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The Oaks Hotel

3.5 star property

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Photo gallery for The Oaks Hotel

Exterior
Exterior
Bar (on property)
Standard Twin Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Colne Road Reedley, Burnley, England, BB102LF
  • Place, Queen Street Mill Textile Museum
    ‪4 min drive‬
  • Place, The Woodland Spa
    ‪5 min drive‬
  • Place, Turf Moor
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Standard Plus Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Plus Double Room with View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Family Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Double Bed and 1 Single Sofa Bed

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Exterior
Mercure Blackburn Dunkenhalgh Hotel & Spa
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.0 out of 5, Very good, 465 reviews
The price is €64
includes taxes & fees
18 Jan - 19 Jan 2026
Mercure Blackburn Dunkenhalgh Hotel & Spa

About this property

The Oaks Hotel

Hotel in Burnley with fitness centre and steam room
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
The Oaks Hotel offers 50 accommodations with a hairdryer and an iron/ironing board. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Oaks Hotel. During your stay, you'll be close to The Woodland Spa. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a steam room
  • Just a 4-minute drive from Queen Street Mill Textile Museum and a few minutes from Inside Spa
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Oaks Hotel, you'll find an indoor pool, Access to hot tub, a steam room, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and a garden are also featured at the business-friendly The Oaks Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Burnley hotel.

For a fee, guests can enjoy a English breakfast on weekends from 8:00 AM and 10:00 AM.
Quills Restaurant – This brasserie serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quills Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 for adults and from GBP 7.50 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

The Oaks Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 823 reviews
Rating 8 - Good. 274 out of 823 reviews
Rating 6 - Okay. 150 out of 823 reviews
Rating 4 - Poor. 83 out of 823 reviews
Rating 2 - Terrible. 56 out of 823 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Sep 2025

6/10 Okay

Alan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rohintan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities

Poor quality hotel that's lost its shine.

Sadly this hotel has lost its shine. We have been going to the hotel for over 40 years and cannot believe how depressing it now looks internally. The building and grounds are fabulous on the outside but the inside has declined significantly. The bed was comfortable but the bathroom was poor due to poor water pressure in the toilet and the repairs to the bath was ridiculous. The corridor had a bucket collecting water from a roof leak. Staffing levels appeared very limited with some customers sat waiting for service at the bar or reception. Didn't stay for breakfast so can't comment on that. The price was average but wouldn't be worth a higher price. Many years ago this hotel was the place to go and spend a happy event or a lovely evening meal. There was a pianist playing in the voyer along with a lovely roaring fire with comfy sofas to sit in and relax. No such thing now. Very sad
Stayed 1 night in Sep 2025

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Lovely character hotel and stay

The hotel itself was lovely but a little tired decor wise. The bedroom was well enough equipped and the bed was actually really comfy. The staff were friendly and accomodating, and the food was lovely. The leisure club adjoined to the hotel was a nice extra, and the jacuzzi and sauna were lovely and well worth the 5 or 7 pound entry (dependant on weekday or weekend) Would happily stay again as overall it was value for money and situated within easy reach of local transport routes.
Stayed 2 nights in Sep 2025

6/10 Okay

Callum

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quiet location

free parking friendly staff nice room spacious nice breakfast rooms are dated have been informed new owners will carry out new rooms for guests.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Keely

Stayed 3 nights in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

shocking

Look at the cleanliness reviews before, this hotel Where do I start? Well booked a 3 night stay online a "so called Luxury Room" ( not luxury in any way ) well the room when entered was filthy and it is not like service filth but aged filth, Bathroom full of limescale , Taps, Bath, Shower screen. All skirting boards and white doors absolutely riddled with dirt. Dust over desks and tv Bed was broken and at a slant. Carpet are badly stained. Furniture broken and ripped I refused to sleep in the room or even stay stay at the hotel, and asked for a refund as I was not going to be staying in there, its been over a week now and not had any issue of a refund so I will be taking this further and onto legal this is not acceptable level of service. Claire on the reception who I walked around the room and also was taking pictures on all the issue's and totally agreed with the on condition of the room, My recommendation is check the room it you are staying here before you pay!! When I see the reviews left by other reviewers I am not the only one so there is a pattern in regards to this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 mins from the football ground.

Used this hotel when going to a night game at Turf Moor. (Burnley). Great location. Comfortable bed. Great shower. Clean throughout. Ideal.
Stayed 1 night in Aug 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oaks Hotel

Stayed 3 nights in Aug 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this hotel by chance by doing a search online of available hotels in the area. Loved the old fashioned charm of the maze of corridors and going up and down steps. Reception staff were very helpful when asked where to go in the area. On the cons. The TV remote did not work, and they tried spare batteries but that did not help so had to use the buttons on the side. There is a garden that backed onto out room and they kept chickens and a cockerels and every morning it started crowing long before it got light. It was so loud that I could hear it even when all the windows were shut.
Stayed 2 nights in Aug 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2025

4/10 Poor

Clair

Travelled with family and small children
The window lock was broken and would close, the bathroom door was rotten on the bottom and dirty, hair on the bathroom floor. The chair in the room was peeling, the bunk beds were uncomfortable and noisy and in the pool the safety rail was only held on with one bracket in the middle
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely staff clean room and quiet 100% would definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025