See all properties

Cairns Central Plaza Apartment Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Cairns Central Plaza Apartment Hotel

Front of property – evening/night
View from property
Two Bedroom Apartment | Balcony
Fridge, microwave, coffee/tea maker, electric kettle
Studio, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Parking included
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
58-62 Mcleod Street, Cairns, QLD, 4870
  • Cairns Central Shopping Centre
    ‪2 min walk‬
  • Cairns Esplanade
    ‪8 min walk‬
  • Reef Fleet Terminal
    ‪16 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for 1 Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

1 Bedroom Apartment

8.4 out of 10
Very good
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Studio, 1 Queen Bed

8.6 out of 10
Excellent
(23 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Flat-screen TV

Two Bedroom Apartment

8.0 out of 10
Very good
(4 reviews)
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

One-Bedroom Apartment

  • Sleeps 3

Queen Studio

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 5

Similar properties

Suite | 1 bedroom, premium bedding, pillow-top beds, laptop workspace

The Benson Hotel

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 452 reviews
The price is €124
includes taxes & fees
16 Sept - 17 Sept
The Benson Hotel

About this property

Cairns Central Plaza Apartment Hotel

Hotel with free parking, steps from Cairns Central Shopping Centre
An outdoor pool, Access to hot tub and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Weekly housekeeping is available.
Cairns Central Plaza Apartment Hotel offers 34 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Cairns Central Plaza Apartment Hotel, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Cairns Central Shopping Centre and 9 minutes on foot from Cairns Esplanade
Cairns Central Plaza Apartment Hotel offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Cairns Central Plaza Apartment Hotel. Free self parking is available.

This 4-star Cairns hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 14 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Central Plaza Apartment Hotel
Cairns Central Plaza
Best Western Plus Cairns Central Apartments
Cairns Central Apartments
Cairns Central Plaza Apartment
Cairns Central Plaza Apartment Hotel Hotel
Cairns Central Plaza Apartment Hotel Cairns
Cairns Central Plaza Apartment Hotel Hotel Cairns

Cairns Central Plaza Apartment Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Very very comfortable
Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness
The property was in a convenient location, close to transport and shops
Stayed 1 night in May 2025

4/10 Poor

Jason

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Car parks were limited and too small. We had rubbish removed twice. Our unit got cleaned properly not once. In 7 days. The bathroom was a joke - no benches - just a room with sink shower and toilet. For disabled people it looked like. Hardly what you expect when booking an apartment. 2 to 3 star at best
Stayed 7 nights in Apr 2025

8/10 Good

Cameron

Liked: Staff & service
Stayed 5 nights in Apr 2025

4/10 Poor

Sherry, NCD

Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager lacks basic customer service skills and hotel etiquette which is quite concerning. Receptionist should be in a manager role as she's amazing and helpful and approachable. Balcony could use a good wash with a gurney. Its been the same filthy condition for months. Aircon needs replacing desperately. Be prepared for housekeepers and start cleaning even if you have the DND sign on the door and are sleeping.
Stayed 1 night in Apr 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Uruma

Stayed 4 nights in Mar 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, no hassles, clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

2/10 Terrible

James

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

XinYing

Stayed 10 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and facilities Thank you, I will be back.
Stayed 8 nights in Dec 2024

6/10 Okay

Kelly

Stayed 4 nights in Dec 2024

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. Clean comfortable & everything one could possibly need
Stayed 2 nights in Dec 2024

6/10 Okay

Lilianne

Stayed 1 night in Dec 2024

8/10 Good

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
The single bedroom suite I booked was spacious & well laid out, apart from having the outdoor patio sharing space with the airconditioning unit blowing out hot air. Probably would be better if the bedroom had its own aircon as well but it sufficed to keep me cool in bed by leaving the bedroom door open. Kitchen was well equipped, plenty of glasss & utensils & the staff were efficient & friendly. My room probably needs a new coat of paint & some of the furniture is a bit worn but good for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Dec 2024

8/10 Good

Athena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay over.
Stayed 2 nights in Nov 2024