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Smartflats - Louise Brussels

2.5 star property

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Relax in this serene bedroom with a large bed, pendant light, and potted plant.
Enjoy self-catering facilities in this compact living space with a kitchenette and dining area.
Enjoy cooking in this well-equipped kitchen with microwave, stainless steel sink, and dishwasher.
Cozy living space with a flat-screen TV, dining table, and kitchenette.
Bathroom features a glass-enclosed shower, handheld showerhead, and wall-mounted faucet.

Popular amenities

  • Washer
  • Kitchen

Explore the area

Map
Rue Jourdan, 50, Brussels, 1000
  • Avenue Louise
    ‪3 min walk‬
  • European Union Parliament Building
    ‪4 min drive‬
  • La Grand Place
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen | 1 bedroom, iron/ironing board

Comfort Studio, 1 Double Bed, Kitchen

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment, Kitchen

1 bedroom, iron/ironing board

Comfort Apartment, Kitchen

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | 1 bedroom, iron/ironing board

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Enjoy a city view from the large window in this stylish room, featuring a comfortable bed with a wooden headboard.

Safestay Brussels Grand Place

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.6 out of 5, Good, (851)
The price is €90
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Safestay Brussels Grand Place

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Louise Brussels

Apartments with kitchens, a short walk to Avenue Louise
Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Added amenities include a washing machine, a flat-screen TV and an electric kettle.
Smartflats - Louise Brussels offers 40 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers.
During your stay at Smartflats - Louise Brussels, you're just a quick walk from Avenue Louise. This budget apartment building has 40 apartments. A kitchen and a flat-screen TV are available in each apartment.
  • Each apartment offers a kitchen, a washing machine and a flat-screen TV
  • Just a 4-minute walk from Avenue Louise and a 5-minute drive from European Union Parliament Building

Languages

English, French, Spanish

Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests will receive an email with check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Smartflats Louise Brussels
Smartflats - Louise Brussels Brussels
Smartflats - Louise Brussels Apartment
Smartflats - Louise Brussels Apartment Brussels

Smartflats - Louise Brussels Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 13 out of 42 reviews
Rating 4 - Poor. 10 out of 42 reviews
Rating 2 - Terrible. 9 out of 42 reviews

5.8/10

Cleanliness

5.4/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

aris, naples

Travelled with group
Disliked: Amenities
Close by restaurants, the apt has everything that you need, just the bathroom is too small and doesn't have elevator.
Stayed 2 nights in Apr 2025

4/10 Poor

Gabriela

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to have wifi for that week, we called the customer service number, they were not helpful at all, so we ended up not having wifi at all for the whole week. (Customer service people were nice and respectful but didnt do much) the sheets were stained (black stain) the water pressure in the shower is horrible, couldn't even wash my hair properly and its small, one person can barley fit in there.The pictures of the appartment are decieving, the pictures showed that we would have a bathroom, and when we arrived there the shower is literally in the room, so everyone can see you showering. There was no light in the apartment only in the room. The sofa bed was also super uncomfortable
Stayed 6 nights in Mar 2025

10/10 Excellent

aureen

Travelled with family
Liked: Cleanliness, room comfort

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
Stayed 3 nights in Feb 2025

6/10 Okay

Daisy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Stayed 3 nights in Feb 2025

4/10 Poor

Thomas

Disliked: Cleanliness, room comfort
Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Stayed 2 nights in Jan 2025

4/10 Poor

sophia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Orville, Plantation

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Stayed 4 nights in Nov 2024

6/10 Okay

DANIEL ITSE

Disliked: Cleanliness
The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
Stayed 3 nights in Oct 2024

6/10 Okay

Cristina

Travelled with family
Disliked: Amenities, property conditions & facilities
We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
Stayed 2 nights in Sep 2024

6/10 Okay

Eric

Liked: Cleanliness

Séjour à Bruxelles

Nous avions la chambre 002 au rez de chaussé. Cela a posé beaucoup de désagréments dûs aux bruit incessant de la porte d’entrée qui claquait à chaque fermeture. D’autant qu’un groupe ayant loué plusieurs chambre est arrivé le vendredi occasionnant des nuisances nocturnes ( cris , bruit, porte claquant): j’ai dû intervenir pour faire la police ( ce type d’hébergement sans personnel présent ne devrait pas accueillir des groupe de jeunes, puisque personne ne peut directement les canaliser). D’autre part, il manquait dans notre logement une recharge de gel douche, un torchon , un balai ( puisqu'on nous demande de le rendre dans un bon état de propriété). Pas de liste du matériel mis à dispisition.
Stayed 6 nights in Apr 2025

2/10 Terrible

Luis Enrique

Travelled with family
Disliked: Cleanliness, room comfort

Totalmente engañados (se pagó por otras condicion)

Se contrató un servicio y nos cambiaron las condiciones y la dirección del lugar dos veces. Incluso el último cambio lo hicieron un día antes de ingresar. Se contrató una propiedad para 5 personas, internet y lavadora. Y a la llegada nunca hubo internet ni lavadora, el lugar solo tenía 3 camas (2 individuales y 1 matrimonial) osea solo para 4 personas. Terrible no entiendo como Hoteles.com proporciona este tipo de lugar con administraciones que no cumplen lo que ofrecen. Teníamos varios días en Europa y por eso quisimos contratar un lugar con lavadora y el lugar a donde nos enviaron no tenía. Además el baño no drenaba bien, el agua de la tina no se iba y todos tuvimos que bañarnos con agua en posada, la cual empezó a salir después por debajo de la tina hacia el lavatorio.
Stayed 2 nights in Apr 2025

4/10 Poor

Øyvind

Disliked: Cleanliness, room comfort
Jeg har bodd smartflats 2 ganger, og jeg opplever at kvalitet og komfort kommer an på hvordan rom du får. Mitt første opphold var på rom 001, og det var betydelig bedre enn rom 002. Renholdet var noe dårlig, rommet var kaldt og kjøkkenet var dårlig utstyrt. Men beliggenheten er veldig bra og lett å komme i kontakt med personalet.
Stayed 7 nights in Feb 2025

6/10 Okay

Carlos Sebastian

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room itself is very nice, but the building is in poor condition. Many rooms are undergoing restoration or construction, resulting in excessive noise, dust, and debris scattered throughout the premises. Additionally, there is no elevator.
Stayed 2 nights in Feb 2025

2/10 Terrible

Pascale

Stayed 2 nights in Feb 2025

8/10 Good

Rosa

Liked: Property conditions & facilities
Buona la posizione , migliorerei solo un po’ la pulizia della polvere
Stayed 5 nights in Oct 2024

4/10 Poor

Olivier

Business traveller
Disliked: Room comfort

Expérience à ne pas reproduire, Fuyez !

Porte d'entrée fortement ajourée, brosse de WC dans une eau douteuse, PQ sur le sol dans une corbeille, pas de lumière dans la salle de bain, SDB très très petite, pommeau de douche qui se déboîte à l'utilisation , double-vitrage inefficace, plinthe qui tombe quand on ouvre le meuble de la cuisine, rue bruyante et lampadaires juste derrière les fenêtres, et le summum superbe TV sans télécommande (j'attends toujours le retour de la hotline pour régler le problème), et derrière une plaque en bois qui tient par 2 vis présence d'un chauffage qui se met en route toutes les 5 minutes. Séjour prévu pour deux nuits, j'ai préféré prendre la route de nuit pour ne pas rester une nuit de plus. Même le personnel d'entretien n'est pas discret !
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Víctor

Travelled with family
Disliked: Cleanliness, room comfort

Insatisfecho

Falta de limpieza, suciedad en paredes y techo de manchas extrañas, sofa cama incomodísimo, unico bueno ubicación, cerca de transporte público y buena calefacción
Stayed 7 nights in Nov 2024

6/10 Okay

Zoi

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Mohamad Ali

Stayed 3 nights in Nov 2024

2/10 Terrible

Elodie

Travelled with family
Disliked: Cleanliness, room comfort

Horrible

Du hall aux appartements tout est sale est délabré. Des traces suspectes sur les murs et le plafond, une salle de bain au joins moisis, des toilettes sans eaux. Nous sommes simplement partis. Une honte de faire une publicité aussi mensongère entre les photsmis et la réalité.
Stayed 2 nights in Oct 2024

4/10 Poor

Nayia

Disliked: Cleanliness, room comfort
Stayed 28 nights in Sep 2024

2/10 Terrible

Saiei

Business traveller
Disliked: Cleanliness, amenities, room comfort
No wifi available while I was staying because it doesn’t tell me the correct wifi. No response from the office. The worst service ever.
Stayed 3 nights in Sep 2024

6/10 Okay

Abduljawad

Travelled with group
Liked: Cleanliness, property conditions & facilities
De locatie van het appartement leek geschikt en alles was in orde. Het enige dat we niet leuk vonden, was dat de douche zichtbaar was. Zet tenminste iets ondoorzichtigs op het glas om het zicht van buitenaf te belemmeren.
Stayed 3 nights in Aug 2024