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Mercure Brisbane Garden City

4.0 star property

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Photo gallery for Mercure Brisbane Garden City

Property amenity
Restaurant
Terrace/patio
Standard Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace
Meeting facility

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Laundry

Explore the area

Map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Westfield Garden City Shopping Mall
    ‪5 min walk‬
  • Griffith University Nathan Campus
    ‪4 min drive‬
  • The Gabba
    ‪10 min drive‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Accessible Room)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Brisbane Garden City

Hotel with free parking, a quick walk to Westfield Garden City Shopping Mall
A restaurant, a snack bar/deli and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Mercure Brisbane Garden City offers 120 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. 38-inch Smart televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Brisbane Garden City. During your stay, you're just a quick walk from Westfield Garden City Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Just a 1-minute drive from Westfield Garden City Shopping Mall and 5 minutes from Griffith University Nathan Campus
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Mercure Brisbane Garden City also features a terrace, laundry facilities, and 24-hour room service. Self parking is free.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Mercure Brisbane Garden City has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • Free cot
  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 1003 reviews
Rating 8 - Good. 429 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ramazan

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

Nathan and Kylie

Disliked: Staff & service
Husband & daughter stayed 2 nights. in the neighbouring room a lady was loud
Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy to shops

Handy to large Westfield shopping mall
Stayed 2 nights in Apr 2025

10/10 Excellent

Shraddha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was much better than I expected for the price. Neat and clean and great value for price.
Stayed 1 night in Apr 2025

6/10 Okay

Wahed

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Door has some issue when locking, telephone wasn’t working and water was coming off shower which made the bathroom wet most of the times Housekeeping was in 3 days, one day they entered our room without letting us know though we had quite valuables left in the room
Stayed 4 nights in Apr 2025

8/10 Good

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to park. Rooms are small but fine for a night. Bathrooms need updating but otherwise a great stay.
Stayed 1 night in Mar 2025

6/10 Okay

Rhiannon

Travelled with family
Liked: Room comfort
Disliked: Staff & service
I booked a room for 3 ppl and I wasn’t given bedding for child, cutlery or crockery in my kitchenette. No microwave was provided until last night when I asked. I was given two towels also u til I took my own off trolley in hallway. There was no information booklet in room which would be useful for visitors to the area from another state. Easier to get to places from where u are located. Gardener was amazing and kept everything clean outside. Bed was comfy and shower had hot water.
Stayed 5 nights in Apr 2025

8/10 Good

AARON

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Elisa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Stayed 4 nights in Mar 2025

10/10 Excellent

Tevita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great staff too. Close to Westfield and other eateries.
Stayed 11 nights in Dec 2024

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked very well for walking to a bus at the Garden City Shopping centre for transport to and from A Day on the Green Concert at Sirromet Winery, Mt Cotton. Breakfast was great and the bed was very comfy.
Stayed 1 night in Mar 2025

8/10 Good

NAITIK

Business traveller
Liked: Cleanliness, staff & service, amenities
Bathroom was bit old
Stayed 1 night in Mar 2025

2/10 Terrible

Bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Expedia posted photos of a swimming pool. So i booked. There is no swimming pool. No gym. No BBQ AREA. No facilities at all
Stayed 1 night in Mar 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ella

Stayed 5 nights in Jan 2025

6/10 Okay

barbara

Travelled with family
Stayed 3 nights in Jan 2025

10/10 Excellent

Ravinder

Stayed 2 nights in Jan 2025

8/10 Good

Annette

Stayed 23 nights in Dec 2024

8/10 Good

Nayomi

Travelled with family
Liked: Staff & service
Average stay
Stayed 1 night in Dec 2024

6/10 Okay

Adriana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location was great walking distance to the shopping centre and very accessible to the high way. However i didn't feel the customer service was any good during the check in and out process.
Stayed 6 nights in Dec 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the parking is complimentary.
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good location, close to shopping centre and close to my relatives living in Bne.
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024