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Zagaia Eco Resort

3.5 star property

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Photo gallery for Zagaia Eco Resort

2 restaurants; lunch and dinner served
Outdoor spa tub
Indoor spa tub
Reception
Massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rodovia Bonito - Três Morros, Km 0, Zona Rural, Bonito, MS, 79290-000
  • Place, Jiboia Project
    ‪6 min drive‬
  • Place, Liberty Square
    ‪8 min drive‬
  • Place, Lobo Guara Bike Adventure
    ‪9 min drive‬
  • Airport, Bonito (BYO)
    ‪25 min drive‬

Room options

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout curtains

Premium Room

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite (Master)

Suite (Master) | Minibar, in-room safe, desk, blackout curtains

Suite (Master)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Luxo

Premium Luxo | Minibar, in-room safe, desk, blackout curtains

Premium Luxo

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Family

Suite Family | Minibar, in-room safe, desk, blackout curtains

Suite Family

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Master Plus

Suite Master Plus | Minibar, in-room safe, desk, blackout curtains

Suite Master Plus

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Zagaia Eco Resort

This smoke-free resort features 2 restaurants, 2 indoor pools and 2 outdoor pools. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Zagaia Eco Resort offers 150 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Bonito resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Zagaia Eco Resort, you'll be close to Jiboia Project. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 4-minute drive from Jiboia Project and 7 minutes from Liberty Square
  • Airport shuttle service available for a fee
Zagaia Eco Resort offers its guests 2 outdoor swimming pools and 2 indoor swimming pools along with outdoor tennis courts, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this resort measures 13563 square feet (1260 square metres) and includes a conference centre. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Zagaia Eco Resort. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3.5-star Bonito resort is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
On-site venue – This restaurant specialises in Brazilian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (13,563 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 10 buildings
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zagaia Eco Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Zagaia Eco Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Zagaia Eco Resort Bonito
Zagaia Eco Bonito
Zagaia Eco
Zagaia Eco Hotel Bonito
Zagaia Eco Resort Resort
Zagaia Eco Resort Bonito
Zagaia Eco Resort Bonito
Zagaia Eco Resort Resort Bonito
Zagaia Eco Resort Resort
Zagaia Eco Resort Bonito
Zagaia Eco Resort Resort Bonito

Zagaia Eco Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 297 reviews
Rating 8 - Good. 103 out of 297 reviews
Rating 6 - Okay. 30 out of 297 reviews
Rating 4 - Poor. 5 out of 297 reviews
Rating 2 - Terrible. 8 out of 297 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente resort, amazing food, facilities and very nice staff.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 5 nights in Oct 2025
Verified

8/10 Good

DANIEL

Liked: Cleanliness, property conditions & facilities, room comfort
Check-in e check-out demorados.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Juliana

Disliked: Cleanliness, property conditions & facilities
My friends and family were extremely disappointed with the quality of the accommodations. We paid nearly $400 USD per day, but the rooms were dark, poorly maintained, with dirty bathrooms and sewage odors coming from the drains. While the hotel's exterior grounds are beautiful and well-kept, the rooms are in desperate need of complete renovation. Instead of the resort experience we expected, we felt like we were staying at a roadside motel. On our first day, we went to the hotel restaurant for dinner and had to wait over an hour and a half for what turned out to be terrible food. Given the high price point, the experience fell far short of expectations and I would not recommend this hotel to other travelers.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

maria alicia

Liked: Cleanliness, staff & service
Recepção precisa melhorar muuuito
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rosemeire

Liked: Cleanliness, staff & service, amenities
Tudo é maravilhoso! Tanto fisici como os funcionários
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

MILENA

Liked: Cleanliness, staff & service, amenities
Muito bom o hotel. Recomendo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Comodidades são excelentes. Entretanto o quarto 105 estava com muito vazamento no banheiro. Deixando o quarto sempre úmido
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ailton Junior

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Henrique Luciano

Liked: Cleanliness, staff & service, amenities
Sempre muito bom, 4 x que fico hospedado, só não achei a recreação tão boa comparada aos outros anos, principalmente as atividades envolvendo adultos, outra coisa estão vendendo cotas no hotel, 250 mil.. estão sem noção ..
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Lenice

Liked: Cleanliness, staff & service, amenities
Tivemos uma estadia excelente no hotel. As instalações são ótimas, muito bem cuidadas, o quarto era confortável e limpo, e toda a equipe foi sempre muito atenciosa e profissional. A localização também é um grande ponto positivo e contribuiu muito para a nossa experiência. No entanto, a única situação que realmente nos chateou foi o fato de termos tido sérios problemas com o voo e, por responsabilidade exclusiva das companhias aéreas, acabámos por perder 3 diárias das 10 que estavam reservadas. Mesmo explicando a situação e deixando claro que não foi algo sob nosso controlo, o hotel não aceitou nem sequer negociar qualquer forma de compensação ou ajuste por essas noites perdidas. É uma pena, porque esse detalhe acabou por manchar uma experiência que, de resto, foi muito positiva. Ainda assim, fica o reconhecimento pela qualidade do hotel e do serviço prestado durante os dias em que lá estivemos.
Stayed 10 nights in Jan 2026
Verified

6/10 Okay

Thiago

Liked: Cleanliness
Disliked: Staff & service
Hotel precisa manutenção. Torneiras ruins, lâmpadas queimadas, descargas HORRÍVEIS. O suco de laranja do café da manhã é INDUSTRIALIZADO!!! O serviço é muitoTERRÍVEL. Fiz check-in online para adiantar. Cheguei 13:00, sabendo que o check-in é as 15:00, com intuito de almoçar antes.PRIMEIRO da fila e demorou 40 minutos p ser atendido. Mandaram fazer o check-in online, novamente. Exigiram documento FÍSICO para cadastro. Informaram não haver quarto disponível, o que imaginei pelo horário. Pedi para almoçar demoraram 20 minutos para cadastrar a pulseira avulsa. Eu estava com uma criança de 3 anos. Informaram q mandariam mensagem via celular assim q o quarto estivesse disponível. Não fizeram Enfim, fui almoçar mais de 14:00. Às 15:00, estava novamente na recepção. Enfrentei a MESMA fila, por mais 40 minutos!!!!! Me disseram que não havia qualquer documento meu ali e nada indicando que eu havia sido atendido. Localizaram, novamente, meu check-in online. Portanto, não assinei nada que supostamente eu deveria, muito embora eu tenha concordado com os termos online. Não me informaram NADA sobre as dependências, horários, disponibilidades. Consegui acessar o quarto perto das 16:00. Cheguei cedo, me programei para não perder o dia, mas foi isto que me entregaram. A pessoa que fica responsável pela troca das toalhas de piscinas NUNCA está no posto. Faltam garçons na área da piscina. Entre 12:00 e 15:00 é impossível pedir algo. O hotel n condiz com o q vende. desrespeito no checkin!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo top ! Único problema foi um jantar com banda com som muito alto ! Insuportável pra quem queria plapejas jantar ... Mas ok
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Alex sandro vieira da

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo atendimento
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo e espaçoso. Ótimas opções de café da manhã, almoço e jantar. Recomendo.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

LAMON

Disliked: Cleanliness, staff & service, amenities
Tivemos uma experiência péssima no Zagaia. Fui com minha familia e levei meus pais idosos no intuito de ter momentos de descanso e lazer mas infelizmente tivemos muito stress e aborrecimentos. Fomos alojados em um quarto em frente a uma area de reforma do hotel (estou gestante e estavamos com nosso filho de 5 anos), todos os dias entre 7h e 8h iniciavam-se barulhos horriveis de máquinas que nos acordavam e permaneciam durante todo o dia. Fora as conversas altas dos funcionários na porta do quarto. E alem disso minha mãe passou por um constrangimento enorme logo pela manhã, quando estava trocando de roupa (meu pai ainda dormindo) e mesmo com a placa de NAO PERTURBE na porta, foi surpreendida com um homem que abriu a porta e colocou a cabeça pra dentro e quando minha mae gritou ele fechou a porta e rapidamente saiu. Mesmo fazendo inúmeras reclamações com a recepção não conseguimos registrar nossa insatisfação com a supervisão ou gerência (que se dizia estar ausente do hotel) e NADA foi feito para resolver a situação, nem no intuito de parar com o barulho, nem no intuito de nos realocar para uma área que não estivesse em obra. Como estou gestante (com descolamento de placenta) precisava de dias de repouso e paz e o que emcontramos foram 4 dias de aborrecimentos.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JOSE MANOEL

Liked: Cleanliness, staff & service, amenities
Atendimento e acomodações muito bom.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Evandro

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

AUGUSTO C D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível com a equipe de recreação! Ficamos encantados com a estrutura e o atendimento do Zagaia, mas o grande destaque da nossa estadia foi, sem dúvida, a recreação. A equipe é extremamente animada, atenciosa e criativa — conseguem envolver crianças e adultos em atividades divertidas o dia todo. Nossos filhos se apaixonaram pelos monitores, sempre alegres e responsáveis, que transformaram cada momento em uma nova aventura. As brincadeiras, as caças ao tesouro, os jogos na piscina e as noites temáticas fizeram toda a diferença na viagem. Parabéns ao Zagaia por valorizar tanto o lazer das famílias e oferecer uma equipe de recreação tão preparada. Voltaremos com certeza!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente! Piscinas aquecidas, minha bebê se divertiu bastante
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Cristiano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Necessita de renovação urgente. Quartos péssimos.

Reservei a suite double, entrei e saí pelas pessímas condições do quarto e pela quantidade de pernilongos. Fui para a suite master plus que é a melhor do hotel. Pelo preço, R$ 1400,00 diária, o quarto é péssimo. Portas emperradas, mobília velha, ralo e chuveiro com zinable, sifão nojento, barulho no forro e muito pernilongo, muito mesmo, enfim, é um péssimo custo benefício, O resort é ótimo, mas também precisa de renovação, o check in é péssimo, cerca de 1 hora em pé aguardando (dois funcionários apénas). O Zagaia será reconstruído, talvéz por isso estão usando até o máximo, de qualquer jeito. Se espera luxo e riqueza em detalhes, lá não é o local.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

JOAO ALVES DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel tem excelente estrutura com várias piscinas aquecidas, ampla área de lazer, academia, etc. Hotel é muito limpo e os colaboradores são muito atenciosos. Entretanto, para o nível do hotel, o café da manhã poderia ser melhor e a TV poderia ter mais canais de esporte.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo Resort

Tive excelente estadia só ficando triste no último dia pois pedi uma diária a mais e recusaram minha oferta
Stayed 5 nights in Aug 2025