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Crowne Plaza West Cairo Arkan by IHG

5.0 star property

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Photo gallery for Crowne Plaza West Cairo Arkan by IHG

3 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
Exterior
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Arkan Plaza - Zayed Entrance 2, Sheikh Zayed City, Giza Governorate, 12588
  • Place, ZED Park
    ‪4 min drive‬
  • Place, Grand Egyptian Museum
    ‪15 min drive‬
  • Place, Giza Pyramid Complex
    ‪18 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Club lounge access

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Club lounge access

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 35 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Suite, 1 King Bed (Arkan Plaza View)

Room amenity

Premium Suite, 1 King Bed (Arkan Plaza View)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Arkan Plaza View, Club Floor)

Room amenity

Suite, 1 King Bed (Arkan Plaza View, Club Floor)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Arkan)

Room amenity

Suite, 1 King Bed, Club lounge access (Arkan)

  • 113 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

Crowne Plaza West Cairo Arkan by IHG

Luxury hotel connected to a shopping centre in Sheikh Zayed City with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Crowne Plaza West Cairo Arkan by IHG offers 178 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 43-inch plasma televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and facials.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

With your stay at Crowne Plaza West Cairo Arkan by IHG, you'll be connected to a shopping centre and close to ZED Park. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Mayrig
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body treatments or Swedish massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 6 minutes by car from Mall of Arabia and 7 minutes from ZED Park
Crowne Plaza West Cairo Arkan by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 16932 square feet (1573 square metres) and includes conference space. A 24-hour fitness centre, an arcade/games room, and multilingual staff are also featured at the luxury Crowne Plaza West Cairo Arkan by IHG. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 5-star Sheikh Zayed City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Mayrig – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Miss Li Lee's – Overlooking the pool, this restaurant specialises in Pan-Asian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Amphora – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Lobby Bar – This lobby lounge specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EGP 250 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EGP 350 to 450 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Amphora
  • Lobby Bar
  • Mayrig
  • Miss Li Lee's

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Designer stores
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pro golf lessons
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,932 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza West Cairo Arkan by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EGP 785.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EGP 350 to 450 per person
  • Covered self-parking fee: EGP 250 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EGP 785.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza West Cairo Arkan
Crowne Plaza West Cairo Arkan by IHG Hotel
Crowne Plaza West Cairo Arkan an IHG Hotel
Crowne Plaza West Cairo Arkan by IHG Sheikh Zayed City
Crowne Plaza West Cairo Arkan by IHG Hotel Sheikh Zayed City

Crowne Plaza West Cairo Arkan by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 0 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shameka, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great day
Stayed 5 nights in Aug 2025

8/10 Good

Jon

Stayed 2 nights in Jul 2025

8/10 Good

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the AC not getting below 74 degrees Fahrenheit and the room feeling muggy
Stayed 4 nights in Jul 2025

10/10 Excellent

Solange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will go again without hesitation!

Excellent. Upgrade was given, room was perfect, they helped with space for both kids, service was impeccable and the bfast was great - many options and the hot egyptian bread was amazing. fresh juices. close to shops. safe area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nalini

Omar the receptionist was so very helpful an kind ! See you soon!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Humam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great amenities and fabulous staff
Stayed 4 nights in May 2025

10/10 Excellent

Daleen, Falls Church

Stayed 4 nights in May 2025

8/10 Good

Sasan, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are supposed to be non smoking but our room smelled like smoke all day. People smoked in the corridors or by the windows.
Stayed 5 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 4 nights in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great service, and food. What more could you ask for?
Stayed 1 night in Apr 2025

10/10 Excellent

Mazen

Stayed 3 nights in Jan 2025

10/10 Excellent

Wesam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. This is my to go spot whenever I’m in Egypt. Great service and facility. Thank you and see you next time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Samer

Stayed 5 nights in Nov 2024

10/10 Excellent

Amr, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with outstanding services and awesome staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaser

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew van Zyl

Stayed 2 nights in Oct 2024

10/10 Excellent

Ayedh

Stayed 2 nights in Nov 2024

10/10 Excellent

Amr, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , very attentive staff, rooms are excellent & rooftop is a brilliant place with awesome food and music Mohamed & Zayed at reception took it to a different level to ensure our stay is pleasant, Ahmed at the rooftop restaurant did a great job to accommodate our requests
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Good

A very well refurbish, modern hotel in West Cairo, set in the grounds of a modern outdoor mall full of restaurants, entertainment options and shops. Really great location for the pyramids. The staff were superb and could not do any more to be helpful and attentive. Super keen and doing a great job. The rooms were very modern, stylish and comfortable. Minor issues included very loud music coming from somewhere (?) booming into my 5th floor room and this happened both morning and night, so I assume it was from the hotel itself or a business very close by. Also, a very weird smell came from the air conditioning every so often. It woke me up in the night but didn’t seem to be an issue during the day. That was odd but overall, it was a very good stay and I would wholeheartedly recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dr. Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel in cairo

It was good.. the manager Michael came to serve us @ the front desk when we had difficulty @ check-in…
Stayed 2 nights in Oct 2024

10/10 Excellent

Bijan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to shopping areas and restaurants with many amenities including gym, pool and massage.
Stayed 6 nights in Sep 2024

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

alaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay for exceptional service

my Stay was amazing, clean hotel, amazing crew and service, whether at front desk or other amenities.
Stayed 2 nights in Aug 2024