Citybox Brussels Centre Louise

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Shared kitchen
Reception
Lobby sitting area
Shared kitchen
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • 24/7 front desk

Explore the area

View in a map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Place du Grand Sablon
    ‪11 min walk‬
  • Place, Royal Palace of Brussels
    ‪15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

Double Room

8.4 out of 10
Very good
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room Small

8.6 out of 10
Excellent
(46 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 1 Queen Bed and 1 Queen Sofa Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Citybox Brussels Centre Louise

Along with a 24-hour business centre, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall and a vending machine are on-site. Weekly housekeeping is available.
Citybox Brussels Centre Louise offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.
During your stay at Citybox Brussels Centre Louise, you're just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas and a 24-hour business centre.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a 24-hour business centre, meeting rooms and a vending machine
  • Steps from Avenue Louise and a 3-minute drive from Royal Palace of Brussels
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels Centre Louise also features a vending machine, express check-in, and express check-out.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 249 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 249 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Centre Louise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 750 reviews
Rating 8 - Good. 209 out of 750 reviews
Rating 6 - Okay. 79 out of 750 reviews
Rating 4 - Poor. 31 out of 750 reviews
Rating 2 - Terrible. 18 out of 750 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Melinda

The location isn't that great. It is quite a ways from grand place where all the restaurants and shopping is. No televisions. Not really carpet, just an outdoor vinyl product. My feet felt wet when walking in it. Refresh service every 3 days
Stayed 6 nights in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and pleasant staff. Location is ideal.
Stayed 2 nights in Dec 2025

6/10 Okay

Jiahao

Liked: Property conditions & facilities
The overall experience / environment was comfy. The disappointing part is the reception staff, who could have been more welcoming, helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent location.
Stayed 3 nights in Dec 2025

8/10 Good

mehdi

Liked: Staff & service
Good location, easy check in/out. Room was a little bit smaller than what I expected, anyhow acceptable
Stayed 3 nights in Dec 2025

8/10 Good

Alexsandra

Stayed 2 nights in Dec 2025

6/10 Okay

Leonardo

Travelled with partner
Disliked: Amenities
Great location. Simple room.
Stayed 4 nights in Dec 2025

8/10 Good

Jemma

Stayed 2 nights in Dec 2025

6/10 Okay

Rachel

Stayed 2 nights in Dec 2025

4/10 Poor

KALUM

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage qu'on annonce des options qui ne sont pas disponibles
Stayed 6 nights in Dec 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious, floor had some weird stains, and the bathroom has a frosted door which we did not find appropriate for a family. You could see the person on the toilet or undressing.
Stayed 1 night in Dec 2025

10/10 Excellent

Veroska

Stayed 2 nights in Dec 2025

8/10 Good

YUSHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 4 nights in Nov 2025

6/10 Okay

Sydney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Slightly strange to check in on a screen with no human contact. I had not previously been informed that I would have to pay a city tax and when I was prompted to pay at check-in (I was confused because I had already paid online) it was difficult to locate a staff member to talk to. The location was good, a little out of the city centre but the city is very walkable so we were able to get into the city centre in 15 minutes. There is a communal kitchen downstairs that was stocked with dishes, which was convenient. We chose this hotel as one stop on a longer vacation because of the laundry facilities and were slightly disappointed when we found out it was 7 euros for each machine (14 euros if you wanted to wash and dry one load) so we did not end up utilizing this facility.
Stayed 3 nights in Nov 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Nov 2025

6/10 Okay

Luis

Disliked: Staff & service
Good location with lots of food options. Checkout was seamless. Checkin was a bit annoying. I arrived a half hour before checkin and the woman who came to help would only check me in early for 25 euro. For half an hour early? The room is obviously ready. Come on now. Otherwise it was fine. The room had scuff marks on the walls and the neighborhood Can get rowdy but it felt safe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Didn't see any staff, but were in the office if you needed them. Checkin & out are automated & very quick. Room & shower were excellent size & comfortable, with working air con. Good communal facilities. Only weakness was the choice of floor covering: a black type of matting, this shows remnants of cream & must make cleaning difficult (I should have asked them to clean). Fortunately I had my slippers so left it as on arrival, otherwise the hotel was clean, modern & spotless
Stayed 2 nights in Nov 2025

8/10 Good

Cara

Liked: Cleanliness, amenities
Nice modern hotel. Room size was fine and it was clean. There was no tv, which was fine for us. There is also a communal area on the bottom floor where fridges are available if you need to store anything as well as a kettle if you want to make a drink. Location was good, not far from a metro station, or about a 20-25 minute to the central train station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fernanda

Stayed 1 night in Nov 2025

10/10 Excellent

Sadie

Stayed 2 nights in Oct 2025

8/10 Good

Bradley

Liked: Cleanliness
Do it yourself hotel with modern vibe. Lots of business travelers seem to stay here so bustling common areas. Good connecting coffee shop. Rooms are small with limited amenities, but this is noted in the listing. Loved have the laundry room.
Stayed 4 nights in Oct 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel but clean and in a good location. Many shops and restaurants nearby. The only issue was that I had to pay city tax but on Hotels.com says taxes included. Booked addtional night via different website that had city tax included for the same price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, and the shared kitchen is really useful. Easy check in.
Stayed 1 night in Nov 2025

8/10 Good

Nickolai, Freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and easy self check in and check out...room was clean, spacious and comfortable bed...only down side there was no TV and mini fridge in the room
Stayed 1 night in Nov 2025