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The Star Grand Brisbane

5.0 star property

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Photo gallery for The Star Grand Brisbane

Garden
Rooftop terrace
Exterior
3 outdoor pools, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for City King

Hypo-allergenic bedding, in-room safe, laptop workspace

City King

9.6 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Twin Room

City Twin Room | Hypo-allergenic bedding, in-room safe, laptop workspace

City Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for City Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

River King Room | Hypo-allergenic bedding, in-room safe, laptop workspace

River King Room

9.8 out of 10
Exceptional
(49 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

City Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

River Suite | Hypo-allergenic bedding, in-room safe, laptop workspace

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Skyline City Suite

  • 113 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom | Bathrobes, towels

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 217 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds

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About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bathrobes and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with a fitness centre.
During your stay at The Star Grand Brisbane, you're just a quick walk from Queen Street Mall. Features include free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 3 restaurants, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 15 minutes by foot from South Bank Parklands and a 2-minute drive from The Gabba
The Star Grand Brisbane offers its guests 3 outdoor swimming pools and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers – On-site restaurant. Open daily.
Cicada Blu – On-site bar. Open daily.
Sokyo – On-site restaurant. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 40 for adults and from AUD 40 for children
  • Self-parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 407 out of 527 reviews
Rating 8 - Good. 83 out of 527 reviews
Rating 6 - Okay. 20 out of 527 reviews
Rating 4 - Poor. 7 out of 527 reviews
Rating 2 - Terrible. 10 out of 527 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Jenny

Stayed 3 nights in Oct 2025

10/10 Excellent

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for work and everything was exceptional.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, right on the river bank. New, modern, elegant architecture. Excelent cleanliness, room service, great lively ambiance, a wide variety of activities.
Stayed 5 nights in Oct 2025

10/10 Excellent

Niko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely leisure Facilities. Rooms very well appointed. Would definitely stay at the Star Grand again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tianyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhyannon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was amazing. Clean and well presented
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our star at The Star Grand
Stayed 1 night in Oct 2025

10/10 Excellent

Gary, Carrying Place

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, all you need in on location
Stayed 6 nights in Oct 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous weekend getaway! Great hotel and pool area if you just want to relax for a few days!
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, St Ives

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly
Stayed 1 night in Oct 2025

6/10 Okay

Chelsea

Liked: Cleanliness, room comfort
Disliked: Staff & service
We had the suite booked and the service was terrible. We had to phone down 4 times for items that werent stocked, and then when asking to use the pool on the day of departure as the weather the day prior didnt allow us to use the pool the team refused, were incredibly unhelpful and refused any sort of discussion despite the fact id booked the trip for my sisters 50th birthday as a special trip and spent alot of money on the suite. Ive stayed in 5 star hotels all over the world and you are always allowed to use the facilities the day of departure. This interaction, together with the poor service during our stay left our whole experience on a sour note which is extremely dissapointing given the special occasion we were celebrating.
Stayed 1 night in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

fiona, Upper Kedron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms. Great location. Attentive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this new hotel. Will definitely come back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, very central
Stayed 1 night in Oct 2025

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For a 5 star hotel the one time we ate at The Star was very disappointing. I ordered granola, yoghurt and fruit for my breakfast and was served a bowel of yoghurt with a sprinkle of granola and four berries on top. Plus the scrimping on the amount of alcohol in the cocktails was also very disappointing given they were charging $25.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mitchell

Stayed 3 nights in Sep 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious
Stayed 2 nights in Oct 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025