Sonesta Hotel Bucaramanga

3.5 star property
VIP Access

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Photo gallery for Sonesta Hotel Bucaramanga

Enjoy unobstructed city views from the rooftop pool, surrounded by glass panels and lounge chairs.
Conference room with city views, featuring a carpeted floor, tables, chairs, and decorative accents.
Relax in the hotel's outdoor seating area with round seating and tables, offering a view of the distant mountains.
Experience the charm of Sonesta Hotel's elegant entrance, surrounded by a beautifully maintained garden.
Reception area with a minimalist design, featuring a reception desk and waiting area with large windows offering a view of the surrounding mountains.

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Centro Comercial Cañaveral
    ‪3 min walk‬
  • Cardiovascular Foundation of Colombia
    ‪8 min walk‬
  • Clínica Foscal Internacional
    ‪11 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

Twin Room Standard

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping centre in Floridablanca with free breakfast
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Bucaramanga. During your stay, you'll be connected to a shopping centre and just a quick walk from Parque Caracolí Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Parque Caracolí Shopping Center and La Florida Shopping Center
  • Airport shuttle service available for a fee
Sonesta Hotel Bucaramanga offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Bucaramanga. Free self parking is available.

This 3.5-star Floridablanca hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Sonesta Hotel Bucaramanga has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 461 out of 630 reviews
Rating 8 - Good. 111 out of 630 reviews
Rating 6 - Okay. 24 out of 630 reviews
Rating 4 - Poor. 21 out of 630 reviews
Rating 2 - Terrible. 13 out of 630 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

BARRY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop restaurant and bar good food better staff.... amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and great location. Very Good food in the rooftop restaurant
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose, North Bergen

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expiriance
Stayed 7 nights in Mar 2025

10/10 Excellent

Nubia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Nilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel super nice breakfast 10 out of 10 customer service. very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is amazing breakfast 10 out of 10 customer service. They are very professional and helpful. Love it. I do recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
great location and convenient
Stayed 7 nights in Feb 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 12 nights in Feb 2025

10/10 Excellent

Marcela

Stayed 2 nights in Feb 2025

10/10 Excellent

ORLANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located
Stayed 1 night in Feb 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience
Stayed 1 night in Feb 2025

2/10 Terrible

Paula

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ningun tipo de tratamiento VIP. El lobby del hotel no tenia aire acondicionado, no entregaron las habitaciones hasta la hora exacta del check in. La comida del room service deja mucho que desear. No regresare
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

6/10 Okay

Opo, Montverde

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is situated inside a Mall which is good. The rooftop restaurant is great and some staff is friendly. The room is kind of dirty with some mold in the bathroom. The pool is very small and uncomfortable. Definitely not a family hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Abraham, Fort Lauderdale

Travelled with group
Disliked: Amenities
This is my second time at this hotel first was not great but wanted to give another opportunity but this time was worse. The walls you can hear from the noise from the other room. Also if you ask for water on the 7th floor restaurant the staff is only allowed to sell you abottle but cannot provide you with a glass of water. My friend had to register twice
Stayed 5 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the upscale hotel roof top. David in the front desk Was great at the check in time.
Stayed 1 night in Jan 2025