, good beds, standard breakfast food although decent.
Stayed 1 night in Aug 2025

6/10 Okay

hayle

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Neil

Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and it was really nice so I made it a point to stay there again . Everything was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Silvestre

Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good hotel to relax in

Its a nice hotel. It was quiet and relaxing. Breakfast was a typical hotel breakfast. Food was hot and fresh. The beds were very hard and the roll away cot was terrible. The pool was nice but the hot tub was not hot and the jets were going crazy but they were working hard to get it fixed. The front desk staff and maintenance people were extremely friendly. Convenient location, Over all I would stay there again.
Stayed 2 nights in Aug 2025