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Hilton Boston Back Bay

4.0 star property

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Boating
Serves lunch and dinner
Lobby
Suite, 1 Bedroom (with Parlor) | Premium bedding, down duvets, pillow-top beds, in-room safe
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Place, The Shops at Prudential Center
    ‪2 min walk‬
  • Place, Newbury Street
    ‪3 min walk‬
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

Two Double Beds Pure Allergy Supreme Room

  • Sleeps 4

View all photos for One King Bed Room

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Room

  • Sleeps 2

One King Bed Pure Allergy Corner Room

  • Sleeps 2

View all photos for One King Bed Room With Panoramic View

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Room With Panoramic View

  • Sleeps 2

View all photos for One King Bed Pure Allergy Superior Room

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Pure Allergy Superior Room

  • Sleeps 2

View all photos for Two Double Beds Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Beds Room

  • Sleeps 4

View all photos for One Bedroom Suite With Parlor

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Suite With Parlor

  • Sleeps 3

Two Dbls Bedroom Suite with Parlor Sofa Bed

  • Sleeps 6

View all photos for One King Mobility/Hearing Roll-in Shower Accessible Room

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 2

View all photos for Two Double Mobility/Hearing Roll-in Shower Accessible Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 4

View all photos for One King Mobility/Hearing Bathtub Accessible Room

Shower, designer toiletries, hair dryer, towels

One King Mobility/Hearing Bathtub Accessible Room

  • Sleeps 2

View all photos for Two Double Mobility/Hearing Bathtub Accessible Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Mobility/Hearing Bathtub Accessible Room

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Corner

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(84 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(95 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Panoramic View)

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

Room, 1 King Bed, River View, Corner (High Floor) | View from room

Room, 1 King Bed, River View, Corner (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

8.6 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(31 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Alcove Room With One King Bed

  • Sleeps 2

Charles River View High Floor 2 Double Room

  • Sleeps 4

Charles River View High Floor King Room

  • Sleeps 2

Alcove 2 Double Room

  • Sleeps 4

Charles River View High Floor Corner King Room

  • Sleeps 2

Pure City View High Floor Corner 2 Double Room

  • Sleeps 4

City View High Floor 2 Double Room

  • Sleeps 4

Pure Charles River View High Floor 2 Double Room

  • Sleeps 4

View all photos for City View High Floor 2 Double Alcove Room

Premium bedding, down duvets, pillow-top beds, in-room safe

City View High Floor 2 Double Alcove Room

  • Sleeps 4

Alcove Room With 1 King Bed City View High Floor 16-26

  • Sleeps 2

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citizenM Boston Back Bay
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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4.7 out of 5, Exceptional, 2,379 reviews
The price is €114
includes taxes & fees
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About this property

Hilton Boston Back Bay

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Boston Back Bay's great location gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Hynes Convention Center and Berklee College of Music
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Forty Dalton – This bistro only serves breakfast.
Lobby Bar – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults and USD 19 to 32 for children
  • Self-parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 714 out of 1233 reviews
Rating 8 - Good. 250 out of 1233 reviews
Rating 6 - Okay. 133 out of 1233 reviews
Rating 4 - Poor. 63 out of 1233 reviews
Rating 2 - Terrible. 73 out of 1233 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Leida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything. Courteous staff. Clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Stayed 1 night in Nov 2025

8/10 Good

Gladys De La

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Great location and great staff. Super helpful and friendly
Stayed 1 night in Nov 2025

8/10 Good

Sharon

The rooms were clean and comfortable. The staff were very nice and helpful. We liked the restaurant for breakfast. I didn't give five stars because one of my party needed a handicapped-accessible room, and the Hilton's was sub-par. The only grab bar for the john was behind it so that they had to twist around to access it. The tub also had a grab bar in the back and none along the side wall, so there was no way to safely get over the tub edge, which was tall. Despite many lamps the rooms tended to be dim because of the dark decor... cozy for me, but an issue for my relative who has mild sight problems. Overall we had a good stay but I wouldn't advise this for handicapped folks.
Stayed 5 nights in Nov 2025

10/10 Excellent

Hannah Huchton

Stayed 2 nights in Nov 2025

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities
A 600 no. I felt the rates were artificially inflated. I usually only stay at the Hilton Back Bay when I come to Boston. I ended up spending like 600 with parking for 1 Monday night and the hotel didn't have the appearance of being that busy and it has no restaurant or room service. Even the trash cans in the rooms had no liners so the trash would just pile up on the floor and I had someone above me who was noisy. I felt a few of the patrons were a bit rude and I'm from Boston. I don't know that I will book this location again. At those prices. Ben who works at night was helpful in setting up an early check in via the Hilton Honors app. Early check in was 100. Very helpful coming in off a red eye.
Stayed 1 night in Nov 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not use the breakfast bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

8/10 Good

George

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer, Norfolk Virginia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and church on Sunday.
Stayed 2 nights in Nov 2025

10/10 Excellent

daniela

Liked: Cleanliness, staff & service, amenities
Great room, seamless check in
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Stayed 3 nights in Nov 2025

10/10 Excellent

Krishna, FREMONT

Stayed 1 night in Nov 2025

2/10 Terrible

Eric

Liked: Cleanliness, staff & service, amenities
The room I reserved through your app wasn’t available at check in and the hotel said it’s because your site didn’t reserve the correct room even though I paid extra for it.
Stayed 1 night in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
I know there are , yet seemed kinda extreme for accommodations and then parking on top added 100 a night. Reserved a kind room and gott put into a double-double room. Maybe it was queens but sure smaller. Without any reimbursements. Was in an alright part of town but more towards lower end downtown
Stayed 1 night in Nov 2025

10/10 Excellent

Leonela

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

2/10 Terrible

Brandon

Liked: Cleanliness, staff & service, amenities
Staff was nice but they didn’t have a room with a king sized bed which I requested when booked and it was not possible to turn the heat off so the room was a sauna
Stayed 2 nights in Nov 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Staff & service, amenities
The temperature in my room was 98 degrees because the AC didn’t work. I had to sleep in my car. I asked the staff and they told me to shut my heat off. Then, after five minutes of wasted conversation, they admitted that the AC was broken. Toilet didn’t flush and backed up. Horrible stay!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great particularly the bartender from Scotland Toilet ran continuously entire stay I told front desk but was not fixed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Stayed 3 nights in Sep 2025