Howard Johnson by Wyndham Malden Boston Area

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Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
321 Broadway, Malden, MA, 02148

Room options

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 3 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Payment types at the property

Important information

You need to know

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Econo Lodge Malden
Econo Lodge Motel Malden
Malden Econo Lodge
Econo Hotel Malden
Econolodge Hotel Malden
Econo Lodge Malden Motel

Howard Johnson by Wyndham Malden Boston Area Reviews

Reviews

5.4
Rating 10 - Excellent. 115 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 224 out of 1002 reviews
Rating 4 - Poor. 212 out of 1002 reviews
Rating 2 - Terrible. 285 out of 1002 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

natalia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ripped chair broken shelf, unswept floors rude receptionist: He was arguing that $200-$300 deposit on top of paid via expedia receipt is a standard in industry. He needs to be fired.
Stayed 1 night in Mar 2023

2/10 Terrible

Donald, San Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
advertised breakfast there was none Iwill never stay at another econolodge again ever!!!
Stayed 1 night in Aug 2023

8/10 Good

corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Nah

People live there, so there was a lot of kids crying and people banging on walls, or floors at all hours. Couldn't really rest. Outside looks nice, but inside is another story.
Stayed 2 nights in Oct 2023

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness

False advertising!

I recently stayed at the Econo Lodge for business. When I reserved this room I was under the impression they offer wi-fi access and free breakfast. This is important so I could get work done in my room and grab a quick breakfast before my workday (both were advertised on the website). When I checked in, there was a note saying they no longer offered breakfast and I could not find wi-fi in my room making it difficult to get any work done. I was also directed to the back of the building to find my room, which turns out was basically outside (like a motel). The pictures on the website were very deceiving and I did not feel totally safe having my room lead to the outdoors without any barriers for non-guests to just walk in. The room overall seemed clean at first except for a smoke scent in parts of my room. The first night I went to take a shower I saw a used bar of soap in the shower and an empty shampoo bottle on the counter suggesting that the bathroom was not wiped down (and made me wonder if the toilet or other parts of the room were even cleaned).The next morning when I left the gentleman at the front desk, who is supposed to be monitoring the doors, was sleeping which made me feel even less safe. I will not be staying here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst place we have seen. We didn’t even stay the night. It was not safe. There was no bolt on the door. The beds had dirt and dead bugs on it. The area was unkept and there were drug paraphernalia laying about. We couldn’t even stay the night we had kids. We were only checked in for MAYBE a hour
Stayed 1 night in Oct 2023

2/10 Terrible

Jane S

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible. Looks unsafe. Plexiglass around the office! Dirty. This is clearly not a place for tourists.
Stayed 1 night in Oct 2023

10/10 Excellent

Dominique

Stayed 1 night in Sep 2023

8/10 Good

Kevin

Business traveller
It baffles me to no end how hotels can charge the public top dollar for a two star hotel. The room was clean to the eye but at some point it needs a deep cleaning. I am still wounding why there is no communication between housekeeping staff and the maintains person. Both lamps loose from the base, hot water valve on bathroom sink leaking, toilet set loose. I am paying $180.00 a night, I want all that stuff fixed and working.
Stayed 1 night in Sep 2023

2/10 Terrible

Ramy

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No Wi-Fi- No Breakfast-Poor customer service They lied in their advertisement, I can not Believe they are allowed to that in USA I felt terrible in this Inn! I do not recommend it, seriously staying a night on the street can be better than spending 175 $
Stayed 2 nights in Sep 2023

6/10 Okay

Darlene

Liked: Cleanliness
The room was nice and clean, but thw hotwl was a little questionable. Very strange guests and people just hanging outside
Stayed 1 night in Sep 2023

2/10 Terrible

Sheryce

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, sofa bed broken, paid for 3 areas to sleep got 2 and no sheets for sofa bed. I guess at 11 PM after traveling I was supposed to ask for them. No I should be able to sleep comfortably with what I paid for in the room already. Even if sheets were in there sofa bed was broken. Condom wrappers under bed, floors made our socks FILTHY. No breakfast and free Wi-Fi is only in the front office not in your room. Never again, just pay the extra 100 bucks and stay somewhere that is not a drug hotel. Complete false advertising. People and children yelling and screaming all night. The lady who checked me was nice other then that the staff is not very nice and the cleaning lady stared us down like she wanted to fight us. No thanks, forget trying to budget and stay in a nice clean hotel with amenities this place is not where you want to be.
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Legitimately the worst experience at a hotel I've ever had in my life. If you are tempted by the low price tag DON'T BE. Arrived for check-in and no one was at the front desk. Waited over 30 minutes before they finally showed up. No breakfast as advertised. Room smelled so strongly of smoke that I felt sick and had to leave early; I ended up sleeping at the airport instead. The cleanliness was astounding...Hairs in the beds, HOLES in the walls, the mirror in the bathroom shattered. It was stunning - Not in a good way! Dangerous area - Feels extremely unsafe. This is emphasized when talking to the receptionist through bullet-proof glass. Very shady clientele. Contacted them after I left early for all of this through Expedia, and they lied to them and told them I rejected a different room they offered. However, they never offered me another room. They refused to refund. I'm proceeding through my credit card company instead. PLEASE, if you are considering this place, simply DON'T. Save yourself, your lungs, and your soul. Go literally anywhere else.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2023

10/10 Excellent

jahh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and very helpful. They make things a lot easier for you. I will recommend.
Stayed 2 nights in Aug 2023

6/10 Okay

Ravi

Stayed 1 night in Aug 2023

10/10 Excellent

Silvane

Stayed 1 night in Aug 2023

2/10 Terrible

Renee

Stayed 2 nights in Aug 2023

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Micherlande

It’s not hotel it smells bad
Stayed 4 nights in Jul 2023

4/10 Poor

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! Very weird place
Stayed 2 nights in Jul 2023