The condition and cleanliness of the room were poor.
There were no pillow protectors, only pillowcases. The bed was completely worn out, to the point where you roll into the middle of the mattress while sleeping. I honestly felt like I could fall through it.
The bathroom was not properly cleaned: there were hairs in the shower, dirty shower glass, and dirty mirrors and floors. As for amenities, there were only two rolls of toilet paper, one of them already half used.
The room was not soundproof at all, we could hear the neighbor’s TV perfectly.
The wall trim was peeling away from the floor. There were no doors on the closet. The smoke detector had no battery, which was concerning. The exterior paint job around the building was only half completed? The room next to the entrance hall was being used as an open storage area.
The smell from the restaurant on the ground floor spread throughout the entire hotel.
The overall condition of the hotel was very disappointing. It’s sad to see owners who do not seem dedicated to maintaining their hotel. I would have liked to receive a refund, but it was not allowed. I definitely feel like I got ripped off this time.