6/10 Okay
Tara
Travelled with group
24 Aug 2025
Great Design, Terrible Housekeeping
Good Points:
- Super cool building in a very interesting, unusual city
- Fab design features. Especially loved bathroom in our room
- The male receptionist was kind and friendly
- Nice breakfast with good coffee
- Comfortable bed
- Food in the restaurant was fine
Bad points:
- Room was not clean enough. Dust and bits on floor, dusty, unclean surfaces
- I was particularly upset about one very dirty cup in our room and a tea spoon with hot chocolate from the last guest. I mentioned this to a female receptionist. She didn’t really seem to care. Not even sure if she apologised. Sent housekeeping person who was equally like a robot. Suspect they often have complaints about cleanliness
- It’s not luxurious. No body lotion in bathroom. Towels are basic, not fluffy and small
- Thin walls and little noise insulation. Could hear neighbours’ ….. activities in vivid detail this morning and could actually feel the banging against our headboard
- Found it utterly gross when leaving room to see clean bedding and towels stacked on the carpets in the hallways. Seriously?!?! If I was unlucky, my bedding and towels could have been sat on a carpet where god knows how many people walk in outdoor shoes?!?!
Cleanliness is important to me and the factors that point to ineptitude of the housekeeping team made my skin crawl so much that I wouldn’t stay at Telegraph again or recommend it.
Tara
Stayed 1 night in Aug 2025


























