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Comfort Inn Cairns City

4.0 star property

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Photo gallery for Comfort Inn Cairns City

Relax by the rectangular pool surrounded by lounge chairs and a shaded seating area.
Enjoy meals with a view of the parking lot from this dining area featuring tables and chairs.
Guests can gather in this tranquil outdoor space surrounded by potted plants and enjoy the views from the upper levels.
Welcome to our reception area, featuring a central desk, comfortable seating, and a flat-screen TV.
Enjoy breakfast at this hotel's dining area, where a table is set with a variety of dishes and offers a view of the street outside.

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
183-185 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Reef Fleet Terminal
    ‪16 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | Free WiFi, bed sheets

Superior Room, Pool View

7.6 out of 10
Good
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Queen Room

Free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Similar properties

Enjoy a peaceful moment on this balcony with a round table and two comfortable chairs, taking in the serene views of the lush surroundings.

Heritage Cairns

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (884)
The price is €187
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Heritage Cairns

About this property

Comfort Inn Cairns City

Hotel with 2 outdoor swimming pools, steps from Cairns Private Hospital
2 outdoor pools, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and laundry facilities.
Comfort Inn Cairns City offers 53 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Cairns City. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Cairns Private Hospital and 3 minutes on foot from Cairns Esplanade
Comfort Inn Cairns City offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, tour/ticket assistance, and concierge services are also featured at Comfort Inn Cairns City. Self parking is free.

This 4-star Cairns hotel is smoke free.

Comfort Inn Cairns City has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Discovery
Discovery Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
Discovery Cairns Hotel Cairns
Comfort Inn Discovery Cairns Hotel
Comfort Inn Discovery Hotel
Comfort Inn Discovery Cairns
Comfort Inn Discovery
Comfort Inn Cairns City Hotel
Discovery Cairns Hotel
Comfort Inn Cairns City Motel
Comfort Inn Cairns City Hotel
Comfort Inn Cairns City Cairns
Comfort Inn Cairns City Hotel Cairns

Comfort Inn Cairns City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 520 reviews
Rating 8 - Good. 237 out of 520 reviews
Rating 6 - Okay. 104 out of 520 reviews
Rating 4 - Poor. 31 out of 520 reviews
Rating 2 - Terrible. 15 out of 520 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Adéle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious and clean. Will gladly recommend
Stayed 1 night in Apr 2025

6/10 Okay

Kristy

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like. 1. They took money from card when I said I was going to pay when I got their. 2. The room had a very dirty smelly blanket in the cupboard. I made the bed and put the blanket dirty side up on the end of the bed, so the cleaners could see it. The cleaners folded it up and left it on the bed. I rang motel number and got a lady who was very rude to me. They changed the blanket after 3 days. 3. Bath room very slippery no shower door and the water went from nice to scalding to cold. With soap and 2 shampoo's with no washes. I will not be saying there again.
Stayed 5 nights in Apr 2025

6/10 Okay

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
It’s a nice place and central
Stayed 4 nights in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tristan

Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Disliked: Staff & service, property conditions & facilities
Bed was uncomfortable,
Stayed 1 night in Mar 2025

4/10 Poor

Tom

Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Jan 2025

8/10 Good

Debra

Air-conditioner needs to be looked very noisy .
Stayed 1 night in Jan 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay for me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and accomodating staff!
Stayed 4 nights in Dec 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay without any issues.
Stayed 1 night in Nov 2024

8/10 Good

Dave

Stayed 1 night in Nov 2024

8/10 Good

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite clean. Late check in wasn’t a problem. I liked my stay
Stayed 1 night in Nov 2024

6/10 Okay

Wilfred

Travelled with partner
Dont come here if you are a smoker. Unlike other Australian motels we stayed at, I was directed out to the street, no designated smoking area. Other than that the facilities were just ok.
Stayed 2 nights in Nov 2024

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and a pleasure to deal with.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Stayed 1 night in Sep 2024

4/10 Poor

Ireenija

Disliked: Cleanliness, property conditions & facilities

Razz

It was an ok motel, old run down room but the bed was comfy
Stayed 1 night in Oct 2024

8/10 Good

Mr JOSEPH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Rik

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor.
Stayed 3 nights in Aug 2024

2/10 Terrible

Deb

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting for the amount of money per night.
Stayed 1 night in Sep 2024

8/10 Good

Greg

Stayed 1 night in Apr 2024