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SureStay by Best Western Brockville

2.5 star property

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Pool
Reception
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Mall
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬
  • Place, Brockville Railroad Tunnel South Entrance
    ‪5 min drive‬
  • Airport, Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Super 8 by Wyndham Brockville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,203 reviews
The price is €52
includes taxes & fees
23 Nov - 24 Nov
Super 8 by Wyndham Brockville

About this property

SureStay by Best Western Brockville

Hotel in Brockville with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Free continental breakfast and free self parking are also provided. Additionally, a microwave in a common area, a 24-hour front desk and a fireplace at reception are on-site.
SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at SureStay by Best Western Brockville. During your stay, you're just a quick walk from Brockville Shopping Centre. You'll find features such as free self-parking, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Amenities include 2 meeting rooms, a fireplace at reception and a vending machine
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Brockville Shopping Centre and 9 minutes on foot from Kelly Ball Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee.

There are 2 meeting rooms available. The business-friendly SureStay by Best Western Brockville also features a vending machine, a fireplace in the lobby, and a microwave in a common area. Self parking is free.

This Brockville hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
SureStay by Best Western Brockville has a restaurant on site.
Kochi Sushi – This restaurant specialises in sushi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Reviews

SureStay by Best Western Brockville Reviews

6.6

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 178 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 232 out of 1000 reviews
Rating 4 - Poor. 172 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

Reviews

2/10 Terrible

Cheryl

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Breakfast was mouldy (noticed after eating some), a pain in the behind to gwt more than one towel dispote checking in a family of 4.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place and very dirty
Stained sheets
Mold in bathroom
Bathroom fan
Cobwebs
Stayed 1 night in Jul 2025

6/10 Okay

Russell

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

JOSEPH

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I probably use 30 rooms a year. I know what I am saying. Our reservation for a queen size bed was given away. Check in , which usually takes 5 to 10 minutes took 22 minutes.?? Clerk had difficulty The exterior of the property is very tired......parking areas in poor condition The maid had left the remains of the last occupier use of coffee machine ... not clean. The wall paper near the air unit was peeling off. The buttons for the heat / AC were grimy...quite dirty. For $250..I would expect a lot more. My estimate is the room was worth $80.... $100 with tax
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Haley

Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed with no explanation, hallways were stinky and HOT, our door keys did not work so front desk had to let us in. The whole locking system was broken on our room. We couldn’t come and go.
Stayed 1 night in Jun 2025

4/10 Poor

Ella

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed. The hotel was old. It was like the Bates motel.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is old, smelly, and our ac unit did not work. Door knob for the bathroom was on backwards. Not accessible, always 3-4 stairs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was prompt and very helpful. The room was clean and inviting.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities
A pretty standard hotel
Stayed 1 night in Jun 2025

6/10 Okay

Ronald, Tottenham

Liked: Cleanliness, staff & service
Convient off the 401 with lots of parking. I arrived 20 minutes early but no way was i allowed in. Whole facilities were clean but very dated. And expensive, maybe not for that area, but still.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

Best stay of the 10 hotels ive visited last2years

Hotel and my room was very clean, breakfeast was great, as where the staff who delivred ice to my room when i called to mention there was no ice bucket.the hotel is a little dated but this keeps costs low and gets passed on to customers/I have stayed a dozen or so hotels in the last 2years an this was by far my best experience/Convenienlty loated on the hiway 401 its close to kingston gannanoque smith falls so its a great hub, at a good price compared to hotesl in kingston of less qualtiy
Stayed 2 nights in Jun 2025

8/10 Good

anthony

Travelled with family
Liked: Cleanliness
Staff were quite helful. Its an old property. Everything was fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, everything is mins from this location
Stayed 2 nights in Jun 2025

2/10 Terrible

Sanzida

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very unclean, no elevator available in the facility.
Stayed 2 nights in Jun 2025

4/10 Poor

Johnn

Travelled with family
Disliked: Amenities, property conditions & facilities
It was adequate: -shower, had to fiddle around to find hot water - towels OLD, tears in some and others discoloured - tired looking.
Stayed 1 night in May 2025

2/10 Terrible

Kifle

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Corridors and rooms smell bad. All the doors are open to everyone and it is not safe. Security deposit is exaggerated.it doesn’t deserve to deposit 200 as a security for this hotel. I won’t recommend.
Stayed 1 night in May 2025

8/10 Good

RAE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff @ front desk, most helpful - went beyond required duty and arranged an alternate room to be cleaned to provide us with a walk-in shower vs. tub/shower unit. Eighty + year old tenants have difficulty using a tub as shower stall.
Stayed 2 nights in May 2025

2/10 Terrible

Mary-Ann

Travelled with family
It was a dump!
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and property was nice and clean. It was nice and quiet.
Stayed 1 night in May 2025

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..close to stores
Stayed 1 night in Apr 2025