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The New Quill Hotel

3.0 star property

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Photo gallery for The New Quill Hotel

Exterior
Restaurant
Restaurant
Exterior
Standard Room | Individually decorated, individually furnished, desk, laptop workspace

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
413, Busia, kenya, 50400
  • Place, Tororo Rock
  • Airport, Mumias (MUM)
    ‪62 min drive‬

Room options

View all photos for Family Room, Non Smoking, Pool View

Family Room, Non Smoking, Pool View | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Non Smoking, Pool View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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About this property

The New Quill Hotel

Hotel in Busia with 3 restaurants and 24-hour front desk
This hotel features 3 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and a children's pool.
The New Quill Hotel offers 17 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary slippers and blackout curtains. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
At The New Quill Hotel, you'll find features such as free WiFi in public areas, self-parking and a manager's reception.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • 19.3 miles (31 km) from Tororo Rock and 21.9 miles (35.2 km) from Lake Victoria
The New Quill Hotel offers its guests an outdoor pool and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. The business-friendly The New Quill Hotel also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Busia hotel.

The hotel hosts a free manager's reception daily.
The New Quill Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: KES 1,000 for adults and KES 500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: 12:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 1000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately KES 1000 for adults and from KES 500 for children
  • Rollaway bed fee: KES 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 5:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The New Quill Hitel
The New Quill Hotel Hotel
The New Quill Hotel Busia
The New Quill Hotel Hotel Busia

The New Quill Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Loris

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Der Check In gestaltete sich etwas schwierig. Wir waren drei Männer und hatten entsprechend zwei Zimmer, eins davon mit Doppelbett. Ein Tag später wurde uns gesagt, dass zwei Männer nicht in einem Bett schlafen können. Dies sei nach kenianischem Recht unzulässig. Somit mussten wir das Zimmer wechseln. Die Transparenz ließ somit zu Wünschen übrig. Insgesamt war die Ausstattung der Zimmer aber gut. Das Frühstück variierte von Tag zu Tag, war aber ok.
Stayed 5 nights in Nov 2025