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The Cube Hotel Birmingham

4.0 star property

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Photo gallery for The Cube Hotel Birmingham

Exterior
Terrace/patio
Standard Room, Accessible | Premium bedding, Select Comfort beds, minibar, in-room safe
Daily cooked-to-order breakfast (GBP 18.95 per person)
City view

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
196 Wharfside Street, Birmingham, England, B1 1PR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, O2 Academy Birmingham
    ‪6 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible

Standard Room, Accessible | Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

The Cube Hotel Birmingham

Hotel with a rooftop terrace, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and conference space.
The Cube Hotel Birmingham offers 52 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Cube Hotel Birmingham. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Mailbox and 10 minutes on foot from Utilita Arena Birmingham
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A rooftop terrace, multilingual staff, and laundry facilities are also featured at The Cube Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Marco Pierre White – This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 22 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 18.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.95 for adults and from GBP 12.95 for children
  • Nearby parking fee: GBP 22 per day (1640 ft away)
  • Late check-in fee: GBP 15 for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hotel Indigo
Hotel Indigo Birmingham
Indigo Birmingham

The Cube Hotel Birmingham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 890 reviews
Rating 8 - Good. 223 out of 890 reviews
Rating 6 - Okay. 134 out of 890 reviews
Rating 4 - Poor. 84 out of 890 reviews
Rating 2 - Terrible. 109 out of 890 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Neil

Stayed 1 night in Aug 2025

2/10 Terrible

Brandon

Business traveller
The room was unbelievably hot and it wasn’t a hot day weather wise. Small fan pro
Stayed 1 night in Aug 2025

8/10 Good

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is set in the perfect place but air conditioning in bedroom does not work and with no windows that open this means the heat is unbearable
Stayed 2 nights in Aug 2025

4/10 Poor

matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

on the slide

I have stayed in The Cube on quite a frequent basis but i fear my most recent will be the last. What has happened at The Cube? my first room was ...... lets say grubby not a good start with the dirty footprints on the bathroom floor but the cables hanging from the back of the TV just gave the impression that nobody cares, but the final straw for that room (which is in effect a glass box with no opening windows was the failure of the air conditioning leaving the room like a sauna. On request for an alternative room I was told it wouldn't make a difference because none of the rooms had working air-con. But at least I would have a TV........ I thought but no, this one would not switch on. By now I just couldn't be bothered anymore. So if you like an evening of wondering around the city and then back to a hothouse to watch youtube on your phone this place would be fantastic..... for everyone else, give it a miss.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort

NO AC in the Hotel - Rooms are a SAUNA.

The hotel had no AC and the room was like a sauna. There were 2 fans but all they did was blow warm air. Went to Reception to complain and was told all rooms were like that due to facing the sun. Was offered a refund and told to find alternative accomodation which wasnt great service. Then I was told that the Hotel hasnt had AC in the rooms for 2 years and that explained it. Will never come back here, there should have been a disclaimer on the website at time of booking as I would have arranged an alternative hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Liked: Staff & service
Could not stay in this hotel as the AC had broken and room was way too hot.
Stayed 1 night in Aug 2025

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and hotter

The room was ridiculously hot. Air con didnt work in mine and colleagues room. As rooms on 23/24 floor can understand why you can't open windows. There was also no cold water in the taps. It was either hot or hotter. Shower was very poweful if you could deal with the 3rd degree burns. Rest of the place is good with a great breakfast and roof top bath
Stayed 2 nights in Jul 2025

4/10 Poor

J

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Zac

Stayed 1 night in Jul 2025

6/10 Okay

Khuram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

D

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No air conditioning and the rooms are too hot, everyone complaining. The hotel knows this, but don't plan on fixing it. No windows to open, only a fan if you request it, which is loud and just blows hot air around. Rooms are showing signs of neglect, like worn out fixtures and TV remote broke, tarnished bathroom fittings etc Will we return to this hotel in the future - "Not a Chance"
Stayed 1 night in Jul 2025

4/10 Poor

LJ

Business traveller
Liked: Cleanliness
Disliked: Room comfort
No cold water for two night stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Air con breaks don’t stay if the weather is good

Do not stay here if it is remotely warm outside. The air con was not working and hadn’t been for a few days. The room was unbearable hot and I got almost no sleep. On speaking to another guest it wasn’t the first time either. Fans provided just push hot air around as the floor to ceiling windows act as a greenhouse and make it far hotter than outside. Whilst the lady on reception did her best to help, the male receptionist was very rude to me when I spoke with him and another guest.
Stayed 1 night in Jul 2025

2/10 Terrible

HANNAH

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

FURNACE!!!!!

Absolutely awful . The whole building was like a furnace, i was given a fan for my room and it didn't make a slight bit of positive difference. The bed two poor quality singles pushed together with a huge dip in the middle. Overall the worst stay in a hotel i have had for a long time and i stay in hotels weekly
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Vusi

Stayed 1 night in Jul 2025

2/10 Terrible

Sue

Stayed 1 night in Jul 2025

2/10 Terrible

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rude reception staff. Non communicative when there was mix up with my reservation. Had to call Expedia myself (who were brilliant). Also had no aircon in ALL the rooms (their answer was "we don't state we have aircon"). Not great when the windows don't open! Left and found somewhere with the most basic amenities.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ron

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

2/10 Terrible

Ian

Disliked: Staff & service, property conditions & facilities, room comfort
Reception staff on arrival rude and sarcastic esp Reception Manager. No air conditioning. Had two rooms one had average air con the other none. Lack of air con not highlighted by staff. Could have been managed so much better. Room phone not working. Took 2 hours for second fan to arrive. Cold water tap regularly issued hot water. So, a number of HSE issues. Left after 1 of 3 nights. Reception staff on second day much more helpful. Went to Hotel du Vin which was first class.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Night stay

It was not good when we first arrived, the hotel room was so hot… told air on don’t work & it got even worse after dinner :( we had to leave & go home as it wasn’t good to sleep, very disappointing
Stayed 1 night in Jun 2025

2/10 Terrible

Darran

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Issues with hotel

Air con not working and shower was only red hot all the time. Manager didn’t care which was very frustrating
Stayed 3 nights in Jun 2025

2/10 Terrible

Graham

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible - stay away

Air conditioning in the room (any rooms) not working, complained and got appalling service at reception, no offering compensation. Terrible sleep. Next morning shower and sink taps were red hot so could only just manage a shower.
Stayed 2 nights in Jun 2025

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