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4.1 out of 5

"Saubere, zweckmässig eingerichtete Zimmer mit eigenem Badezimmer, reichhaltiges gutes Frühstück, " More

By a verified traveller on Sun 19 Mar 2023

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€117* Per night/room 16 May - 17 May

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Caroline. During your stay, you'll be close to Monte San Salvatore. You'll find features such as free WiFi in public areas, plus an outdoor pool and a poolside bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • 4.4 mi (7 km) from Lake Lugano and 10.8 mi (17.3 km) from Monte San Salvatore
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Caroline ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Caroline

Everyone (16) Couples (11) Family (5)
4 out of 5
Saubere, zweckmässig eingerichtete Zimmer mit eigenem Badezimmer, reichhaltiges gutes Frühstück,

Posted by on 19 Mar 2023

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4 out of 5

Posted by on 6 Aug 2023

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4 out of 5
Nettes Personal

Posted by on 2 Aug 2023

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5 out of 5
Super.

Posted by on 26 Jun 2023

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5 out of 5
Un petit hôtel charmant au calme

Posted by on 23 Jun 2023

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5 out of 5

Posted by on 19 Jun 2023

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2 out of 5
Das ist niemals ein 4* Hotel! Zum teil kein TV im Zimmer, das Frühstück zum teil nicht auf die abgemachte zeit vorbereitet. Hotel zustand schrecklich.

Posted by on 31 May 2023

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5 out of 5
pas besoin de plus

Posted by on 27 Mar 2023

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5 out of 5
Sehr freundliches Personal! Angenehmes Ambiente und sehr schöne Lage mit Aussicht auf den See

Posted by on 2 Jan 2023

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2 out of 5

Posted by on 11 Oct 2021

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Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Caroline. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Brusimpiano hotel.

  • 24 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free parking nearby

Transport

  • Train station: Ponte Tresa Station (4.8 km / 3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Caroline offers 24 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Brusimpiano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • Pets: EUR 15.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts major credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Uncovered self-parking fee: EUR 10 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 10:30 PM and 2:00 AM
  • Late check-out fee: EUR 45 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caroline Brusimpiano
  • Caroline Hotel
  • Caroline Hotel Brusimpiano
  • Hotel Caroline
  • Hotel Caroline Brusimpiano
  • Hotel Caroline Hotel
  • Hotel Caroline Brusimpiano
  • Hotel Caroline Hotel Brusimpiano

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to midnight
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.