Cairns Plaza Hotel

3.5 star property

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Photo gallery for Cairns Plaza Hotel

Suite, 1 King Bed, Ocean View | 1 bedroom, desk, iron/ironing board, cots/infant beds
View from room
Outdoor pool, pool loungers
Suite, 1 King Bed, Ocean View | View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
145 The Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Central Shopping Centre
    ‪13 min walk‬
  • Cairns Marlin Marina
    ‪13 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Studio

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

Standard Room

  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Suite

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Studio

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Standard Room

  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

Similar properties

About this property

Cairns Plaza Hotel

Hotel with free parking, steps from Cairns Esplanade
Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Cairns Plaza Hotel. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Cairns Esplanade and 14 minutes on foot from Cairns Marlin Marina
As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cairns Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cairns hotel is smoke free.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.0 per stay.
  • Cots (infant beds) are available for AUD 16.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Cairns Plaza Hotel! Our apartment was spacious and clean, with a fantastic view and huge balcony. The location was perfect and the staff were friendly and helpful. The room had good amenities for a long stay, including a mini fridge, microwave, and kettle. Our only major complaint was the lack of an in-room safe. You can store valuables in the front desk safe, but they’re not individual safety deposit boxes like I’ve used in other hotels. Minor suggestions for improvement include adding a toaster and stating on the welcome sheet that ice is available at the front desk. Overall, we highly recommend the Cairns Plaza Hotel and would happily return!
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and reasonably-priced Cairns Hotel.

Very nice medium-sized hotel on The Esplanade about 3 blocks out of Downtown Cairns. Location is perfect. appears to be recently renovated, large room, comfortable bed, good WIFI and large flatscreen TV. Very helpful front desk staff and wonderful new pool.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cathe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the reception team, they are a gem! The attention of the staff was very good. The room was always clean, the hotel was very quiet and close to everything.
Stayed 3 nights in Feb 2025

8/10 Good

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Barry, Stettler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location loved the room
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location on Esplanade

Great location next to Esplanade, short walk to Lagoon and restaurants. Older hotel, was clean, nice pool, free parking.
Stayed 2 nights in Feb 2025

8/10 Good

Jay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is at a great location. We had the ocean view patio and it was great. Staff was very helpful and courteous. Less than 10 minutes walk from many dining options and the piers. Room cleanliness can be improved. Glasses, cups, etc., were not clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We got in late and had to leave early but the hotel was located to the airport, had a nice park across the street and the staff was great! The room was comfortable and had a nice balcony. Was perfect for what we needed.
Stayed 1 night in Feb 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Luis, Stanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited my purpose close to downtown and esplanade at reasonable price point
Stayed 4 nights in Jan 2025

10/10 Excellent

Darren, Edmonton

Stayed 6 nights in Jan 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything clean and well-maintained
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jan 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Мы брали люкс с видом на море и он прекрасен. Чистый номер с шикарным видом и всем необходимым. Расположен рядом с прогрулочной набережной и детской площадкой. Очень приветливый персонал в отеле и круглосуточная стойка регистрации. Есть стиральная машина и сушильная, что очень важно, когда вы в длинном путешествии.
Stayed 4 nights in Jan 2025

10/10 Excellent

PANCHALINGAM, Reno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place at a great location. Several things to do at walking distance.
Stayed 3 nights in Jan 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was big and everything was clean, although there was a chemical smell, which was still there after leaving the balcony door open for a while. At least it was possible to open that door and get some fresh air in. This is not always possible in hotels in Cairns. The whole experience was functional but a bit clinical.
Stayed 1 night in Dec 2024

8/10 Good

Gillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit tricky, but worked out in the end.
Stayed 1 night in Dec 2024

10/10 Excellent

X

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

It was an absolutely amazing experience at Cairns Plaza Hotel!!! We stayed here for four nights. This hotel is underrated! They are located about than 10 mins walk away from the lagoon. I can't say enough about the amenities they provide!! So thoughtful selections - excellent free Wi-Fi, located at CBD, a kitchenette that even includes milk, tea, coffee, cookie! The guest laundry is on the 1st floor.. just $4 for wash and $4 for dry.. very quick machines! There is a beautiful swimming pool, including towels. They even placed novels for us to borrow! I love their customer service!! They have always been so kind and confident in their response and knowledge to my queries about the night market, restaurants availability! I moved from Cairns Colonial Resort after a night stay because their Wi-Fi was minimal and when I spoke to this resort about maybe options to pay for better Wi-Fi, they didn't care. Another major difference between these two hotels are - Cairns Plaza Hotel staff offered to email me when the room was available... Whereas Cairns Colonial Resort staff told me don't depend on her to email me to notify me when the room was ready!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Madhu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice property to stay at. Rooms were quite big. Staff was very helpful and friendly. Location was good as tours picked us up outside the hotel.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrything was above expectations
Stayed 1 night in Jan 2025

8/10 Good

Katie, Calgary

Travelled with family
Liked: Cleanliness, staff & service
It is a decent hotel, pretty old and needs some updating on the inside.
Stayed 1 night in Dec 2024