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Cairns Plaza Hotel

4.0 star property

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Photo gallery for Cairns Plaza Hotel

Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi
Outdoor pool, pool loungers
Suite, 1 King Bed, Ocean View | View from room
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
145 The Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Base Hospital
    ‪6 min walk‬
  • Place, Esplanade Lagoon
    ‪9 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(73 reviews)
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Studio

Studio | View from room

Studio

9.6 out of 10
Exceptional
(24 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(84 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 4

Suite

  • Sleeps 4

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 4

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About this property

Cairns Plaza Hotel

Hotel with free parking, steps from Cairns Esplanade
Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Cairns Plaza Hotel. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Cairns Esplanade and Muddy's Playground
As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cairns Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 February 2026 to 12 February 2026 (dates subject to change).
The property will be renovating from 13 February 2026 to 19 February 2026 (completion date subject to change). The following areas are affected:
  • Front desk
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.0 per stay.
  • Cots (infant beds) are available for AUD 16.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Debby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticism is the noise you can hear from the other rooms directly above and either side. Our first night it sounded like the people in the room on one side of us were right outside our door. It was that loud.
Stayed 7 nights in Aug 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
"Mutton dressed up as lamb". Older hotel in good location. Cheap reno furniture, fully priced, no hassles in or out. Clean and recently painted? Clearly more of a tourist family place, not competitive with major chains adjacent which are same price. Noisy neighbour late at night, door slamming in narrow corridor.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short, 2 night stay to recover from a Brisbane to Cairns Roadtrip prior to flying home to the UK. Nice hotel, friendly and helpful staff. Walking distance to decent restaurants, cairns central train station, beach, splash parks etc. would recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Stayed 1 night in May 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatvs

Beautiful view. Great, friendly staff. Would stay here again as a fantastic location. Some renovations going on inside hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walk everywhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynette

Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room

Stayed 1 night in Aug 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and affordable.
Stayed 1 night in Aug 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Plaza Hotel, our one-bedroom unit was well-appointed, had comfortable bed and nice view. The staff were friendly and helpful. We also took advantage of the pool which was an added bonus. The Plaza is situated within walking distance of good eateries, shopping and attractions.
Stayed 2 nights in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Farlen

Liked: Cleanliness
Location good walking distance to everything
Stayed 1 night in Jul 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little bit noisy, we could hear the lift pinging every few minutes and sometimes seconds. A lot of noise coming from other rooms and other floors, and outside (sirens mostly). So not much in the way of soundproofing. About a 5-10 minute walk from the majority of the bars and restaurants. Staff really friendly and helpful. Stored our suitcases before we left on the last day, and made sure we knew we could use the shower room to freshen up before our flight. All in all not a bad hotel at all.
Stayed 3 nights in Jul 2025

8/10 Good

Cameron

Stayed 2 nights in Jul 2025

10/10 Excellent

YEIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay as a family of four with two young children. The 24-hour front desk was very convenient, and all the staff were friendly and helpful. We stayed in a room with a separate living area and a bedroom with a king-size bed, and with a crib and an extra bed added, there was plenty of space and it was very comfortable. Although the bathroom and carpet were a bit dated, everything was clean and we didn’t find it inconvenient at all. The location was quiet yet within walking distance to the city center, which was perfect. The hotel also has a pool, and there's a playground just outside—great for kids. Overall, it was a comfortable and pleasant stay at a very reasonable price. Highly recommended!
Stayed 4 nights in Jul 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay before
Stayed 5 nights in Jul 2025

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There is a lip and step onto the balcony, especially coming back inside where you step over the lip and then odwn as the room is lower than the balcony. Would be concerned about an older person. We put a chair there to remind us to be careful. View from room was great. Location to food and lagoon also excellent. Didn't use facilities as we were only there overnight.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were perfect for a family with 3 children One king and one adjacent room with 3 singles All very clean and helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Justine

Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soap please

There was only shampoo and conditioner in shower, no soap or bath gel. There was some handwash at basin locked down so couldn’t really jump in and out of shower to use that
Stayed 1 night in Jul 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025