Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

2.5 star property

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Free buffet breakfast
Exterior
Exterior
Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Place, Southcentre Mall
    ‪9 min walk‬
  • Place, Trico Centre for Family Wellness
    ‪14 min walk‬
  • Place, Fish Creek Provincial Park
    ‪20 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪22 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(79 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

8.2 out of 10
Very good
(46 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Fireplace (Jetted Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

7.6 out of 10
Good
(10 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Family-friendly hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers 105 accommodations with video game consoles and a safe. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG. During your stay, you'll be within walking distance of Southcentre Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 7 minutes by car from Chinook Centre and 12 minutes from Grey Eagle Casino
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers its guests an indoor pool, a waterslide, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 1000 square feet (90 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG. Self parking is free.

This Calgary hotel is smoke free.

Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 10 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1019 reviews
Rating 8 - Good. 264 out of 1019 reviews
Rating 6 - Okay. 97 out of 1019 reviews
Rating 4 - Poor. 67 out of 1019 reviews
Rating 2 - Terrible. 88 out of 1019 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Trisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and large, clean rooms
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The breakfast ladies were very helpful and caring. The front desk staff were very courteous and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Problem with the elevator on second floor. Could not get the button to light up to stop at second floor. No clocks in the room. No hand soap. Great tub and shower. Nice size room
Stayed 6 nights in Sep 2025

8/10 Good

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close but not yet there

I thought the hotel was clean and in good shape but I will not be staying here again because the tv channel selection was terrible. Only sports and news very little entertainment. Breakfast was so so at best.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Mason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice place overall. I like the breakfast area. Wireless chargers and a place to be outside your room. Very busy with teams and groups. Over crowed pool weekend and week days. Dumpster overloaded the 4 nights we were there. Rooms newly renovated but missing key elements. Great staff.
Stayed 4 nights in Aug 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard Craig

Business traveller, Travelled with partner
Liked: Amenities
The staff were prompt to help and vert friendly. Able to answer all my questions
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

8/10 Good

Brandon

Liked: Staff & service
Friendly and helpful staff, but the pool and area were dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms! I would definitely stay there again! ❤️❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property. Kind and friendly staff
Stayed 3 nights in Aug 2025

2/10 Terrible

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They failed us let other guests run around property loud and smoking and I have lung disease they did nothing to rectify it. I complained and then I was accused of taking towels. How dare they do that. I am really upset I have contacted holiday inn guest services and managers
Stayed 2 nights in Aug 2025

8/10 Good

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities
The floors all the way from the pool to the elevator were very wet and a concern for a slip and fall.
Stayed 4 nights in Aug 2025

4/10 Poor

Sean

Travelled with family and small children
Disliked: Staff & service
None of the tv channels worked, room was very bland and echoey. Elevators were very slow. Staff was nice, breakfast was ok. Could hear all the traffic outside the whole night as windows don't seal shut. Very expensive for what it is, and had to call to get my deposit back.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was so accommodating and free breakfast was a bonus. We will definitely come back here. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

All was good
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Best hotel , great place and great customer service, i give them 10/10 Im Ahmed from Edmonton
Stayed 1 night in Aug 2025

8/10 Good

Lanie Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness
Stayed 1 night in Aug 2025