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The Westin Brisbane

5.0 star property

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Photo gallery for The Westin Brisbane

Exterior
Outdoor pool, free pool cabanas, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine
View from property
1 bedroom, down duvets, pillow-top beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
111 Mary Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Casino
    ‪5 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking, City View (Balcony)

1 bedroom, down duvets, pillow-top beds, minibar

Club Suite, 1 King Bed, Non Smoking, City View (Balcony)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View

1 bedroom, down duvets, pillow-top beds, minibar

Premium Suite, 1 King Bed, Balcony, City View

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, minibar

Westin, Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Westin, Club Room, 1 Double Bed

1 bedroom, down duvets, pillow-top beds, minibar

Westin, Club Room, 1 Double Bed

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, minibar

Westin, Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | 1 bedroom, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, minibar

Westin, Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Room, 2 Double Beds, Non Smoking

1 bedroom, down duvets, pillow-top beds, minibar

Westin, Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Westin Brisbane

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Westin Brisbane offers 298 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets. 55-inch LED televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

The breakfast at The Westin Brisbane gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, massages or manicures and pedicures at Heavenly Spa by Westin
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute walk from Waterfront Brisbane and 5 minutes on foot from Queen Street Mall
The Westin Brisbane offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury The Westin Brisbane. For a fee, parking is available.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11 AM.
The Westin Brisbane has 2 restaurants serving breakfast, lunch and dinner.
The Charles – This restaurant specialises in local and international cuisine. Guests can enjoy drinks at the bar. Open daily.
Nautilus Pool Bar – This poolside bar only serves light fare. Open selected days.
Settimo – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11 AM on weekends; AUD 49 to 49 for adults and AUD 24.50 to 24.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Nautilus Pool Bar
  • Settimo
  • The Charles

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift (170 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 49 to 49 for adults and AUD 24.50 to 24.50 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Brisbane Hotel
Westin Brisbane
The Westin Brisbane Hotel
The Westin Brisbane Brisbane
The Westin Brisbane Hotel Brisbane

The Westin Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 386 out of 575 reviews
Rating 8 - Good. 131 out of 575 reviews
Rating 6 - Okay. 33 out of 575 reviews
Rating 4 - Poor. 15 out of 575 reviews
Rating 2 - Terrible. 10 out of 575 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean, comfortable rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with comfy beds and spacious rooms. My only complaint is the food - ordered an in-room dining dish which came half cold, there weren't a whole lot of options at breakfast compared to other 5 star hotels and people in my travel group had problems ordering coffee at breakfast (waiters got the order wrong 3 times). Other than this the staff at the counters and valet were all very friendly and I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff throughout the hotel and great location! the pool was beautiful. I would definately stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, amazing venue
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Reece

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building works surrounding the property was very noisy. Room wasn’t very clean, and was quite dated. Breakfast wasn’t great either.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, stayed in an accessible room - weren’t able to shower normally, we requested to have it fixed however approx 45mins after calling we left to get food / drinks for 3 hours - at some time during those three hours they came to fix it.
Stayed 2 nights in Mar 2025

8/10 Good

Charlotta

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s my go to hotel in Brisbane
Stayed 2 nights in Mar 2025

8/10 Good

Mary E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great Cyclone Prep &Shelter but missed amenities

We stayed at the Westin during Cyclone Alfred because we could not go to the coast, checking in on Wed. March 5th. The hotel had shut down all services except gym and one restaurant on that Wed. despite the change in the forecast to Friday landfall. We asked if the pool could be re-opened without the bar and were denied. The cyclone landfall was pushed 3 days and we spent time outside because the weather was not bad enough to close the pool area. The hotel staff did an awesome job of prepping for the Cyclone but did not have a re-opening plan and we stayed until the Monday without have the lobby bar or pool re-open and the same warnings remained up from Friday. The hotel itself was super humid and uncomfortable with a sewer smell by Sunday. The breakfast buffet was wonderful and the staff did their best to be helpful. The gym stayed open but was hot and the wifi does not work there. Again the GM and duty manager were well prepared to deal with the Cyclone landfall but the other hotels has their bars and amenities re-open while there was no sign of the same here when we left on Monday. And we paid more than regular price of some of the nights.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Reece, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice luxury hotel
Stayed 1 night in Mar 2025

8/10 Good

Odile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in good location

Rooms and overall experience met expectations but one week later holding fee on check-in has still not been refunded which is not ideal. On query by phone they said it will take 10 business days !
Stayed 1 night in Feb 2025

10/10 Excellent

Kirandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property to stay at with everything you need at you footsteps with great rooms and service
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel experience and a great and convenient place to stay
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful & friendly staff. Honestly wouldn’t say it was worth the $500 per night when there are similar properties within the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Excellent Air-Con. Clean room. One of Brisbane's best hotel pools. Great buffet breakfast - hot and cold. If you don't like their coffee, there are lots of coffee shops nearby - but you probably will like it! Onsite valet parking. My only problems: I am allergic to perfume and their White Tea bathroom products, and over fragranced foyer/lounge are difficult for me. Does any hotel have a good hairdryer? I am doubtful! The hotel is older now and could do with new hallway carpet, but they chose the original decor to last. None of these observations would stop me staying again.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter James

Stayed 2 nights in Feb 2025