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Novotel Brisbane South Bank Hotel

4.5 star property

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Photo gallery for Novotel Brisbane South Bank Hotel

Room, 1 King Bed, Pool Access | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Sports facility
Breakfast, lunch, dinner served; international cuisine
Standard Room, 1 King Bed, Corner ('N' Room) | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪5 min walk‬
  • XXXX Brewery
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View ('N' Room)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, City View ('N' Room)

Premier Double Room, 2 Double Beds, City View ('N' Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds, City View ('N' Room)

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds ('N' Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed ('N' Suite)

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed ('N' Suite)

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room, 2 Double Beds ('N' Room)

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed ('N' Room)

Standard Room, 1 King Bed ('N' Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed ('N' Room)

9.0 out of 10
Wonderful
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room ('N' Room)

8.6 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed ('N' Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Room, 1 King Bed ('N' Room)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Connecting Rooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Suite, 1 Queen Bed with Sofa bed, Connecting Rooms

  • Sleeps 8
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Wheelchair Accessible 'N' Room, 1 King Bed

Wheelchair Accessible 'N' Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Wheelchair Accessible 'N' Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner ('N' Room)

Standard Room, 1 King Bed, Corner ('N' Room) | View from room

Standard Room, 1 King Bed, Corner ('N' Room)

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed ('N' Room)

Superior Room, 1 King Bed ('N' Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed ('N' Room)

9.4 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Pool Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Brisbane South Bank Hotel

Luxury hotel with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Brisbane South Bank Hotel. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Spice Central
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute walk from Brisbane Convention and Exhibition Centre and 6 minutes on foot from South Bank Parklands
Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 485 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Novotel Brisbane South Bank Hotel.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Spice Central – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39 for adults and from AUD 19 for children
  • Nearby parking fee: AUD 30 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 299 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic stay at Novotel Brisbane South Bank! The location is perfect, rooms are spotless and comfortable, and the staff were incredibly friendly and helpful. Loved the amenities, especially the pool. Highly recommend for a relaxing and convenient stay in Brisbane. Would definitely return!
Stayed 1 night in Jun 2025

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No onsite parking Long check in queue
Stayed 1 night in Jun 2025

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Margaret

Business traveller
Disliked: Property conditions & facilities
I was placed in a disabled room which had limited hanging area and no drawers or luggage rack. For a top end hotel charging over $500 a night it was so poor. I stay in 3 star hotels in Europe with better facilities. There was also no coffee machine - instant coffee is not ok in a top end hotel. The staff were aloof and not knowledgeable about reaching the city centre. I left early due to an emergency at home but was not refunded the last night. The staff need better training.
Stayed 3 nights in Jun 2025

4/10 Poor

Patrick

Travelled with partner
The cost was very expensive for the size of the junior suite
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice rooms, comfortable beds, good meals in the restaurant
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable.
Stayed 1 night in May 2025

8/10 Good

Anna, Ormeau

Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel - good location.

Decent hotel, good location, comfortable beds and brollys to borrow when It rains.
Stayed 2 nights in May 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my only complaint was, I had checked for in advance about an early check-in since my flight was coming in quite early in the morning and was told there was a possibility we could get in our room by lunchtime and every time we checked, they kept pushing the time back until it was actual check in time and they were kind of snippy about it and if they have been upfront that there was no possibility of an early check-in I would’ve requested an extra night as opposed to being stuck in the hotel lobby for the entire day
Stayed 4 nights in Mar 2025

8/10 Good

Caroline

Stayed 2 nights in Apr 2025

10/10 Excellent

Sheldon

Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
THE WHOLE EXPERIENCE
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
perfectly situated for what we needed closer to Southbank and the convention Centre as we went to a concert there.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good studio apartments that are well located. Parking a pain if you have car.
Stayed 3 nights in Apr 2025

6/10 Okay

Sophie

Stayed 1 night in Apr 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but bathroom was like being in hospital
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay!! I would come back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good check in, great breakfast, excellent location.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Room was perfect. Beds comfy, bathrooms fresh. Room service handy, though the ravioli wasn’t amazing. Buffet breakfast was also fab tho they could include one barista made coffee vs pointing you to the Nespresso machine. Gym was great, pool could have been heated, a bit cold for the kids in the morning. Overall great location and great sleep, so we were happy
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and well presented room. Easy walk to Southbank, will be staying again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to Conference Centre. Peaceful Comfy bed Problem: Room service meals were cold when they arrived to the room.
Stayed 3 nights in Apr 2025