Mama Shelter Bordeaux

3.0 star property

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Photo gallery for Mama Shelter Bordeaux

A dining area with a table set for two, chairs, and a view of a cathedral.
A modern hotel room with a checkered floor, white furniture, and a city view.
View from property
Restaurant
A hotel room with a large window, a bed, a sofa, a desk, and a chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
19 Rue Poquelin Molière, Bordeaux, 33000
  • Place, Rue Sainte-Catherine
    ‪2 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪6 min walk‬
  • Place, Place de la Bourse
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪19 min drive‬

Room options

LARGE MAMA DOUBLE

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

SMALL MAMA DOUBLE

9.0 out of 10
Wonderful
(23 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

XL MAMA DOUBLE

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

MEDIUM MAMA TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

XL MAMA TRIPLE

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

XXL MAMA FAMILY

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

LARGE MAMA DOUBLE ACCESSIBLE

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Mama Shelter Bordeaux

This smoke-free hotel features 2 restaurants, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include a complimentary children's club, a business centre and a children's club. Housekeeping is available on request.
Mama Shelter Bordeaux offers 97 accommodations with computers and a safe. Each accommodation is individually furnished and decorated. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mama Shelter Bordeaux. During your stay, you're just a quick walk from Rue Sainte-Catherine. Free WiFi in public areas, 2 restaurants and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a children's club, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Grand Theatre of Bordeaux and Musée des Beaux-Arts
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at Mama Shelter Bordeaux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Mama Shelter Bordeaux has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 24 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Free children's club
  • Shopping

Family friendly

  • Baby bath
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Computer
  • Pay films

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 24 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Bordeaux Mama Shelter
Mama Bordeaux
Mama Shelter Bordeaux
Mama Shelter Bordeaux Hotel
Mama Shelter Hotel Bordeaux

Mama Shelter Bordeaux Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 557 reviews
Rating 8 - Good. 174 out of 557 reviews
Rating 6 - Okay. 46 out of 557 reviews
Rating 4 - Poor. 15 out of 557 reviews
Rating 2 - Terrible. 9 out of 557 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Mama what a great place!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

CLAUDIA

Liked: Cleanliness, amenities, property conditions & facilities
The food is delicious
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is fantastic great location and such friendly staff we are so happy to have found this hotel!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, the rooms are very basic
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Brill stay with welcoming staff and fantastic bar and restaurant options!
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good food if you decide to eat there as well! Helpful front desk.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay - very special atmosphere, with the rooftop bar
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and fun rooftop patio.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Suikam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in good location

Excellent hotel in a very centric location. Rooms are very spacious, clean and modern.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Holly

Liked: Staff & service
Great location, small rooms but not bad
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Everything you want in a room and more -book 1st floor LARGE WINDOWS open for the freshest air
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property. Clean room and facilities. Comfortable bed, air conditioning, nice bathroom. Friendly staff.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jesper

Lovely and funky hotel ..."Mama loves You"
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the style of the Mama shelter, great location, very good food and friendly staff in a fun decor that we already knew from our visits to Marseille and Paris: great concept!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable bed. Nice rooftop bar/restaurant with very friendly amd helpful people.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great young vibe and central position

great location and very nice vibe within the entire hotel, lobby and terrace
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our time at Mama Shelter - from the moment we walked in the staff were super friendly and helpful and the roof top bar was great. Rooms were bright and clean with plenty of space. Would recommend adding on breakfast downstairs as a highlight too.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Amenities
Rooftop restaurant very nice
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend trip

Weekend trip with a friend to enjoy Bordeaux.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Really enjoyed pur stay here. The reception staff were particularly good and very helpful. Very clean room. Rooftop bar also had a great vibe.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe in the Hotel, decor is unique and fun. Rooftop bar is fun and downstairs bar was good too. Staff was helpful. Good location.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place. Right in the middle of the best walkable area of the city. Desk open 24 hours for check-in is a plus. Good friendly rooftop bar.
Verified

6/10 Okay

Thomas

no proper window in the room (while we took a ‘large’ one, no electric plugs next to the bed to charge phone and on top, they had issue with water, there was no hot water for a day.
Stayed 2 nights in Jan 2026