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The Usual Brussels

4.0 star property
VIP Access

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Photo gallery for The Usual Brussels

Restaurant
Exterior
Sustainable Executive King | Laptop workspace, blackout curtains, soundproofing, free WiFi
Reception
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Belgian Comic Strip Center
    ‪6 min walk‬
  • Place, La Grand Place
    ‪12 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Sustainable Accessible Double

Sustainable Accessible Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Accessible Double

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

Sustainable Superior Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Superior Double

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

Sustainable Small Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Small Double

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

Sustainable Standard Double | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Standard Double

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

Sustainable Standard Twin | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Standard Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Superior Twin

Sustainable Superior Twin | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Superior Twin

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Executive King

Sustainable Executive King | Laptop workspace, blackout curtains, soundproofing, free WiFi

Sustainable Executive King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Cosy

  • Sleeps 1

View all photos for The Usual

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual

  • Sleeps 2

View all photos for The Twin

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin

  • Sleeps 2

View all photos for The Usual Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual Plus

  • Sleeps 2

View all photos for The Twin Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin Plus

  • Sleeps 2

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About this property

The Usual Brussels

Hotel with a restaurant, near La Grand Place
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Weekly housekeeping is available.
The Usual Brussels offers 72 accommodations with a hairdryer and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Usual Brussels, you're just a quick walk from Rue Neuve. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include multilingual staff and a lift
  • 12 minutes by foot from La Grand Place and a 3-minute drive from Tour & Taxis
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

The U Bar – On-site café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

The Usual Brussels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 87 reviews
Rating 8 - Good. 20 out of 87 reviews
Rating 6 - Okay. 5 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay surprised me in a good way. It's not your typical hotel... hugely sustainable including the shuttlecock l-made lamps. The service was exceptional and the breakfast delicious.
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025

10/10 Excellent

Parminder

Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Stayed in a twin. Excellent bathroom, had everyhing we needed. Quiet. Friendly and helpful staff. 10-15 min walk to Grand Place. Would definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Hang Liang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very God

Good stay
Stayed 1 night in Sep 2025

8/10 Good

Derk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Some noise if next door guests used water. Very centric, but some outdated sexshops in the area gave it a bit of ‘close to a station’ vibe. But I also get the impression that those shops don’t influence the atmosphere anymore.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

This hotel was perfect, fairly quiet street but close to shopping and center square. My son and I were made to feel comfortable and the staff was very attentive. Lastly, the rooms were so quiet and able to sleep at night. Definitely would recommend this hotel!
Stayed 2 nights in Aug 2025

4/10 Poor

Debora

Disliked: Cleanliness, room comfort
Room was way too small but major issue was that they would not clean it without charging for it. Spent 3 nights there. 1 night would have been okay but not more. Entrance and elevator very shabby, old carpet worn floor of elevator. They claim to be new and all remodeled but did not see it. Staff downstairs was friendly. Breakfast which is extra was decent. Area of hotel is a bit seedy. Would not recommend. Much better stays elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Business traveller
Liked: Amenities
The Hotel is in a great location just at the edge of the city centre. Right near the shopping area and a few minutes walk to bars/restaurants. The rooms are clean and the staff are very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel, Durham

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to get to surrounding areas. Enjoy our time there
Stayed 1 night in Jul 2025

10/10 Excellent

Hui Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and love the customized layout of the room (beanbag for extra sitting space, extra hooks, full length mirror, multiple lamps for cozy ambience). Very stylish room and had a comfortable stay. Close to Rogier train station and walkable to Grand Place and main sightseeing spots. Will recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Functional hotel with clean rooms and very attentive staff
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very hospitable, informative and accommodating when I arrived from the airport on an early flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in May 2025

10/10 Excellent

Boris

Stayed 10 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Stayed 1 night in Apr 2025

10/10 Excellent

Amrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, superb place

The bed was super comfortable and the decor was clean, modern and environmentally friendly
Stayed 1 night in Mar 2025

8/10 Good

laurent

Stayed 2 nights in Mar 2025

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay before heading home. Everything within walking distance, behind a shopping street and about a 15 minute walk to the main part of Brussels. Lovely staff too!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable, Safe & Friendly Staff

The location of the hotel was awesome. It was very walkable to all places and I felt safe walking around the city. The staff was amazingly nice and very helpful. The service in the small cafe was amazing. The room was a decent size.
Stayed 3 nights in Dec 2024