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Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Relax in a cozy space with a comfortable sofa, desk, and flat-screen TV.
Welcome to our reception area, where friendly staff are available to assist with your stay.
Enjoy a comfortable stay in this well-appointed room featuring a flat-screen TV, compact kitchenette, and cozy seating area.
Reception area with two desks, digital displays, and a beverage fridge.
Indulge in a variety of international cuisine at our self-service buffet.

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
601 Main St, Buffalo, NY, 14203
  • Shea's Performing Arts Center
    ‪2 min walk‬
  • Buffalo Niagara Convention Center
    ‪5 min walk‬
  • KeyBank Center
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(40 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(24 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Hotel with free breakfast, steps from Market Arcade Building
This smoke-free hotel features a fitness centre, a business centre and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG offers 146 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG. During your stay, you're just a quick walk from Chippewa District. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Market Arcade Building and Buffalo Music Hall of Fame
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG.

This Buffalo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 16.00 per day (500 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel
Comfort Suites Hotel Downtown
Comfort Suites Downtown Hotel Buffalo
Comfort Suites Downtown Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Holiday Inn Express Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown Medical CTR
Holiday Inn Express Suites Buffalo Downtown Medical CTR by IHG

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a lot of marajuana smoking on our floor. Could smell it in hallways Bathroom on main level wasn’t accessible
Stayed 1 night in Apr 2025

8/10 Good

Lakesha

Liked: Staff & service, property conditions & facilities
Hotel was nice, decent for price. Parking is two blocks away.
Stayed 1 night in Apr 2025

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natuanda

Very nice and classy.
Stayed 1 night in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and super close to the Shea theatre where we had tickets for DWTS. Only issue is there is no parking on site so you have to drive a bit to park the car.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Parking sucks.
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was very loud with the tram which runs from 630am to midnight also parking situation is hard walking 5 min in the cold. The hotel would be perfect and I am aware they can't change where they are located. We will continue to come back when we need to go downtown for anything
Stayed 1 night in Apr 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and room!!! The suites with the separated bedroom are a great change of pace compared to a traditional studio like room. Everything worked and was in great shape. Shower was great, talk about high water pressure. Bed was comfy and clean. HIGHLY RECOMMEND!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s close to TownBallroom… We’ll see you again!😊
Stayed 1 night in Apr 2025

8/10 Good

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one huge complaint about my stay is that there was not any parking available for our stay. We had to park down the street in a parking garage and walk a couple blocks to the hotel and the parking cost us $20 to stay for the day and over night. There should be some paid for parking available or at least have our parking validated.
Stayed 1 night in Apr 2025

4/10 Poor

Benito

Disliked: Cleanliness, amenities, property conditions & facilities
The location was great, the service however, was not. For almost 200 dollars this stay was certainly rather uncomfortable. Stained walls and corners, a tub that had mold in it, paint scratches on doors, noise as early as 6 am due to our window being beside the garbage receptacles AND the best of it all, NO PARKING. We had to haul all of our things in and out our car and walk three blocks to get to the "recommended" parking garage, which added 20 dollars to our already steep stay. I think the only good thing was the receptionist, who charmed us with her professionalism and elephant charms. Will not be staying there again. I'd rather drive through Buffalo downtown than waste 200 dollars in a very mediocre and dirty hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larger room, comfortable bed, nice people at the front desk.
Stayed 1 night in Apr 2025

8/10 Good

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t enjoy parking offsite but otherwise enjoyed our stay
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Town for Hockey

Came for a Buffalo Sabres hockey game. Had a very enjoyable overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel close to Shea’s and restaurants. Free on street parking. Suites are spacious and clean. Bed is ok, could feel the center dip. Room was 84 degrees when we got in, luckily it cooled down quick, but couldn’t open windows at all to get cool air in.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, easy access for a concert at Keybank Center!! Will absolutely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Every thing was good except for the fact there was not an onsite restaurant. You had to order from a restaurant and have food delivered to the hotel except for breakfast. Also, we were told that the shuttle does not transport customers to the airport. However the morning I left (4:30 am) I was asked by a shuttle driver, if I was going to the airport & was told the shuttle could take me. But, it was too late bc I had ordered an Uber. I had to use Uber bc since the driver was there waiting, I would have been charged for it even if I decided to ride the shuttle. Disappointed that I had been given conflicting messages regarding the shuttle. As I could have saved some money.
Stayed 3 nights in Mar 2025

8/10 Good

Tinashe

it was a good experience
Stayed 2 nights in Mar 2025